How To Close HDFC Credit Card? (2024)

While holding an HDFC credit card offers numerous benefits, there are instances when cardholders may wish to cancel or close their card. That is why HDFC Bank has streamlined its credit card closure procedure, making it as straightforward as the initial application process.

This article provides a comprehensive guide on closing HDFC credit cards, highlighting all the key details you need to know about the process.

When to Cancel your HDFC Credit Card?

Even though cancelling your credit may not be a fruitful decision for your future financial situation, there can be some circ*mstances where it becomes necessary to cancel it. Some of the times when cancelling your HDFC credit card is important are:

• If your credit card is stolen or lost, you must immediately close or cancel your card.
• If you do not use the credit card but pay the annual charge, you can opt to close your card.
• You may be worried about getting credit card debt due to non-maintenance of payments, so opting to close the account is required.
• Your requirement for the card has been fulfilled, and keeping the card is unnecessary.

How to Close HDFC Credit Cards Online?

There aretwo ways to close your HDFC credit card online: net banking or mobile banking. Let us find out more about these two methods in detail.

Net Banking

The following is a step-by-step guide to cancel HDFC credit cards online via the official HDFC Net Banking portal:

• Step 1: Visit the officialNet Banking portal of HDFC Bank and log in using your customer ID and password.
• Step 2: Navigate to the ‘Cards’ tab on the main page and click on it. A few options will be displayed on the screen.
• Step 3: Choose the ‘Credit Card’ option and click on ‘Request’.
• Step 4: Select ‘Credit Card Hotlistlisting’.
• Step 5: Select the credit card that you want to close.
• Step 6: Select the reason for hotlisting and submit it.

Once you complete the above steps, HDFC Bank will close/block your credit card.

Mobile Banking

Here is a stepwise process you need to follow to close HDFC credit cards via a mobile banking app:

Step 1: Download the HDFC MyCards app on your mobile phone to proceed with card closure.

Step 2: Open the app and enter your registered mobile number.

Step 3: You will receive an OTP. Enter the same to log in to the account.

Step 4: Now, you need to select the credit card that you intend to close. Consider the following as per your situation:

• If you are not registered under MyCards: Enter your credit card’s last 4 digits.
• Single credit card holder: proceed to the next step.
• In case of a multiple card holder: Select your card from the list in the app or add the same if it is not registered.

Step 5: Select the reason to close the card.

Step 6: Again, an OTP will be sent for authentication. Input the same. Your request for credit card closure will be submitted.

How to Close HDFC Credit Cards Offline?

Here’s how you canclose HDFC credit cardsoffline:

• Step 1: Visit the nearest branch of HDFC Bank.
• Step 2: Obtain an HDFC Credit Card Closure Form from a bank representative.
• Step 3: Fill it up carefully and submit it at the bank counter.

How to Close HDFC Credit Cards via Customer Care?

Besides online and offline methods, you canclose your HDFC credit card through customer care support by following the below steps:

Step 1: Contact an HDFC Bank representative by calling 1800 202 6161 or 1860 267 6161.

Step 2: Request to cancel the credit card after specifying the credit card number and the reason behind closing it.

How to Close HDFC Credit Cards by Sending Applications Via Post?

An individual canclose their HDFC credit card by sending an application to the bank branch via post by following the below steps:

• Step 1:Download the ‘HDFC Credit Card Closure Form’ from the bank's official website.
• Step 2: Fill in all the required details, such as your card number, particulars and contact information.
• Step 3: Write an application addressing the nearest branch manager regarding the reason behind closing the credit card.
• Step 4: Attach the form with the written application.
• Step 5: Send the form via post to the nearest HDFC Bank branch.

How to Close HDFC Credit Cards via Virtual Assistant EVA?

Youcannot close your HDFC credit card via EVA, HDFC’s virtual assistant. You can only block your credit card through EVA.

Things to Keep in Mind When Closing HDFC Bank Credit Card

While closing a credit card of any Indian bank, including HDFC Bank, it is in the best interest of a cardholder to consider certain factors, which are as follows:

• Credit Score

Closure of an HDFC credit card, be it new or old, significantly impacts the credit utilisation ratio or average account age. Consequently, this affects an individual's credit score. Therefore, you must ensure that the potential impact on your credit score is acceptable to you before proceeding with the closure decision.

• Unpaid Balance

The remaining outstanding balance at the time of closing your HDFC credit card can also impact your credit score, potentially resulting in additional fees or interest charges as a penalty. To avoid such penalties, settle all your outstanding dues.

• Reward Redemption

HDFC Bank offers several benefits to all its credit cardholders, including reward points and cashback offers. Upon closing the credit card, the cardholders automatically lose access to such benefits. Hence, it is advisable to consider redeeming the reward points associated with the credit card you want to close.

Consequences of Closing Your Credit Card

Although a personal choice, individuals must weigh the consequences and potential drawbacks associated with an HDFC credit card closure. The closing of a credit card not only has a notable effect on the CIBIL score but also significantly influences the payment history of individuals with a long credit history.

How to Reactivate a Closed or Cancelled HDFC Credit Card?

Follow the below steps toreactivate your closed or cancelled HDFC credit card:

Step 1: Visit the official website of HDFC Bank.

Step 2: Download the HDFC Credit Card Reactivation form and fill it up carefully.

Step 3: Attach the supporting documents.

Step 4: Send the form via the post to the credit card division of the HDFC Corporate Office.

A bank representative will process your application and verify the documents you submitted. Upon successful verification, HDFC Bank will reactivate your closed credit card.

Now that you have a comprehensive understanding of how to close HDFC credit cards through both online and offline methods, you can opt for the method that suits you the best. However, before proceeding with the closure, take the time to thoroughly review all the essential factors and potential consequences associated with the decision.