How to change PIN for my Crypto.com Visa Card? (EU & UK) | Crypto.com Help Center (2024)

FAQs

How to change PIN for my Crypto.com Visa Card? (EU & UK) | Crypto.com Help Center? ›

You can contact us via email at [email protected] or via the In-app Chat or the web chat via the Crypto.com website.

You can contact us via email at [email protected] or via the In-app Chat or the web chat via the Crypto.com website.

Click on the Card Icon in the upper right corner. 3. Click on the "Activate Physical Card" under "Card Issue Status".

Yes, you can withdraw cash from your Crypto.com Visa Card. To do so, ensure that you have funds loaded onto your Crypto.com card, either through cryptocurrencies or fiat currency using the Crypto.com app. Once your card is funded, you can use any ATM to withdraw cash.

We began shipping our Crypto.com Visa Cards in Singapore, the United States, Canada, countries in the Asia Pacific and European Union. It's best to download our app, go through the onboarding process, select the Crypto.com card and choose to be notified by push notifications when the card is ready to ship.

Call the customer service number printed on the back of your credit card to change your information, or go to the customer service page on your credit card issuer's website to change your information online. If your credit card is lost or stolen, call your issuer's fraud hotline and provide as much detail as possible.

You can withdraw fiat money (like USD, EUR, GBP, etc.) from your Crypto.com account to your bank account. First, go to your Fiat Wallet on the app, select “Transfer”, then “Withdraw”, and finally “Fiat”. Enter the amount and confirm your bank details, then complete the withdrawal process by following the prompts.

Reissue Card: Midnight Blue – US$7. Other VISA Cards – US$50.

How do I unlock my Visa card? ›

May 21, 2024•Knowledge

To unlock your card, pay at least the minimum amount due. The card balance is over the credit limit. Log in and pay the card balance down to below the credit limit to use your card again.

For any issues with the crypto.com visa card, you may email us at: [email protected] or contact us at 65-6264-0211.

Your card is either closed, or you have entered the wrong CVV or expiry date.

Your preset PIN can be found within the Card > Settings page.

You can use your Crypto.com Visa Card to pay in over 40 million Points of Sale (POS) worldwide (look for the VISA logo) and countless online retail shops. Bear in mind, the Crypto.com Card is a Visa prepaid debit card.

Virtual cards do not require activation. Users may use the virtual card instantly for online spending after top-up via the Crypto.com App. Card activation is only required for the physical card upon arrival.

There is no phone support for Crypto.com customers. While customer service is available by email and chat, several users report slow responses and a lack of help resolving account problems.

If you have a complaint, please contact Blockchain.com, Inc., at [email protected] or 1-888-552-1019.