Article ID : 00270619 / Last Modified : 07/29/2024
PrintApplicable Products and Categories of This Article
Bluetooth® devices with Find My Device technology can be located and emit sounds (excluding headphones) within a short distance when connected to a compatible Android™ device. For optimal performance, we suggest using the Google™ Find My Device app applicable to your device. Check your product's Help Guide to verify compatibility.
Note: The Find My app for Apple devices is not compatible with Sony headphones and earbuds.
Find my device
Here are general instructions. They may vary depending on the version of the app you are using.
Android smartphone and tablet devices:
- Download the Find My Device app from the Google Play™ Store.
- Follow the steps:
- Turn on the Bluetooth device.
- Pair it with your Android smartphone or tablet.
Note: For location purposes, this is required before you open the Find My Device app.
- With the Bluetooth device powered on and paired, open the Find My Device app on your Android device.
- If the Bluetooth headphones or earbuds are paired with the Android device and have Find My technology, then they will appear in the app.
- Tap your device on the list.
- The app will find your location.
- If a device is turned off after being located, the app will display its last known location.
Please accept Youtube cookies to watch this video
Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section.
Related Articles
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations