How Serious a Crime Is Credit Card Theft and Fraud? - NerdWallet (2024)

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If you're a credit card holder, there's a very good chance you'll become a victim of credit card fraud at some point. Some research even suggests that you're more likely to experience fraud than to avoid it.

Credit card fraud runs the gamut: physical cards stolen and used before they're reported missing; account holders tricked into divulging their credit card information, which is then used for unauthorized purchases; account information compromised in massive data breaches at retailers, agencies, credit bureaus and elsewhere; and full-blown identity theft, in which criminals open accounts and run up debt in someone else's name.

With so many angles, it's all but impossible to shield yourself completely from credit card fraud, but vigilance can reduce your exposure and limit the potential damage.

» MORE: How to dispute fraudulent credit card charges

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How common is credit card fraud?

The Federal Trade Commission considers credit card fraud a form of identity theft. According to FTC data in early 2022, credit card fraud has consistently been the most commonly reported type of identity theft since 2017, save for a few months in 2020-21 during the COVID-19 pandemic, when there was a surge in fraudulent claims for unemployment benefits and other relief programs.

FTC statistics reflect only fraud cases that were reported to the agency — and most instances of fraud never actually get reported. They're handled directly by the issuer. Data from the Federal Reserve gives a glimpse into the actual scope of credit card fraud.

According to the most recent Survey of Consumer Payment Choice, conducted by the Federal Reserve Bank of Atlanta, 3.5% of credit card holders in 2020 said they had experienced an incident of loss, theft or fraud related to their credit card in the past 12 months.. The percentage varies from year to year and has been as high as 5.7% since 2015. The annual average is about 4.7%.

The survey also reported that 79% of consumers have at least one credit card. Going by the Census Bureau's 2020 tally of 258 million adults in the U.S., that's about 203 million credit card holders. Using the 4.7% figure, that means an average of 9.5 million people a year are victimized by credit card fraud.

Meanwhile, a 2021 survey by researchers at Security.org found that more than half of respondents — 58% — had experienced credit card fraud at some point in their lifetime, with 9% saying they'd been victimized four or more times.

In short, credit card fraud is not just something that "happens to someone else."

How severely is credit card fraud punished?

Credit card fraud can be prosecuted at either the state or federal level.

State crimes

Most credit card fraud cases that lead to criminal charges are handled at the state and local levels. Different states prosecute fraud differently. The severity of punishment depends on multiple factors, including the fraudster’s criminal history, the amount stolen, whether he or she had criminal intent (as opposed to an accidental misuse of credit card information) and whether the victim was elderly. In some states, if the severity of the crime warrants a felony conviction, the felony is broken down into different classes, typically based on the state’s identity theft laws. This page from the National Conference of State Legislatures summarizes the identity theft laws on the books in all states.

Federal crimes

Credit card fraud becomes a federal crime when it "affects interstate or foreign commerce," which is not as complicated as it may sound. Make an online purchase with someone else's credit card, or use a card issued to someone in another state, and that's enough. Federal penalties for using a "device" to commit fraud (the law defines a credit card as such a device) can include up to 20 years in prison, plus fines and forfeiture of personal assets.

Fraudulent credit card use can also fall under a number of other federal crimes, according to the Department of Justice, including computer fraud, mail fraud, wire fraud and financial institution fraud, with penalties of up to 30 years in prison.

How to protect yourself from credit card fraud

First, let's start with the good news: When it comes to credit card fraud, your liability under federal law is typically capped at $50, assuming you report unauthorized charges to your card issuer in a timely manner. Moreover, because most major credit card issuers offer zero liability fraud policies, you'll likely end up owing nothing in these cases.

But that doesn't mean credit card fraud isn't still a headache. It involves contacting your issuer, canceling your current card, waiting for a new one in the mail and subbing the new number into all autopay accounts linked to the old card. Plus, financial fraud and identity theft aren't limited to credit cards, so reducing your risk is always a good idea. Here are some steps:

  • Follow good safety practices. Phishing and skimming are popular methods that criminals use to steal credit card numbers, so learn how to protect yourself against such tactics. Additionally, consider an "autopay and every day" credit card strategy, in which you designate one card solely for autopay accounts like bills and subscriptions, while using another for everyday purchases. That way, the card that pays your important bills isn't in your pocket and exposed "to the wild." You also might benefit from a smartphone-based payment app, which shields your account information via "tokenization." And use common sense: Avoid making credit card transactions over public Wi-Fi, and make your passwords difficult to guess.

  • Consider freezing your credit reports. If you think you may be vulnerable to identity theft, freezing your reports will prevent criminals from opening new accounts in your name. Keep an eye on your currently open accounts, however, as they will still be active and open to fraudulent purchases if a criminal has your information.

  • Contact authorities as soon as you notice fraudulent activity. Notify your credit card issuer, the police and the three major credit bureaus (Equifax, Transunion and Experian) if you’ve become a victim of fraud or theft. Have your issuer close the compromised card and send you a new one, but keep records of the fraudulent transactions. Keep notes about your conversations with your issuer and the authorities in case the timeline of your disclosure is ever disputed. Even after the situation is resolved, keep a close eye on your accounts to make sure no other fraudulent activity slips through the cracks.

How Serious a Crime Is Credit Card Theft and Fraud? - NerdWallet (2024)

FAQs

Do police take credit card fraud seriously? ›

Therefore, many consumers choose to take no other action once they have been reissued a new card. But fraud victims can also consider: Filing a police report. The police can then investigate the matter and potentially file felony charges against the culprit.

How hard is it to get caught for credit card fraud? ›

Some estimates say less than 1% of credit card fraud is actually caught, while others say it could be higher but is impossible to know. The truth is that most credit card fraud does go undetected, which is a major reason why it's become a favorite among crime rings and fraudsters.

How big of a problem is credit card fraud? ›

10% of the US adult population fall victim to identity theft every year. As many as 80% of the US credit cards currently in circulation may have been compromised. (source: Merchant Cost Consulting) The FBI reported receiving over 880,400 complaints in 2023, with potential losses exceeding $12.5 billion.

How much of a limit is included for credit card fraud or forgery? ›

Federal law, by way of 15 U.S.C. §1643, limits cardholders' liability to $50 in the event of credit card theft, but most banks will waive this amount if the cardholder signs an affidavit explaining the theft. Credit card fraud schemes generally fall into one of two categories: application fraud and account takeover.

Do police go after credit card thieves? ›

Credit card fraud is pretty low on the law enforcement priority list even if — and it is a big if — the credit card company even contacts police to report it. Generally the only time police will even get involved is if it is an extremely easy slam dunk case or the amounts involved are very elevated.

What happens after credit card fraud investigation? ›

The card issuer must respond within 30 days of receiving a report, but the investigation can take up to 90 days. During this time, you won't have to pay for the disputed charges, and you won't get charged interest on them, either.

How do most people get caught for credit card fraud? ›

Credit card fraud investigations generally involve banks analyzing transaction patterns and details for signs of unauthorized activity. They may collaborate with law enforcement, merchants, and cybersecurity experts if the situation requires more extensive scrutiny.

Do banks actually investigate credit card fraud? ›

Once a potential fraudulent transaction is flagged, banks deploy specialized investigation teams. These professionals, often with backgrounds in finance and cybersecurity, examine the electronic trails of transactions and apply account-based rules to trace the origin of the suspected fraud.

Can banks find out who used your card? ›

Can You Track Someone Who Used Your Credit Card Online? No. However, if you report the fraud in a timely manner, the bank or card issuer will open an investigation. Banks have a system for investigating credit card fraud, including some standard procedures.

What is the average credit card fraud charge? ›

An increasing number of Americans have been victimized multiple times: in 2022, 44 percent of credit card users reported having two or more fraudulent charges, compared to 35 percent in 2021. Since 2021, the median fraudulent charge has climbed by about 27 percent (rising to $79 this year).

What state has the most credit card fraud? ›

Delaware had the most credit card fraud per victim and per capita in 2022, at $28,709.96 and $0.99 per person, respectively.

Who bears the loss in credit card fraud? ›

Contrary to popular belief, merchants are far more at risk from credit card fraud than the cardholders. While consumers may face trouble trying to get a fraudulent charge reversed, merchants lose the cost of the product sold, pay chargeback fees, and fear from the risk of having their merchant account closed.

How are credit card frauds performed? ›

Card skimming involves thieves attaching small devices to card readers to collect card data. Phishing involves tricking victims into revealing their card information via fake websites or emails. Data breaches occur when hackers gain unauthorised access to a company's databases and steal customer data.

Do police investigate debit card theft? ›

Under California law, you can report identity theft to your local police department. Ask the police to issue a police report of identity theft. Give the police as much information on the theft as possible. One way to do this is to provide copies of your credit reports showing the items related to identity theft.

Do local police investigate credit card fraud? ›

Report the Credit Card Fraud to Law Enforcement

This is used by law enforcement agencies in their investigation, and you can then follow up with local law enforcement if desired.

Can the police track who used your credit card? ›

Using Geolocation Tracking

In most cases, this data is shared with law enforcement, who direct the internet service provider (ISP) and other intermediaries to disclose details about the card user. The success of this step depends on how easy it is to break through the anti-tracking measures used by the thief.

Do they investigate credit card fraud? ›

Investigative Processes: Credit card companies deploy specialized investigators to handle fraud reports, focusing on various scenarios like travel alerts, lost or stolen card usage, and online fraud.

Do police investigate chargebacks? ›

If a customer fraudulently claims they didn't receive what was paid for, a merchant can file a police report and/or pursue civil or criminal charges.

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