You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.
You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.
--please don't forget to upvote and Accept as answer if the reply is helpful--
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Anonymous
2023-02-04T13:59:31.2666667+00:00 Just checking if there's any progress or updates?
--please don't forget to
upvoteandAccept as answerif the reply is helpful--Deleted
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Don Felipe de Borbon y Borbon 0Reputation points
2023-05-22T14:40:17.04+00:00 For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app.
can you elaborate? I can't log in as the app asks for a code generated by the app I am trying to log in.
I input my recovery code and it said I will have to wait a MONTH for an answer :S
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