FAQs
To do so, go to "Settings" > "General" > "Transfer or Reset [device]" > "Reset" > "Reset Network Settings". Keep in mind that this will also reset any saved Wi-Fi networks and passwords, data settings, and the VPN and APN.
How do I reset my eSIM device? ›
To do so, go to "Settings" > "General" > "Transfer or Reset [device]" > "Reset" > "Reset Network Settings". Keep in mind that this will also reset any saved Wi-Fi networks and passwords, data settings, and the VPN and APN.
How do I turn off Apple eSIM? ›
On both Apple and Android devices, you can deactivate or delete your eSIM by going into your Settings, selecting Cellular (or Network & Internet), and choosing the Cellular Plan or SIM Cards option. From there, you have the ability to turn off or remove the eSIM card.
How do I change my eSIM on my iPad? ›
Go to Settings > Cellular Data > Find a New Plan. Select a carrier from the list of local carriers. Follow the onscreen instructions to set up and activate your new cellular data plan on your iPad.
Does recovery mode erase eSIM? ›
* Restoring an iPhone does not delete your eSIM.
Can I erase my eSIM? ›
To erase your eSIM on your iPhone
Go to Settings. Tap Cellular. Then: If you have a single plan, tap Delete eSIM.
How do I delete eSIM that won't activate? ›
To remove your eSIMs from the device, navigate to your device's Mobile/Cellular Settings, tap on the eSIM you want to delete, and select “Remove Mobile Data Plan”. Depending on the device, it can also be “Remove eSIM”, “Delete Mobile Plan”, or something similar.
How to get eSIM if deleted? ›
The location of these settings may vary depending on your device and operating system (iOS or Android). Scan QR Code: If you have a backup of the eSIM QR code or have received a new one after raising a request to customer support, you can use it to scan and re-add the eSIM.
How to erase eSIM on iPad? ›
Apple iPad - eSIM - Remove Cellular Plan
- Open the. Settings app. .
- Cellular Data. .
- If necessary, from the 'CELLULAR PLANS' section, tap the plan you wish remove the cellular profile.
- Manage Verizon Account. . This option only appears if an eSIM is activated.
- Delete Plan. .
- To confirm, tap. Delete. .
Delete eSIM Profile: Settings App > Cellular > Cellular Plans select the eSIM you want to remove then select remove or delete. Restart Your Phone: Last but not least, restart your phone for the changes to take effect. If there are any hiccups, the carrier will always be there to help the switch.
Go to Settings > General > Transfer or Reset iPad. Do one of the following: Prepare your content and settings to transfer to a new iPad: Tap Get Started, then follow the onscreen instructions. When you finish, return to Settings > General > Transfer or Reset iPad, then tap Erase All Content and Settings.
Can you lose an eSIM? ›
Losing a device with an eSIM poses unique challenges due to the digital nature of this technology. Unlike a physical SIM card that can be removed and inserted into another device, an eSIM is integrated directly into the device's hardware. This means that if your device is lost or stolen, the eSIM is also lost with it.
How to completely reset an iPhone? ›
Go to Settings > General > Reset, then tap Erase all Contents and Settings. Enter your passcode or Apple ID password. Wait for all content to be safely removed from your device.
How do I get my eSIM SIM back to normal? ›
To convert your eSIM to physical sim, you need to first deactivate your eSIM permanently. This will delete all your network details from the existing eSIM. You can't complete the process online or by yourself. Therefore, find the nearest store of your network provider.
How to refresh eSIM? ›
To use the "SIM Refresh" function:
- Log into your account.
- Click "View eSIMS" - all ICCID's are now displayed in the SIM Management screen.
- Scroll to the right on the SIM Management page > Click the "I" symbol on the corresponding eSIM. ...
- The SIM status is now displayed > Click "Refresh SIM"
If your eSIM card has been deleted, you must contact your carrier and have them send you a new QR code that you can scan in order to activate your eSIM again.
Can eSIM be reinstalled? ›
Once an eSIM is removed from your device, you may encounter an error when trying to download it again. You will need to purchase, install, and activate a new eSIM to access mobile networks in your destination.
