How do I get a presale or offer code? (2024)

FAQs

How do you get a presale code? ›

Passwords for pre-sales are often communicated directly to fans who are invited to participate. Some pre-sale passwords are sent by other entities like credit card companies, radio stations, and fan clubs. For information on upcoming shows, including special pre-sale offers and more, sign up for our newsletter!

To get presale tickets on Ticketmaster, you'll need a presale code, which you can obtain from various sources such as the artist or band, Ticketmaster, Live Nation, or the venue hosting the event. Once you have the code, visit the Ticketmaster page for the concert or tour you're interested in.

Receive an Offer Code

Those who registered during the registration window and pass the Ticketmaster analysis will then be randomly selected to receive an offer code from Ticketmaster.

If you've signed up for emails from Ticketmaster or an artist's fan club, check your email settings and spam folder. Sometimes, presale emails can be mistakenly marked as spam or get buried in promotional tabs.

Depending on the type of presale, you may need to sign up to join the presale or get a code to access the ticket sale. Some artists may have a presale through Ticketmaster that allows fans who sign up in advance to join the presale. You can visit the artist's sign up page to get started.

Before the sale

If we've sent you a confirmation email that you've been randomly selected, we'll then send you a text message with an access code 12 and 24 hours before the presale. The message will include timing details, a link to where you can purchase your tickets and your access code.

Presales are a way for an artist to give their biggest fans early access to tickets. Before tickets go on sale, artists and their teams tell us how many tickets they want to make available, the price of the ticket, and when they want the sale(s) to start.

When you create an account, or add a phone number to an existing account, we'll ask you to provide a number that receives texts or SMS messaging. Sometimes, it can take a few minutes for the text with your one-time code to arrive on your phone. Return to your verification screen and enter the code to continue.

Tickets are always based on availability and demand. They're not guaranteed. Can I skip the queue? No, the queue can't be skipped.

How do I know if I am eligible for Ticketmaster presale? ›

Join the fan club from the artist's official fan club site. As a club member, you'll get a unique presale code before the upcoming ticket presale starts. Some artists give fans the chance to buy tickets and a fan club membership together during their presales on Ticketmaster.com — so you won't need a presale code.

The queue acts as a virtual line so you can view the entire venue and pick the exact tickets you want to buy and uses advanced security measures to detect bots and monitor traffic. Tickets are always based on availability and demand. They're not guaranteed.

Things You Should Know

Register as a Verified Fan using your Ticketmaster account and await a confirmation email. A lottery process will determine which Verified Fans receive unique access codes, and which will be put on a waitlist.

Presales frequently require a codeword or password that may be distributed by Ticketmaster or Fan Clubs and promoters, usually via email. Often these codewords are exclusively distributed to members of clubs or certain other types of groups and cannot be offered to members of the public.

Before the sale

If we've sent you a confirmation email that you've been randomly selected, we'll then send you a text message with an access code 12 and 24 hours before the presale. The message will include timing details, a link to where you can purchase your tickets and your access code.

Register your email and phone number.

After signing in, you will be redirected to the Verified Fan page, where you will confirm your registration of both your email and your phone number. As part of the registration process, you will also identify which show(s) you are interested in attending.