Paytm and similar UPI apps have simplified money transfers and offer other services such as flight and movie ticket bookings. If you are considering switching from Paytm to another payment app, this article is for you. Keep reading to find step-by-step instructions on how to deactivate your Paytm account, delete your linked bank account and disable UPI ID on both Android and iOS devices.
How to Deactivate a Paytm Account?
Here are steps to deactivate your Paytm account:
- Step 1:Open the Paytm app on your smartphone.
- Step 2: Go to the home screen of the app and select ‘To Bank A/c’.
- Step 3:Tap on ‘Settings’ located in the upper right corner.
- Step 4: Go back to the top right corner and select the 3 dots menu.
- Step 5: Click on ‘Disable UPI’.
- Step 6:Confirm the deactivation/de-registration by clicking ‘OK’. Your UPI will be successfully deactivated.
How to Deactivate Paytm Account Permanently?
Here are the steps that you can follow if you wish to deactivate your Paytm account permanently:
- Step 1:Open the Paytm app on your phone.
- Step 2: Click on the top left corner of the app to get the menu.
- Step 3:Select ‘Help & Support’ and then ‘Profile Settings’. In case you are unable to find the option, move your cursor down.
- Step 4: Choose ‘Chat with us’.
- Step 5: Now, an automated personal assistant will take it forward. It will offer you many options from which you need to select ‘I want to close/delete my account’.
- Step 6: After this, select ‘Yes’. Some documents might also be required during this process.
Finally, after completing all this, your account will be removed completely within a few days.
How to Deactivate Paytm Account Temporarily?
You may need to temporarily deactivate your Paytm account in case you lose your phone. To go ahead with this, you can follow the steps mentioned below:
- Step 1: Give a ring to the helpline number of Paytm Payments Bank, which is01204456456.
- Step 2: Choose the option for a lost phone.
- Step 3:Select the option to enter a different number and provide your lost phone number.
- Step 4: Opt to log out from all the devices where you are logged in.
- Step 5:Visit the Paytm website and choose ‘24x7 Help’.
- Step 6: Choose ‘Report a Fraud’ and click any category.
- Step 7:Next, select any issue > ‘Message Us’ button below.
- Step 8:After this, you must present the proof of account ownership, confirmation text or email for the transaction, proof of the phone getting lost and proof of phone number ownership.
- Step 9:After completing this, Paytm will take the requisite steps.
- Step 10:Finally, you will receive a confirmation message and that’s the end of it.
How to Deactivate a Paytm Account Via Paytm Customer Care?
If you want to deactivate or delete your Paytm account through Paytm customer care, you can do so by following the given steps:
Step 1: Initiate the process of deleting your Paytm account by calling Paytm customer care on 022- 45414740.
Step 2: Tell a customer care representative that you wish to delete your account, and they will create a ticket for your request.
Step 3: Wait for the confirmation email that will be sent to you once your Paytm account has been successfully deleted.
How to Delete Paytm Account?
You can permanently delete your Paytm account as well. Follow the steps given below:
- Step 1:Log into your Paytm account.
- Step 2: Open the menu by tapping on the icon in the upper left corner of the screen, and several options will appear.
- Step 3: Go to ‘24x7 Help’.
- Step 4: If you can't find ‘Profile Settings’, click on ‘More Products and Services’.
- Step 5: Select ‘I need to close/delete my account’.
- Step 6: Select ‘I am not using this Paytm account’.
- Step 7:Complete the process by clicking ‘Email Us’ to submit your request.
- Step 8:Paytm will immediately process your request and close your account.
How to Delete a Linked Bank Account from Paytm?
- Step 1:Open the Paytm app on your mobile device.
- Step 2:Click on the three horizontal lines in the upper left corner to open the menu and select ‘Profile’.
- Step 3: Select ‘Payment Settings’ and then click on ‘UPI & Linked Bank Accounts’.
- Step 4: View the list of bank accounts linked to your Paytm account.
- Step 5:To remove a bank account, click ‘Remove Account’ and confirm the action.
- Step 6:The linked bank account will be deleted from your Paytm account immediately.
How to Delete Paytm Account History?
There is no formal method to clear Paytm transaction history. Still, you have the option to either download it or view it directly in the Paytm app.
It is strongly recommended not to share your account information even if someone claims to delete your Paytm history.
Such claims are likely to be fraudulent, so be careful.
How to Delete a Paytm Business Account?
If you have a Paytm business account, which is only available for merchants and shopkeepers, you can follow these steps to delete the account:
- Step 1: Open the Paytm Business app on your mobile device.
- Step 2: Tap your profile picture located in the upper left corner of the screen.
- Step 3: Select ‘Business Profile’ from the options provided.
- Step 4:Scroll down to the bottom of the page and select ‘Deactivate my account’.
- Step 5:Send a request to Paytm to deactivate the account.
- Step 6: Your account will be closed within one to two days after submitting your request.
Here are all the steps on how to deactivate a Paytm account and other relevant processes. You can always call their customer care or helpline number if you find any of the procedures complicated.
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