How to Fix WAN Connection Error? Here Are 6 Solutions for You! - MiniTool (2024)

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By Aurelie | Follow |Last Updated

WAN connection error is unusual and it crops up when there is something wrong with the ports on the router, the ISP’s infrastructure, the cables or the outlets. To fix WAN connection errors, we have come up with some effective and easy solutions for you on MiniTool Website. Come on and have a try if needed.

WAN Connection Error

WAN, also known as Wide Area Network, is considered a network of networks because it is a network that covers a lot of areas and almost every other network is connected to it. Sometimes, you may encounter WAN connection errors due to various reasons. Take it easy! In the following content, we will show you how to get rid of WAN connection errors.

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How to Fix WAN Connection Error?

Preparation: Restart Your Router

Before starting troubleshooting, perform a power cycle of your router and modem. Then, turn off all the devices in the network. Wait for a while and turn on your modem, router, and computer in order. If the LED lights turn red, you can move the following solutions.

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Fix 1: Check LAN & WAN Ports

At first, you need to troubleshoot the LAN and WAN ports. Here’s how to do it:

Step 1. Plug in the adapter’s power supply.

Step 2. Switch on your router and wait for the LED lights to turn green or white.

Step 3. Find an Ethernet cable, and plug one end into the LAN port and the other end into the WAN port. If The lights for both WAN and LAN have lit up, WAN port not working TP-Link might be gone.

Fix 2: Switch a Device and Open Another Website

If there’s nothing wrong with the LAN and WAN ports, you need to figure out whether the issue is on your device or the websites that you attempt to connect to. Use another device and check if WAN connection errors still occur. At the same time, you can open other websites to see if they are accessible. If you can access them without error, the issue is on the end of the certain website and you can wait for the website owner to solve WAN connection error for you.

Fix 3: Perform a Scan via Antivirus Software

If you meet WAN connection errors frequently, you had better perform an antivirus scan to examine if your computer or routers are infected with viruses. Almost all third-party antivirus software offers a one-month free trial, so you can try one to scan your system. Although there is an inbuilt firewall in Windows to keep your computer from attacks of malware and viruses, it is always good to have an extra layer of security.

Fix 4: Diagnose Your Network Adapter

It is a good choice to troubleshoot network adapters with Windows automatic troubleshooter. Follow these steps:

Step 1. Press Win + I to open Windows Settings.

Step 2. Go to Network & Internet > Status > Change adapter options.

Step 3. Right-click on the network you are using currently and choose Diagnose in the context menu.

How to Fix WAN Connection Error? Here Are 6 Solutions for You! - MiniTool (3)

Fix 5: Change the Modem

It is reported that changing the modem also helps to fix TP-Link WAN connection errors. As a result, you can contact the Internet Service Provider to ask if there is a better piece of hardware you can use for your network.

Fix 6: Contact ISP

The last culprit of WAN connection errors might be damaged cables. If this is the case, you need to turn ISP for help and they can help you to solve it quickly.

Tips:

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About The Author

Aurelie Follow Us

Position: Columnist

Aurelie is a passionate soul who always enjoys researching & writing articles and solutions to help others. Her posts mainly cover topics related to games, data backup & recovery, file sync and so on. Apart from writing, her primary interests include reading novels and poems, travelling and listening to country music.

How to Fix WAN Connection Error? Here Are 6 Solutions for You! - MiniTool (2024)

FAQs

How to Fix WAN Connection Error? Here Are 6 Solutions for You! - MiniTool? ›

If the WAN link is down or unstable, you may need to contact your ISP or check the physical cable or modem. Troubleshooting WAN issues efficiently: Symptoms: Identify if problems are related to speed, connectivity, or disconnections. Basics: Check device power, connections, and hardware integrity.

What are the WAN link issues? ›

If the WAN link is down or unstable, you may need to contact your ISP or check the physical cable or modem. Troubleshooting WAN issues efficiently: Symptoms: Identify if problems are related to speed, connectivity, or disconnections. Basics: Check device power, connections, and hardware integrity.

What does it mean when the WAN is disconnected? ›

If you see a red message “WAN Port is unplugged” on the status page of the router,that means the modem is NOT plugged into the WAN Port of the router properly. Please plug it in and make sure the red message will be gone. Solution 2:Clone the MAC address of your PC.

What is my WAN connection? ›

The WAN IP is the IP address your ISP (Internet Service Provider) assigned. It is the IP address that your router uses to connect to the internet. It is different from the IP addresses of devices on a local network.

What does no WAN connectivity mean? ›

This simply means that there is something wrong with the WAN connection, this could be with the Ethernet cable, the device at the other end of the WAN Ethernet cable or your actual Internet connection.

How to fix a WAN connection error? ›

How to Fix WAN Connection Error?
  1. Preparation: Restart Your Router. ...
  2. Fix 1: Check LAN & WAN Ports. ...
  3. Fix 2: Switch a Device and Open Another Website. ...
  4. Fix 3: Perform a Scan via Antivirus Software. ...
  5. Fix 4: Diagnose Your Network Adapter. ...
  6. Fix 5: Change the Modem. ...
  7. Fix 6: Contact ISP.
Feb 22, 2024

How do you troubleshoot WAN issues? ›

Steps to troubleshoot:
  1. Use the show interfaces serial and show controllers commands to check the status of the interface.
  2. Check version and look for a line down condition.
  3. If the code is older than Version 1.7, upgrade firmware.
  4. Swap any non-operational cards or cables.

How do I connect to a WAN connection? ›

To begin the setup, plug the router's WAN port into a DSL modem or broadband gateway. The DSL modem is a device that connects the DSL line to the router. Connect the DSL modem to the WAN port on the router via an RJ12 cable. Then connect each LAN port to computers, servers, and other network devices.

Do you need WAN to connect to the internet? ›

Either way, the ports used to connect computers within your network are typically labeled LAN, since they are for devices on your home or business network. The port that connects the router to the outside world is usually labeled WAN, since it connects to a wider network, almost always the internet.

How do I disable WAN connection? ›

Responses (7)
  1. UniFi Network > Ports.
  2. Select {UDM} from the dropdown at the upper-left.
  3. Select a WAN port.
  4. Click the dropdown for the WAN port you want to disable.
  5. Select Disabled.
  6. Click Apply.

Where do I find my WAN settings? ›

Change WAN settings
  1. Open the Google Home app .
  2. Tap Favorites Wifi Network settings. Advanced Networking.
  3. Tap WAN.
  4. Choose DHCP, Static, or PPPoE.
  5. Make any changes, then tap Save .

How do I open WAN settings? ›

Access the WAN settings
  1. Connect a device to your network over WiFi or using an Ethernet cable connected to your modem. ...
  2. Open a web browser and type http://192.168.0.1 into the web address field.
  3. Sign in to the modem settings (GUI) using your Admin Username and Admin Password, printed on the sticker.

What should my WAN connection type be? ›

A Dynamic type of connection is the most common. If you use a cable modem, then most likely you will have a dynamic connection. If you have a cable modem or you are not sure of your connection type, use this. A Static IP address connection type is less common than others.

How to check WAN signal? ›

The WAN light should flash once every 5 seconds. If it flashes once every 3 seconds, it's searching for a WAN signal. If it's flashing every second, or is off completely, that indicates a fault. The signal might be struggling, depending on where your electricity meter is, or its surroundings (ie.

Can you have Internet without WAN? ›

Yes, it's possible to have access to the internet via a Local Area Network (LAN) while not being able to access the internet through a Wide Area Network (WAN) connection. if you want to access internet through WAN, you should add Static IP address to your Laptop then only WAN will allow you to access the internet.

What does WAN mean on WIFI? ›

What is WAN? A Wide Area Network (WAN) is a network that exists over a large-scale geographical area. Your modem sends and receives information to and from the internet through its WAN port.

What is the WAN link? ›

WAN link is a communication circuit that joins two or more local area networks (LANs) into a wide area network. The application traffic is directed to WAN links that support the SLAs for that application.

What is a common WAN management issue? ›

Essentially, the most common SD-WAN issues are caused by network bandwidth congestion (network bottleneck) or high network devices ressources usage (High CPU). This usually occurs on the Local Loop or the customer Edge Router, which are both prone to network congestion.

What are the 4 WAN data link protocols? ›

The four WAN data link layer protocols covered include High-Level Data Link Control (HDLC), PPP, Frame Relay, and ATM. This chapter introduces specific components of these Layer 2 protocols that are relevant to the L2TPv3 and AToM pseudowire protocols explored later in this book.

What are the risks of WAN? ›

The Risks of Unsecured WAN

Without a fully secure network, you could be vulnerable to: An increased risk of viruses, malware, adware, and phishing scams.

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