• Enter the token ID without hyphen (-). (e.g. 1247138043) in the space provided, tick “Acknowledge” and click “Continue”. The numbers is at the back of your token- white panel.
• You will receive sms from GTBank, thanking you for completing the GTBank acknowledgement process.
• You can now proceed with your online money transfers via the GTBank mobile app or internet banking platform.
What Happens if you don’t Activate the New GTbank Token before using it?
If you fail to activate it online, “internal server error” will keep appearing each time you try to make transfers via the GTBank mobile app. Although, you will be able to add beneficiaries with the token but you can’t make transfer.
Authorization Code: To get a 9-digit authorization code, call GTCONNECT contact centre on 080 2900 2900 or 080 3900 3900. To activate your GT eToken app using this method, enter any of your user credentials and your authorization code.
To activate your digital token, provide your debit or ATM card number and PIN and wait for the app to send an OTP.Then, type your OTP and token's PIN and you're good to go.
Dial *737*1*Amount*NUBAN Account Number# (e.g. *737*1*1000*1234567890#) from the phone number you registered with GTBank, then follow the on-screen prompts.
Dial *737*7# with the phone number that is attached to your GTBank account.
Enter your bank account number.
Now, key in the last 6 digits of your GTBank MasterCard. A token code that you must use before the next 60seconds will be generated for you to use to finalize your pending transactions.
HOW DO I GET A TOKEN? A token is provided upon request at a branch or through your Relationship Officer. IS THERE ANY FEE CHARGED TO THE CUSTOMER'S ACCOUNT FOR TRANSFERS? Yes.
Token cost N2,100 plus 5% VAT of N105. NRN Card issuance fee is N1, 050 (VAT inclusive). Dollar Card costs N1, 000 or equivalent in Dollar (issuance fee) + annual maintenance fee $20 or equivalent in Naira. Courier charge varies with location.
To enable credit card tokenization on the Manage System Security Options page, click Edit Tokenization Payment System. Select CyberSource as the tokenization payment system. Now you can view CyberSource as the read-only tokenization payment system in the Tokenization section.
On what channel will I be receiving the One Time Password (OTP)? You will receive the OTP for all your online transactions on the mobile number or email address registered on your account. You can also select the Hardware token method and press your token to obtain the 6-digit numeric code.
Just dial *737# to open an account, transfer funds, pay bills, withdraw cash, buy airtime or data and access our in-branch services right from your mobile phone.
How do I get the activation code and Serial no? Visit any of our branches, fill the token activation form and the activation code and serial no will be made available to you.
Search for Zenith e-Token App on play store or the app store and download the e-Token App. The Customer will incur a single charge of N1500 for activation of the e- Token. By activating the e-token on your device, you hereby consent to debit of the relevant linked account with the applicable activation charge.
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