How to Give Your Accountant Access to Your Bank of America Account - Gentle Frog Bookkeeping and Custom Training (2024)

When hiring a bookkeeper or CPA it’s possible to give them “view only” access to your Bank of America account. So you don’t need to give them your login information.

To do this you will need to upgrade your account to include Account Management.

With Account Management, you can create individual account access levels and allow your accountant to view and manage accounts for your different businesses.

Tip: Bank of America’s Account Management also allows you to integrate Quickbooks into your account.

How to Add a User to your Online Business Suite

1. Go to https://www.bankofamerica.com/smallbusiness/
2. Select the Small Business tab
3. Select Account Permissions
4. Select Add new user
5. Enter the new user’s details then select OK
6. On the left-hand side select Account & Services (or, select the Continue to Accounts & Services button)
7. Select which services the user will have access to.

Managing Users

You can add additional users to your Online Banking profile and provide each with a separate Online ID and passcode.

You may designate the user level either as “user” (also sometimes referred to as sub-user) or “Administrator.”

An Administrator is a user who is able to create additional users and to edit and monitor other users. An Administrator is not eligible to enroll in other online business services or grant levels of access to other users that have not been granted to the Administrator.

For each user, you can designate which account(s) the user will have access to. You may also place limits on the types of transactions for each account the user is granted access to.

For each account linked to your Online Banking profile, you can designate each user’s access level and account settings.

User Access Levels

Access Levels (also sometimes referred to as Activity Levels) are either Transactional Access, View Access, or No Access.

Users have Transactional Access unless otherwise specified by you or an Administrator. A user with Transactional Access (also sometimes referred to as financial access or full access) will be allowed to transfer funds, make payments, perform account maintenance, and view account balances and activity on the account, subject to the selected account or general service settings.

View Access (also sometimes referred to as inquiry access or basic access) allows a user to only view account balances and activity, subject to the selected account or general service settings.

Account settings are levels of access and transactional limits that you and/or an Administrator may select for each user. In addition to specifying access level, you can also specify account settings, including transaction limitations. You can also designate certain “general service settings,” which are global settings that may affect more than one account. These include Full Access Bill Pay, Payroll Services, Direct Payments, and Express Invoicing.

You can also provide additional account settings on certain eligible accounts, such as allowing a user to view statements, view check images, or make transfers for the selected accounts.

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We are not affiliated with Bank of America and cannot provide technical support. Please follow this link for Bank of America support questions: https://www.bankofamerica.com/customer-service/contact-us/