How insurance companies use a software program called Colossus to calculate settlements | The Cochran Firm Washington DC (2024)

Colossus is a computer software program developed by Computer Services Corporation (CSC) and used by many of the major insurance companies to calculate the value of injury claims. Colossus takes in data provided by adjusters and returns a mathematically calculated settlement offer. Insurance companies believed to use Colossus include Allstate, Farmers, Metlife, USAA and many others. Some insurance companies rely more on Colossus than others and may vary even more depending on the experience of the individual insurance adjuster.

Colossus reportedly uses over 10,000 “rules” to generate questions related to your injury for the insurance adjuster handling your claim. The adjuster enters strings of data into the software program and Colossus will return what it deems to be a mathematically fair settlement offer. While CSC and the insurance companies claim Colossus helps keep settlements “consistent”, the reality is there is no way a computer system can truly calculate the pain and suffering you experience after an accident.

Factors influencing Colossus with your settlement

The Colossus program works by insurance adjusters entering data collected from your medical records and assigning “severity points” to your injuries. There are over 600 injury codes in Colossus. Severity points are used to denote an injury’s severity and will multiply the amount of money Colossus will offer.

Some findings in your medical record which may increase settlement offers include

  • muscle spasms
  • dizziness
  • radiating pain
  • headaches
  • restriction of movement
  • nausea
  • vision impairment
  • neurosis
  • depression
  • anxiety

These are known as “value drivers” by the insurance companies. Colossus will also take into consideration whether or not you were hospitalized for your injuries, the type and length of medical treatment, any medication or physical therapy administered, and the severity of your impairment.

Additional factors Colossus reportedly takes into account include the venue of your injury and your attorney’s history and how willing they are to go to trial over your injury claim. For these reasons, it is extremely important to hire a personal injury attorney with the experience and willingness to take a claim all the way to trial.

Our experienced attorneys will fight to get you a fair settlement or verdict

Colossus may return an undervalued settlement offer if it believes the attorneys retained are unwilling to go to trial. Because of this, you may need legal counsel with a record of being willing to take the fight all the way to the courts. The Cochran Firm, D.C. has a team of seasoned personal injury attorneys willing to take your case all the way to trial and have an established track record of securing favorable verdicts and settlements. We are not afraid to take your case to a jury and will do so if that is what it takes to secure justice for you.

Contact The Cochran Firm

We offer free, prompt, and confidential case reviews. Our legal professionals are standing by to listen to your case. We represent our clients on a contingency basis, so there are no legal fees unless we secure compensation for you. Call us locally at 202-682-5800 during business hours or at 1-800-THE-FIRM (843-3476) to reach us 24 hours a day. There are strict time deadlines when filing an auto injury claim so please contact us at your earliest convenience and preserve your rights.

How insurance companies use a software program called Colossus to calculate settlements | The Cochran Firm Washington DC (2024)
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