Government agencies from around the world ask Google to disclose user information. We carefully review each request to make sure it satisfies applicable laws. If a request asks for too much information, we try to narrow it, and in some cases we object to producing any information at all. We share the number and types of requests we receive in our Transparency Report.
The way we respond to a request depends on your Google service provider — for most of our services that’s either Google LLC, a US company operating under US law, or Google Ireland Limited, an Irish company operating under Irish law. To find which is your service provider, review Google’s Terms of Service or check with your account administrator if your Google Account is managed by an organization.
Notifying users of requests for information
When we receive a request from a government agency, we send an email to the user account before disclosing information. If the account is managed by an organization, we’ll give notice to the account administrator. We won’t give notice when legally prohibited under the terms of the request. We’ll provide notice after a legal prohibition is lifted, such as when a statutory or court-ordered gag period has expired. We might not give notice if the account has been disabled or hijacked. And we might not give notice in the case of emergencies, such as threats to a child’s safety or threats to someone’s life, in which case we’ll provide notice if we learn that the emergency has passed.
Requests for information made to Google LLC
The Fourth Amendment to the US Constitution and the Electronic Communications Privacy Act (ECPA) restrict the government’s ability to force a provider to disclose user information. US authorities must at least do the following: In investigations related to national security, the US government may use a National Security Letter (NSL) or one of the authorities granted under the Foreign Intelligence Surveillance Act (FISA) to compel Google to provide user information. Google LLC sometimes receives data disclosure requests from government authorities outside of the US. When we receive one of these requests, we may provide user information if doing so is consistent with all of the following:Requests from US government agencies in civil, administrative, and criminal cases
Requests from US government agencies in cases that involve national security
Requests from government authorities outside the US
Requests for information made to Google Ireland Limited (applies if your Google service provider is Google Ireland Limited)
Because Google Ireland is responsible for providing the majority of Google services in the European Economic Area and Switzerland, it also receives requests for user information. Google Ireland considers Irish law when evaluating requests for user information by an Irish agency. Irish law requires that Irish law enforcement authorities obtain a judicially-authorized order to compel Google Ireland to provide user information. Google Ireland offers services to users located throughout the European Economic Area and Switzerland, and we sometimes receive data disclosure requests from government authorities outside of Ireland. In this case, we may provide user data if doing so is consistent with all of the following:Requests from Irish government agencies
Requests from government authorities outside Ireland
Requests for information in emergencies
If we reasonably believe that we can prevent someone from dying or from suffering serious physical harm, we may provide information to a government agency — for example, in the case of bomb threats, school shootings, kidnappings, suicide prevention, and missing persons cases. We still consider these requests in light of applicable laws and our policies.
