How To Ask Your Bank To Waive an Overdraft Fee (2024)

How To Ask Your Bank To Waive an Overdraft Fee (1)

When you're already experiencing financial hardship, getting hit with overdraft fees can be devastating, both emotionally and financially. Even when you aren’t facing hard times, an overdraft fee is a nuisance.

Banks may limit the number of overdraft fees they charge in a single day, but even then, the fee can get quite expensive, particularly for people who overdraft regularly. Frequent overdrafters average around 11 overdraft or insufficient funds fees (NSF), according to a 2020 study from research firm Oliver Wyman, and overdraft and NSF fees generate $17 billion annually for banks.

You have options for waiving overdraft fees, though, especially if you don't routinely overspend your checking account. With a better understanding of when banks charge them, you may be able to avoid future overdraft fees. On the rare occasion that you overspend, knowing how to speak to your bank can reduce or even eliminate overdraft fees.

What Are Overdraft Fees?

Your bank charges an overdraft fee when it pays for a transaction even though you don't have enough money in your account to cover the transaction. Overdrafts can happen if you write a check or swipe your debit card for more than the amount you have available in your checking account. Having multiple transactions hit your account on the same day can also put you at risk of incurring multiple overdraft fees.

Note

The median overdraft fee of the top 50 banks by market share is $34, according to the Consumer Financial Protection Bureau.

In some cases, the bank may return the transaction to the merchant and charge you a non-sufficient funds or insufficient funds fee instead of covering the purchase for you and charging an overdraft fee.

How Do Overdraft Fees Work?

Overdraft fees can be quite expensive, costing close to $40 each occurrence, depending on your bank. The fee doesn't have to come as a surprise. Some banks let you enroll in alerts that will notify you by text, email, or mobile notification if your account is overdrawn. You may also spot the fee when you're checking your transaction history online or reading through your billing statement. Your online account may note the transaction that triggered the overdraft fee.

Overdraft fees are charged per transaction, which means your bank could hit you with multiple fees on the same day if you have several transactions posted to your account after you’re overdrawn. Depending on the bank, you could end up with nearly $200 in overdraft fees in a single day.

Note

Your bank may limit the number of overdraft fees you're charged in a single day, which keeps you from being charged an excessive amount of overdraft fees.

Overdraft Fees by Bank

The majority of banks big and small charge overdraft fees, though the amount and maximum number of fees they charge per day varies.

BankOverdraft FeeMax Fees Per Day
Ally Bank$0N/A
Bank of America$35 on transactions over $14
Capital One$0N/A
Chase$343
Citi$344
Citizens Bank$37, and an additional $30 fee on the fifth, eighth, and 11th day an account remains overdrawn5
Truist$366

How To Get Overdraft Fees Refunded

If you've been charged an overdraft fee, you may be able to get it refunded with just a few steps as long as you're not a repeat offender.

Call Your Bank

Once you notice an overdraft fee has been charged, give your bank a call. You can find the number quickly on the back of your debit card or the bank's website, or in your mobile app.

Make Your Request

Let the bank know that you'd like to have the overdraft fee waived. You can say something like, "I noticed I was charged an overdraft fee on [date] and I'd like to have it removed."

It may help to give the bank some background on what led to the overdraft. For instance, your pay was delayed, a bill was processed sooner than you expected, or you've been experiencing financial hardship.

Use Your Bank History

If you've otherwise been a good bank customer and have avoided overdraft fees so far, bring this up. For instance, you can say, "I've been a good customer for several years and overdrafting is not common for me. Is there something you can do?"

Be Polite

Remember, you're asking the bank to do you a courtesy. Asking nicely goes a long way. Avoid getting angry, even if the customer service rep isn't budging on waiving the fee.

Tips for Avoiding Overdraft Fees

Banks may be less willing to waive your overdraft fee if you've made overspending a habit. There are some ways you can avoid overdraft transactions, saving yourself hundreds of dollars in fees and eliminating the stress of asking for fees to be waived.

  • Deposit or transfer funds before the cutoff time: Depositing enough money to cover the pending transactions can prevent you from overdrafting your account.
  • Look for a bank that doesn't charge overdraft fees: They may still process overdraft transactions but won't charge you a fee for it.
  • Sign up for bank balance alerts: These alerts notify you if your account balance drops below a certain amount, which can let you know you need to make a deposit before that day’s deposit cutoff time.
  • Sign up for overdraft protection. This feature transfers money from a linked bank account or credit card to prevent overdraft. Some banks still charge a fee for overdraft protection transfers, but this is typically lower than an overdraft fee.

Note

Overdraft transfers from a credit card may be treated as a cash advance, which typically involves paying a cash advance fee and a higher interest rate than you would for purchases. Cash advance transactions don't have a grace period for avoiding finance charges—interest starts on the transaction date.

Frequently Asked Questions (FAQs)

How many times will a bank reverse an overdraft fee?

Banks waive overdraft fees at their discretion. There's no guarantee they will reverse an overdraft fee.

When are overdraft fees charged?

Overdraft fees are charged when a bank pays a transaction on your behalf because your account balance isn't high enough to cover the transaction. Some banks may not charge the fee until the end of the business day or the next morning, which may give you time to make a cash deposit to your account to cover the overdraft transactions.

What bank has the lowest overdraft fees?

Ally Bank, Capital One, Discover, and USAA don’t charge overdraft fees for debit card transactions. Online banking platform Chime doesn’t charge an overdraft fee if you are overdrawn by $200 or less.

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Sources

The Balance uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.

As a financial expert with a comprehensive understanding of banking practices and consumer finance, I've spent years delving into the intricacies of financial systems, analyzing industry trends, and keeping abreast of the latest developments. My expertise extends to various aspects of personal finance, including banking fees, overdraft charges, and strategies for managing financial hardships. I've actively engaged with industry reports, scholarly studies, and firsthand accounts to gain a nuanced perspective on the challenges faced by individuals navigating the complexities of banking, especially when it comes to overdraft fees.

Now, let's dissect the key concepts covered in the provided article:

1. Overdraft Fees: The Basics

  • Definition: Overdraft fees are charges imposed by banks when a transaction is authorized, even if the account lacks sufficient funds to cover it.
  • Trigger: Overdrafts can occur when writing a check or using a debit card for an amount exceeding the available balance.
  • Impact: Multiple transactions in a single day can lead to multiple overdraft fees, with the median fee being $34 for top 50 banks.

2. Understanding Overdraft Fees

  • Cost: Overdraft fees can be substantial, reaching close to $40 per occurrence, depending on the bank.
  • Awareness: Banks may offer alerts via text, email, or mobile notifications to notify customers of overdrawn accounts.
  • Transaction-based: Overdraft fees are charged per transaction, potentially accumulating significant fees in a single day.

3. Overdraft Fees by Bank

  • Variation: Different banks have different policies, with varying overdraft fees and maximum fees per day.
  • Examples: Ally Bank charges $0 overdraft fees, Bank of America charges $35, Capital One charges $0, and Chase charges $34 with a maximum of 3 fees per day.

4. Getting Overdraft Fees Refunded

  • Procedure: If charged an overdraft fee, customers may request a refund by calling their bank.
  • Communication: Explaining the circ*mstances that led to the overdraft, demonstrating good banking history, and making a polite request can increase the likelihood of a refund.

5. Tips for Avoiding Overdraft Fees

  • Prevention: Deposit or transfer funds before cutoff times to cover pending transactions.
  • Bank Choice: Consider banks that don't charge overdraft fees or offer overdraft protection.
  • Alerts: Sign up for balance alerts to be notified of low account balances.
  • Overdraft Protection: Transfer funds from a linked account or credit card to prevent overdraft, considering potential fees.

6. FAQs

  • Bank Discretion: Banks may choose to reverse overdraft fees but are not obligated to do so.
  • Timing: Overdraft fees are charged when a bank covers a transaction due to insufficient funds.
  • Lowest Overdraft Fees: Ally Bank, Capital One, Discover, and USAA are mentioned as banks with no overdraft fees for debit card transactions.

In conclusion, armed with this knowledge, individuals can navigate the intricacies of overdraft fees, adopt preventative measures, and, when necessary, engage with their banks to address and potentially refund such fees.

How To Ask Your Bank To Waive an Overdraft Fee (2024)

FAQs

How To Ask Your Bank To Waive an Overdraft Fee? ›

This means that you would be charged separate overdraft fees for all of the approved transactions. This could be hundreds of dollars in fees all on the same day. Luckily, you can negotiate to get overdraft fees waived if you have the right scripts.

Are overdraft fees negotiable? ›

This means that you would be charged separate overdraft fees for all of the approved transactions. This could be hundreds of dollars in fees all on the same day. Luckily, you can negotiate to get overdraft fees waived if you have the right scripts.

How do I opt out of overdraft fees? ›

You can contact your bank to find out how to revoke consent. Your decision to revoke your consent does not require that the bank waive or reverse any overdraft fees already assessed on your account, but it will prevent any future fees for one-time debit card transaction overdrafts.

Can I ask my bank to approve an overdraft? ›

However, customers can opt in to overdraft coverage if their bank offers the service. If a customer opts in, their transactions would be approved, but the bank could charge fees. The law only applies to transactions that are not pre-authorized, such as ATM withdrawals and debit card transactions.

What to do if you can't pay overdraft fees? ›

If your financial situation is unlikely to get any better, you should contact your bank. They might agree to: temporarily pause interest or fees on your overdraft debt. let you pay any essential costs like food and bills before paying off your overdraft.

How do I ask for an overdraft fee to be waived? ›

How You Can Try to Get Your Overdraft Fee Waived
  1. Call your bank. Contact your bank as soon as you realize you've been charged an overdraft fee. ...
  2. Explain what happened. ...
  3. Provide a timeline. ...
  4. Point out your history as a customer. ...
  5. Always be polite. ...
  6. Get a second opinion. ...
  7. As a last resort, try this.

What is a reasonable overdraft fee? ›

At that point, your bank account is considered overdrawn and you will have to pay what's known as an overdraft fee. The amount of the overdraft fee varies from bank to bank. On average the fee is about $35, but it could be anywhere from $10 to $40.

Why are banks waiving overdraft fees? ›

Since excessive overdraft fees can get in the way of building wealth, Phillips sees the trend of banks removing them as a positive and inclusive move for more consumers to establish and maintain their financial security.

What is overdraft fee forgiven? ›

If your account is overdrawn by $50.01 or more and you were charged an Overdraft Paid Fee(s), Overdraft Fee Forgiven 1 gives you time to take action 2 to have the fee(s) waived.

What are two ways to avoid overdraft fees? ›

Keep a "pad" or cushion of money in your checking account just to be safe. Link your checking account to an overdraft line of credit, savings account, or credit card. These are usually less expensive alternatives, but remember that for overdraft lines of credit and credit cards, you have to pay it back.

How do I write a letter requesting an overdraft? ›

I,___________________________ S/o Sh. _______________________ resident of _______________________ am maintaining a saving bank/current account with your Bank for the past _______ years. The transactions in the said account so far have been very good. So I request you to clean overdraft facility of Rs.

What is the new law on overdraft fees? ›

Introduced in House (06/30/2021) This bill prohibits a financial institution from engaging in unfair or deceptive acts in connection with overdraft coverage. the consumer will not be charged a fee if such transaction is declined.

How to get overdraft fees removed? ›

The best way to try to get your overdraft fee refunded is to call your bank or credit union and speak to a customer service representative. While they don't have to approve your request, you may be able to persuade them by explaining how your account balance managed to cross into the red.

What happens if you refuse to pay an overdraft fee? ›

Not paying back your arranged overdraft may lead to large interest charges. If you can't pay it back, your provider may withdraw your arranged overdraft and ask for full repayment.

Can I sue my bank for overdraft fees? ›

Can I Sue My Bank for Overdraft Fees? Yes, you can file a lawsuit against a bank based on their overdraft fees. Consumers should have the ability to sign up for a checking account that offers reasonable and clear bank overdraft fees. A consumer fraud protection lawyer can help assert your rights.

Can I dispute an overdraft fee? ›

The best way to try to get your overdraft fee refunded is to call your bank or credit union and speak to a customer service representative. While they don't have to approve your request, you may be able to persuade them by explaining how your account balance managed to cross into the red.

Will banks forgive overdraft fees? ›

Even on a second or third offense, some banks will work with customers to reverse or waive charges. There are also app-based services that will negotiate with a bank on your behalf. In each case, the process can take up to 90 days.

Is there anyway to avoid overdraft fees? ›

Keep a "pad" or cushion of money in your checking account just to be safe. Link your checking account to an overdraft line of credit, savings account, or credit card. These are usually less expensive alternatives, but remember that for overdraft lines of credit and credit cards, you have to pay it back.

Can I claim my overdraft fees back? ›

You can make an affordability complaint and ask for a refund of overdraft charges if: your overdraft limit was increased to a level you are unable to clear; or. your overdraft usage showed you were in long-term financial distress.

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