If you havecash availablein your account, you can withdraw it following these steps:
Log into your account.
From the left-hand menu, go to 'Payments'
Choose the 'Money out' tab
Any money held as cash and available for withdrawal will be shown here. Choose 'Withdraw cash'.
Follow the on-screen instructions. When you withdraw cash, it can take 1 to 3 working days to be paid to your bank account.
You will see your withdrawal pending under Transactions then Cash statement tab. When this has been sent, you will see it as a completed transaction under the What's gone out column.
If you do not have available cash you will need tosell funds.
You need to be in drawdown before you can make withdrawals from your pension. If you want to start this process, you should first book a call with one of our pension specialists. They will discuss it in detail with you and tell you how you could proceed. To speak to a pension specialist, log in to your account, on the Overview page you will see a link to book a call.
If you are the Registered Contact, you cannot withdraw funds from a Junior ISA. The child can withdraw when they are 18 and becomes the account holder.
The purpose of a Junior ISA is to invest for your child’s future. For this reason, HMRC has placed strict withdrawal regulations on this type of account.
You'll need to send us a secure message, including the amount you want to withdraw. We'll do the rest for you. The whole process – selling the funds and proceeds clearing in your bank account usually takes 7 to 12 working days depending on the fund's settlement period.
You cannot withdraw cash in our app at the moment. You need to log in to your account on our website.
