How does PayPal store my data and keep my data secure? (2024)

FAQs

How does PayPal store my data and keep my data secure? ›

We store your personal data in secure databases. In addition, we automatically encrypt your confidential information when it's stored and transmitted. Your data can't be intercepted when it's sent from your computer to ours.

Personal Data used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years.

We monitor every transaction 24/7 to help prevent against fraud, email phishing and identity theft. Every transaction is heavily guarded behind our next-level encryption. If something seems suspicious, our dedicated team of security specialists is immediately on it to help protect you from fraudulent transactions.

You have the right to request that your data is deleted. PayPal will delete your personal data if it's lawful for us to do so.

PayPal collects your name, contact info, and financial info so you can pay easily. Your financial info is never shared with businesses when you buy online, helping you to limit and control your financial footprint. If others want to send you a payment, they can find you by using the contact info in your profile.

We store your personal data in secure databases. In addition, we automatically encrypt your confidential information when it's stored and transmitted. Your data can't be intercepted when it's sent from your computer to ours.

No, you can't erase your data on your own. You can only request the erasure of personal data through the self-service data erasure portal and by closing your account. The personal information will be erased after the required retention period has expired.

For legal and regulatory reasons, we're required to keep some of your data for up to 10 years after your account features have been permanently deactivated. PayPal recognizes your right to request deletion of your data, and we work to delete what we can of your information during this required period.

The PayPal Breach – Who Was Affected and How You Can Protect Yourself. PayPal recently notified thousands of its customers that their accounts were breached by hackers, leaving their Social Security Numbers and other key pieces of personal information exposed as a result.

How safe is PayPal? ›

PayPal is considered one of the safest ways to receive money online. All PayPal transactions are protected by advanced data encryption. PayPal also offers seller protection protocols to prevent fraudulent activities and make the platform safe for sellers.

We understand how important your data is to you. We're committed to keeping it secure and in line with applicable laws and regulations, as well as industry-leading privacy standards. Rest assured that we don't engage in selling your data.

In accordance with your account settings or PayPal.Me preferences, your Personal Information can be seen by other account holders and non-account holders (“Users”) to help facilitate a transaction.

We retain data to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce a site's terms and conditions, protect PayPal from legal risks, and take other actions otherwise permitted by law in the country and regions where we operate.

You have the right to request that your data is deleted. PayPal will delete your personal data if it's lawful for us to do so.

Your log-in credentials are never stored or shared with anyone. Both your bank account info and the info for any debit or credit cards you've linked is encrypted and securely stored in your PayPal wallet.