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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.
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The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.
FAQs
How to Request Debt Verification. To request verification, send a letter to the collection agency stating that you dispute the validity of the debt and that you want documentation verifying the debt. Also, request the name and address of the original creditor.
How do I verify my debt with debt collector? ›
How to Request Debt Verification. To request verification, send a letter to the collection agency stating that you dispute the validity of the debt and that you want documentation verifying the debt. Also, request the name and address of the original creditor.
What does a debt collection letter look like? ›
The letter typically includes the amount of debt, the date it was incurred, and consequences for non-payment like legal action or late fees. Debt collection letters are often the first step in the debt collection process.
Does a debt collector have to send a letter? ›
Legally, a debt collector has to send you a debt verification letter within five days of their first contact with you.
What should you not say to a collection agency? ›
Protecting the Rights of Consumers For Over 25 Years
- Don't Admit the Debt. Even if you think you recognize the debt, don't say anything. ...
- Don't provide bank account information or other personal information. ...
- Document any agreements you reach with the debt collector.
Whenever someone tries to collect a debt, ask for all of their company's information, including:
- The collector's full name.
- Company name.
- Company address.
- Company phone number.
- Company website address.
- Company email.
What information is required to be in the validation notice from a debt collector about my debt?
- A statement that the communication is from a debt collector.
- Your name and mailing information, along with the name and mailing information of the debt collector.
- The name of the creditor you owe the debt to.
If you are struggling with debt and debt collectors, Farmer & Morris Law, PLLC can help. As soon as you use the 11-word phrase “please cease and desist all calls and contact with me immediately” to stop the harassment, call us for a free consultation about what you can do to resolve your debt problems for good.
What's the worst a debt collector can do? ›
Debt collectors are limited on when they can call you — typically, between 8 a.m. and 9 p.m. They are not allowed to call you at work. They can't lie or harass you. Debt collectors can't make you pay more than you owe or threaten you with arrest, jail time, property liens or wage garnishment if you don't pay.
How long before a debt is uncollectible? ›
This derogatory mark can stay on your credit report for seven years, affecting your ability to secure loans, credit cards, and favorable interest rates. Beyond credit issues, collection agencies may intensify their efforts to recover the debt, leading to frequent and stressful communications.
How to get rid of debt collectors without paying? ›
Once you notify the debt collector in writing that you dispute the debt, as long as it is within 30 days of receiving a validation notice, the debt collector must stop trying to collect the debt until they've provided you with verification in response to your dispute.
How can I scare off debt collectors? ›
9 Ways to Turn the Tables on Debt Collectors
- Don't Wait for Them to Call. Consider picking up the phone and calling the debt collector yourself. ...
- Check Them Out. ...
- Dump it Back in Their Lap. ...
- Stick to Business. ...
- Show Them the Money. ...
- Ask to Speak to a Supervisor. ...
- Call Their Bluff. ...
- Tell Them to Take a Hike.
The simplest way is to check your credit reports. Within your reports, you'll find information on your unpaid accounts along with the name and contact information for the company who owns them.
How I know if there is a collection debt under my name? ›
Check your credit report. Ask relevant questions. If you think the debt collector is in error, dispute it. Debt collectors are obligated to send you something called a “validation notice” within five days of contact you, which tells you the amount you may owe, the name of the creditor, and how to dispute the debt.
How long before a debt becomes uncollectible? ›
Do collection agencies have proof of debt? ›
Debt collectors are legally required to send you a debt validation letter, which outlines what the debt is, how much you owe and to who, as well as when you need to pay the debt. If you're still uncertain about the debt you're being asked to pay, you can request a debt verification letter to get more information.
