Lost or stolen TD Access Card
Feel more confident if you misplace your TD Access Card. As an added layer of security, you can easily lock and unlock your TD Access Card through the TD App while you look for it. Learn more.
Please call 1-866-222-3456 as soon as you discover your TD Access Card is lost or stolen to deactivate your card from use. TD can issue a new TD Access Card that you can add to Apple Pay after it has been activated.
Lost or stolen TD Credit Card
If you think you've misplaced your TD Credit Card, lock it in the TD app and unlock when you've found it.Learn more.
Please call TD's Credit Card Contact Centre at 1-800-983-8472 as soon as you discover your credit card is lost or stolen to deactivate your card from use.You will be issued a replacement and will be able to add your new credit card to your mobile wallet in 1 business day using TD Mobile App (account must be open for 30 or more days) or wait until you've received and activated the card.
Lost or stolen Apple device
You can contact TD Customer Service at 1-888-292-6288 to deactivate your TD Cards in the device.
With Apple Pay, you authorize each purchase with Face ID, Touch ID or your passcode. And every time you put on your Apple Watch, you need to enter your passcode to unlock the watch. These features will help prevent unauthorized use of Apple Pay on your iPhone, iPad or Apple Watch.
Plus, if your Apple Device is ever lost or stolen, you have the ability to suspend or permanently remove the ability to pay from that device with Apple Pay. To learn more, visit the Apple website.
