FAQs
The Dropbox not enough space on device error occurs when you use up your device's space. You can fix it by blocking Dropbox files offline, clearing the program cache, deleting files on devices, and enabling the features of the Dropbox client, such as selective sync or Smart Sync, to solve it.
Why does Dropbox say I don't have enough space but I do? ›
The Dropbox not enough space on device error occurs when you use up your device's space. You can fix it by blocking Dropbox files offline, clearing the program cache, deleting files on devices, and enabling the features of the Dropbox client, such as selective sync or Smart Sync, to solve it.
What can I do if my Dropbox is full? ›
To get your account under your storage space quota you can:
- Get more storage space on your Dropbox account.
- Upgrade your account.
- Increase your storage quota using referrals bonuses or other promotions.
- Leave any shared folders that put you over quota.
- Remove files from your Dropbox.
Make another Dropbox account and share folders with it
Simply create a second Dropbox account, and share a few folders over to that new account. You now have three more devices worth of syncing to play with. It's not ideal, sure, but it works if you just need to sync a few folders over to a couple of extra devices.
Can you earn extra free storage on Dropbox? ›
Earn free space with Dropbox referrals
You can earn a nice bonus of 500 MB for any friend, family member, or colleague you refer. In total, you can earn up to 16 GB in extra cloud storage—that's 8x the Dropbox Basic allowance! You're probably rushing through contacts as we speak.
Why is my Dropbox still full after deleting files? ›
Deleted files don't count against your storage quota, so permanently deleting them won't free up space. If other Dropbox users have a copy of the files that you permanently delete, their copies won't be deleted.
How do I get more space in Dropbox? ›
Purchase storage space add-ons
- Log in to dropbox.com using your admin credentials.
- Click Admin console.
- Click Billing in the left side bar.
- Click Add next to 1 TB Storage under Add-ons.
- Select how much storage space you'd like to add.
- Click Confirm and add.
If you're running out of Dropbox space, you can either delete files from your Dropbox or consider upgrading your account. Within the app settings you can manually clear the cache, which stores recently used files, by following these steps: Swipe in from the right edge of your screen and tap Settings.
How do I make Dropbox not take up storage? ›
If Dropbox is using too much disk space, you can use selective sync or make files online-only to help save space on your computer.
- Learn how to use selective sync to choose which folders sync to your hard drive.
- Learn how to make files and folders online-only.
Delete a file or folder from your Dropbox account
- Open the Dropbox mobile app.
- Tap Files in the bottom left.
- Tap the “…” (ellipsis) next to the file or folder you'd like to delete.
- Tap Delete.
- Tap Delete again to confirm.
The only unlimited plan on Dropbox is the Business Advanced plan, which is $20 per user per month, with a minimum of 3 users. Explore Dropbox plans and pricing. Start your free trial today to access powerful tools for file storage, sharing, collaboration, and more. Find your perfect plan.
What is the storage limit for a free Dropbox account? ›
Get a Dropbox free account
Sign up for 2 GB of storage, and start accessing and sharing photos, documents, and other files from any device.
How do I give Dropbox full access? ›
Click Save.
- Open the Dropbox folder in File Explorer (Windows) or Finder (Mac).
- Right-click the folder you'd like to manage.
- Select Share… next to the Dropbox icon.
- Click the gear icon in the top right.
- Click the dropdown next to Manage access.
- Select Team members who can edit or Only the owner.
- Click Save.
Buy storage via the Google Drive app
- On your Android phone or tablet, open the Google Drive app . If you don't have it, download the Google Drive app.
- On the top left, tap Menu. Settings.
- Tap Upgrade Storage.
- Scroll down and choose a different storage plan. ...
- Choose your payment type and tap Subscribe.
5 Ways to Get More Storage on Google Drive for Free
- What Happens When Your Storage Fills Up? ...
- Option 1: Use Multiple Drive Accounts. ...
- Option 2: Use a Non-Profit Workspace Account. ...
- Option 3: Use Google Workspace for Education Fundamentals. ...
- Option 4: Delete and Clean Up Old and Hidden Files.
If you're new to Dropbox and purchased a select model of Lenovo computer during or after September 2020, you may be eligible for an additional 100 GB of Dropbox space for 6 months after your purchase.
Why does Dropbox say my hard drive is full? ›
If Dropbox is using too much disk space, you can use selective sync or make files online-only to help save space on your computer. Learn how to use selective sync to choose which folders sync to your hard drive. Learn how to make files and folders online-only.
How do I see what's taking up space on my Dropbox? ›
Dropbox Basic, Plus, Family, Professional, and Essentials
Click Manage account. Click Subscriptions in the left sidebar. Check the bar under Personal Dropbox space. This shows the combination of regular and shared files in your account and unused space.
Why are online-only Dropbox files taking up space? ›
Why do online-only files take up storage space on my hard drive? Online-only files take up a small amount of space on your hard drive as the placeholder requires space to store the file name and the shortcut to dropbox.com. Still, this takes up much less space than the file itself would.
How do I clear my Dropbox cache? ›
Clear your cache on phones with Android 6 (Marshmallow) or higher
- Launch the Dropbox app.
- Tap Account.
- Tap the gear icon to open the Settings menu.
- Scroll to the bottom of the resulting menu and tap Clear Cache.
