How Does Credit Repair Work? - Experian (2024)

In this article:

  • What Is a Credit Repair Company?
  • How Much Does Credit Repair Cost?
  • Should You Use a Credit Repair Company?
  • How to Fix Your Credit Yourself for Free

Credit repair companies may offer to remove negative information from your credit reports. However, their services can be costly, and accurate information on your reports cannot be removed. You have the right to dispute credit report information on your own at no cost.

For those who have poor credit reports and scores, credit repair may be tempting as a way to clear away credit problems. But as you'll see, there are plenty of better ways to rebuild your credit.

What Is a Credit Repair Company?

A credit repair company is a third party, which may also be called a credit repair organization or credit services organization, that attempts to remove inaccurate and unverifiable information from your credit reports in exchange for payment.

Other services a credit repair company may offer include:

  • Credit assessment
  • Credit monitoring
  • Communicating with creditors
  • Identity theft monitoring
  • Credit building tools
  • Educational resources

These companies are for-profit organizations, and their services are marketed as being able to help people improve their credit. However, the Credit Repair Organizations Act (CROA) has strict rules on what credit repair companies can and can't do. More specifically, they cannot:

  • Remove accurate credit report information
  • Advise customers to make false statements to credit reporting agencies
  • Advise customers to change their identification to prevent the credit bureaus from associating them with their credit information
  • Charge fees for services that have not been fully rendered
  • Guarantee that they can remove information from their credit repair customer's credit reports

Additionally, the CROA also requires credit repair companies to notify their customers of the following:

  • They have the right to dispute their own credit report information for free
  • They can sue the credit repair company if they violate CROA
  • That while the credit bureaus must maintain reasonable procedures to maintain the accuracy of credit information, mistakes may occur

How Much Does Credit Repair Cost?

Depending on the type of service you choose, you may pay anywhere from $50 to $150 per month or up to $100 per deleted tradeline from your credit reports:

  • Monthly subscription: A garden-variety subscription service may include a setup fee of up to $200 and a monthly charge ranging from $50 to $150, assessed at the end of the month for services performed for that month. Some may also charge a fee for pulling your credit reports.
  • Pay per delete: With this option, the credit repair company only charges you when an item on your credit report is actually deleted pursuant to their efforts. Costs will vary depending on the item. For example, you may pay $25 per bureau to remove personal information, $50 for a late payment and $100 for a bankruptcy.

Should You Use a Credit Repair Company?

For most people, it likely doesn't make sense to hire a credit repair company to help you dispute inaccurate credit information for a few reasons:

  • The service is costly. While the credit reporting agencies typically resolve disputes within 30 days, it can take several months and hundreds of dollars to get relief through a credit repair company—all for services you can perform on your own for free.
  • It's not guaranteed. Credit repair companies can't remove accurate negative information from your credit reports, even if they suggest they can. Even with a legitimate dispute, they can't guarantee results.
  • You're at risk for scams. Some so-called credit repair services are scams in disguise, making it difficult to know who you can trust.

If you're completely overwhelmed with your credit situation, hiring a company can relieve some of the stress of dealing with creditors and the credit bureaus. But even then, it could make sense to first get a free consultation with a credit counselor who can advise you on how to deal with debt and improve your credit situation.

Learn more >> How to Spot and Avoid Credit Repair Scams

How to Fix Your Credit Yourself for Free

Before you consider working with a credit repair company, here are some steps you can take to repair your credit on your own:

  1. Review your credit reports. If your credit score has dipped and you don't know why, start by reviewing your credit reports for anything that you don't recognize. You can register with Experian for free and get access to your FICO® Score☉ and Experian credit report, and you can request a free weekly credit report from Equifax and TransUnion through AnnualCreditReport.com.
  2. File a dispute with the credit bureaus. While the process can differ slightly for each credit reporting agency, you can generally submit a dispute of inaccurate information online, by phone or via mail. You'll typically need to verify your identity and provide your reason and supporting documentation in your request for an investigation.
  3. Wait for a resolution. Credit bureaus typically resolve disputes within 30 to 45 days and will notify you of a decision once the process has been completed. If the negative item is confirmed to be inaccurate or unverifiable, the bureaus may correct, update or delete the information. If the negative information is verified as accurate, it'll remain on your reports.
  4. Take other steps to improve credit. If your credit needs some work due to accurate negative information, you can work to improve your credit score by paying all your bills on time (including getting caught up on past-due payments), paying down credit card balances and avoiding unnecessary credit applications, among other things.

Learn more >> How to Rebuild Your Credit

The Bottom Line

Reputable credit repair companies can offer legitimate credit services, including disputing inaccurate credit report information, credit monitoring and educational resources.

However, their services can be expensive, especially if it takes several months to accomplish your objectives. What's more, you can do anything that a credit repair organization can do free of charge.

Before you consider working with a credit repair company, learn about how to understand your credit report and which steps you can take to fix your credit on your own.

How Does Credit Repair Work? - Experian (2024)

FAQs

How does a credit repair company fix your credit? ›

Credit repair companies help consumers improve their credit scores in exchange for a fee. They do this by finding mistakes on your credit report and disputing them with the three major credit bureaus to get them removed.

How to raise your credit score 200 points in 30 days? ›

How to Improve Your Credit Score
  1. Review Your Credit Reports. The best way to identify which steps are most important for you is to read through your credit reports. ...
  2. Pay Every Bill on Time. ...
  3. Maintain a Low Credit Utilization Rate. ...
  4. Avoid Unnecessary Credit Applications. ...
  5. Monitor Your Credit Regularly.
Jul 23, 2024

How fast does credit repair work? ›

Policies and procedures vary by creditor but will usually include back-and-forth letters to get everything in writing. On average, credit repair takes about three to six months. Your score should gradually improve throughout the process each time a creditor agrees to make a change in your favor.

How does the dispute process work with Experian? ›

Here are the steps to take to submit a dispute with Experian:
  1. Gather the necessary documents. ...
  2. Start a new dispute in the Dispute Center. ...
  3. Review your credit report. ...
  4. Choose the item to dispute. ...
  5. Indicate the reason for the dispute. ...
  6. Review and submit the dispute.
Jul 22, 2024

What is a loophole to remove collections from a credit report? ›

A 609 Dispute Letter is often billed as a credit repair secret or legal loophole that forces the credit reporting agencies to remove certain negative information from your credit reports.

Is it worth paying someone to fix your credit? ›

In the vast majority of cases, hiring an outside company will do no more than waste your money. The most common way credit repair businesses work is to dispute all negative items that appear on your report, whether they are accurate or not.

Is 650 a good credit score? ›

As someone with a 650 credit score, you are firmly in the “fair” territory of credit. You can usually qualify for financial products like a mortgage or car loan, but you will likely pay higher interest rates than someone with a better credit score. The "good" credit range starts at 690.

How to get 800 credit score in 45 days? ›

Here are 10 ways to increase your credit score by 100 points - most often this can be done within 45 days.
  1. Check your credit report. ...
  2. Pay your bills on time. ...
  3. Pay off any collections. ...
  4. Get caught up on past-due bills. ...
  5. Keep balances low on your credit cards. ...
  6. Pay off debt rather than continually transferring it.

What's the highest your credit score can jump in one month? ›

Once the incorrect information is changed, a 100-point jump in a month might happen. Large errors are uncommon, and only about one in 20 consumers have one in their file that could impact the interest on a loan or credit line. Still, it's important to monitor your score.

Who is the best at credit repair? ›

Best credit repair companies of September 2024
  • Best for money-back guarantee: Credit Saint Credit Restoration.
  • Best for affordability: The Credit People.
  • Best for customer satisfaction: The Credit Pros.
  • Best for customization: MSI Credit Solutions.
  • Best for couples: Sky Blue Credit Repair.
Sep 1, 2024

What can credit repair remove? ›

Credit repair is the act of restoring or correcting a poor credit score. Credit repair can also involve paying a company to contact the credit bureau and point out anything on your report that is incorrect or untrue, then asking for it to be removed.

Can I pay someone to help me fix my credit? ›

You can handle the process yourself by following the step-by-step instructions on the three major credit bureaus' websites. If you want help, you can hire a credit repair company to assist you. They generally charge anywhere from $19 to $149 a month for their services.

Is it good to dispute on Experian? ›

Exercising that option has no effect on credit scores, but changes made to your credit report because of disputes can impact your scores. Check your free Experian credit report regularly to ensure its accuracy, and if you spot any issues, the Experian Dispute Center is the quickest, easiest way to dispute information.

Why did my credit score drop after dispute? ›

Why did my credit score drop after filing a dispute? Your credit score may have dropped after you filed a dispute if information in that dispute had a negative impact on your score. You are not penalized for filing the dispute itself.

How do you know if your dispute is approved? ›

After completing its investigation, the lender or creditor may provide its response, along with any information updates, to the credit bureau with which you initiated your dispute. That bureau will then notify you of the investigation response within 30 days of your dispute request.

Is credit repair business high risk? ›

Risks Inherent to Credit Repair Services

One reason that a credit repair business might be seen as high-risk is that the business' customers are all people who are having problems making payments, or who have a history of such problems. That means that your business faces an extra high risk of not getting paid.

Does credit repair get rid of debt? ›

The short answer is “No.” Credit repair companies generally do not remove debt. If you owe money, you will, more than likely, still owe that money even after you go through credit repair.

Can I pay a company to fix my credit? ›

Repairing your credit doesn't have to cost you anything. You can handle the process yourself by following the step-by-step instructions on the three major credit bureaus' websites. If you want help, you can hire a credit repair company to assist you.

Do credit repair letters work? ›

Despite the claims some companies make, nobody can guarantee that a dispute letter will remove negative items like late payments, bankruptcy or loan defaults from your credit report. Legitimate accounts will stay on your credit report even if you dispute them.

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