FAQs
If syncing is slowing down your computer or internet connection, or it's just at a bad time for you, you can pause OneDrive and schedule the sync to resume later. Right-click (or CTRL-click in Mac) the OneDrive icon on the taskbar. Select Pause syncing then choose either 2 / 8 / 24 hours or select Quit OneDrive.
How do I restart OneDrive to continue syncing? ›
To reset OneDrive on Android
Tap Manage Applications. Find and tap OneDrive. Tap Force Stop and then tap Clear data and Clear cache. Reinstall the app from Google Play.
How to resume sync pending on OneDrive? ›
To resolve the sync pending status on TMP files, you can do one of the following:
- Upload it manually to onedrive.com.
- Rename it and give it a new extension (e.g. "Temp"). If you cannot rename it, the file is still in use. Restart your computer and try again.
- Move the file to a folder not within your OneDrive.
- Delete it.
What happens if you stop syncing OneDrive? ›
When you stop syncing a folder, the folder is disconnected from its library. All files are retained in the previously synced folder. You can sync the library to your computer again at any time. When you start syncing a library again, it will create a new folder on your computer.
How do I manage OneDrive sync settings? ›
Any time you want to change the folders you sync on your computer, right-click that cloud icon in the taskbar notification area, and select Settings > Account > Choose folders. Find other information about your account and change other OneDrive settings from here.
How do I stop OneDrive from syncing without deleting files? ›
Way 2: Selective Sync
Step 1: Right-click the OneDrive icon in the system tray or menu bar. Step 2: Head to Settings > Account > Choose folders. Step 3: Uncheck the folders you want to un-sync while keeping others checked. Step 4: Click OK to apply the changes.
Why is OneDrive constantly syncing? ›
If your OneDrive is often or permanently syncing, this can be caused by the following: Slow internet speeds. If you are syncing a very large number of documents, or if the documents that are syncing are very large (there is a file size limit of 500MB for a file that can be imported via your FYI - My imports folder).
Why is my OneDrive stuck syncing? ›
Temporary or hidden files may also be blocking sync. Read OneDrive status stuck on "Sync pending" for more information. If "Processing changes" remains, read Unlink and re-link OneDrive to help reset your OneDrive.
How do I resolve syncing issues with OneDrive? ›
Common Fixes To OneDrive Sync Problem
- Re-establish the sync. ...
- View online. ...
- Check and install windows updates. ...
- Unlink OneDrive and run the OneDrive set-up again. ...
- Move file/s out of the sync folder. ...
- Turn-Off Office Upload. ...
- Make sure you have enough space. ...
- Update, repair, or reinstall office.
How do I refresh or sync OneDrive? ›
Sync OneDrive to your computer
- Select Start, type OneDrive, and then select OneDrive.
- Sign in to OneDrive with the account you want to sync and finish setting up. Your OneDrive files will start syncing to your computer.
Resume sync
- On your computer, open Chrome.
- At the top right, click Paused. Sign in again.
- Sign in to your Google Account.
How do I force OneDrive to sync to the cloud? ›
For OneDrive in browser:
- Select 'My files' from the left-hand panel.
- Click 'Sync' from the top panel.
- A pop up will appear with the text 'We're syncing your files'
- Another pop up should appear, if not click 'install the latest version of OneDrive'
- Click the check box to allow Sharepoint to open the odopen link.
How do I pause OneDrive Sync? ›
To Pause syncing
Right-click (or CTRL-click in Mac) the OneDrive icon on the taskbar (or menubar). Choose how long you wish to pause for: 2, 8, or 24 hours and check that the white or blue OneDrive cloud icons in the notification area shows Paused.
How to unsync and resync OneDrive? ›
Steps to unlink your OneDrive account
- Select the OneDrive cloud in your notification area to show the OneDrive pop-up.
- Select the OneDrive Help and Settings icon then select Settings.
- Go to the Account tab.
- Select Unlink this PC.
What triggers OneDrive to sync? ›
The OneDrive sync app uses Windows Push Notification Services (WNS) to sync files in real time. WNS informs the sync app whenever a change actually happens, eliminating redundant polling and saving on unnecessary computing power.
How do I stop OneDrive from uploading in progress? ›
To stop syncing, right click on the blue OneDrive clouds near the clock on the taskbar and select Settings, then select Stop sync.
What is the command to stop OneDrive sync? ›
Open an elevated command prompt window (open the Start menu and type cmd, then right-click the result and click Run as Administrator) 2. In the command prompt window, type the following command and hit Enter: taskkill /f /im OneDrive.exe 3.
How do I stop syncing my desktop to OneDrive? ›
In the top-right corner of the OneDrive panel, select the gear icon and then select Settings. Select the Backup tab and then select Manage Backup. Turn off the switch next to Desktop, Documents, and Pictures. Select Stop backup to confirm.