How Do Credit Card Companies Make Money? - NerdWallet (2024)

Credit card companies make the bulk of their money from three things: interest, fees charged to cardholders, and transaction fees paid by businesses that accept credit cards.

Use credit cards wisely, and you can minimize the amount of money that credit card companies make off of you.

» MORE: 8 credit card fees and how to avoid them

How credit card companies work

The broad term “credit card companies” includes two kinds of enterprises: issuers and networks.

  • Issuers are banks and credit unions that issue credit cards, such as Chase, Citi, Synchrony or PenFed Credit Union. When you use a credit card, you’re borrowing money from the issuer. Retail credit cards that bear the name of a store, gas company or other merchant are typically issued by a bank under contract with that retailer. Hence these are often referred to as "co-branded" credit cards.

  • Networks are companies that process credit card transactions. The major networks in the U.S. are Visa, Mastercard, American Express and Discover. American Express and Discover are both networks and issuers.

» MORE: What makes Discover and American Express different from Visa and Mastercard?

When you use a credit card, money moves electronically through many hands, from the issuer, through the network, to the merchant’s bank. The network also makes sure that the transaction is attributed to the proper cardholder — you — so that your issuer can bill you.

» MORE: How to pick the best credit card for you in 4 easy steps

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How Do Credit Card Companies Make Money? - NerdWallet (1)

Where the money comes from

You are a key ingredient in a credit card company’s moneymaking recipe, as are the merchants where you use your cards.

Interest

The majority of revenue for mass-market credit card issuers comes from interest payments, according to the Consumer Financial Protection Bureau. However, interest is avoidable. Issuers typically charge interest only when you carry a balance from month to month. Pay your balance in full, and you’ll pay no interest.

» MORE: What is a good APR for a credit card?

Fees

Subprime issuers — those that specialize in people with bad credit — typically earn more money from fees than interest. Mass-market issuers charge plenty of fees, too, although many of them are avoidable. Major fees include:

  • Annual fees. Annual fees are typical on cards with high rewards rates, as well as cards for people with less-than-good credit.

  • Cash advance fees. Issuers charge these fees when customers use their credit card to get cash at an ATM. The fees range from 2% to 5% of the amount of cash taken out, often with a minimum dollar amount, such as $5.

  • Balance transfer fees. When you transfer debt from one credit card to another to get a lower interest rate, you’ll usually be charged a fee of 3% to 5% of the amount transferred. Some cards don’t charge these fees, or waive them for a certain period of time.

  • Late fees. Failing to pay the minimum amount by the due date will usually result in a late fee. Some cards waive the first late fee or don’t charge these fees at all. (Your credit scores, however, can still suffer if you pay late.)

» MORE: It is worth paying an annual fee for a credit card?

Interchange

Every time you use a credit card, the merchant pays a processing fee equal to a percentage of the transaction. The portion of that fee sent to the issuer via the payment network is called “interchange,” and is usually about 1% to 3% of the transaction. These fees are set by payment networks and vary based on the volume and value of transactions.

🤓Nerdy Tip

Interchange fees are at the heart of a heated debate in Congress at the moment. The Credit Card Competition Act aims to introduce more competition among credit card payment networks, which proponents argue will help lower the interchange fees that merchants pay. Opponents of the legislation, however, say that doing so could threaten funding for credit card rewards programs.

Savvy customers cut their costs

Without cardholders like you, credit card companies don’t make money — but you can limit the amount they make from you. Avoid extra costs by:

  • Paying your balance in full every month to avoid interest charges.

  • Setting up electronic alerts that notify you when payments are due, so you avoid late fees.

  • Setting aside money in an emergency fund to avoid costly options like cash advances.

  • Choosing a credit card without balance transfer fees.

  • Paying an annual fee only if the rewards you’ll get from the card will exceed the cost. Remember that rewards and sign-up bonuses can put money in your pocket, but card fees and interest can eat right through it.

» MORE: Pay off your debt: Tools and tricks

What's next?

» Want to limit how much money credit card companies make off you? See how to avoid these common fees.

How Do Credit Card Companies Make Money? - NerdWallet (2024)

FAQs

How do credit card companies primarily make money? ›

Credit card companies generate most of their income through interest charges, cardholder fees and transaction fees paid by businesses that accept credit cards. Even if you don't pay fees or interest, using your credit card generates income for your issuer thanks to interchange — or swipe — fees.

How do credit card companies make money on 0% interest? ›

Credit card companies make money not only from interest but also from merchant swipe fees, called interchange when purchases are made. Consumers who opt for a 0% transfer should understand that the interest-free period is only for a limited time.

How does NerdWallet make its money? ›

Their business model is based on affiliate commissions. Financial companies, such as credit card companies or banks offering personal loans, pay NerdWallet for every sign up that is generated by NerdWallets platforms. NerdWallet functions primarily in the North American and UK markets.

How much do credit card companies make off each transaction? ›

Credit card companies typically charge merchants a fee for each transaction processed. This fee is a percentage of the transaction amount, often ranging from about 1.5% to 3.5%.

Who is the biggest money maker for credit card companies? ›

Credit card companies make money by collecting fees. Out of the various fees, interest charges are the primary source of revenue.

Where do banks make most of their money on credit cards? ›

The majority of revenue for mass-market credit card issuers comes from interest payments, according to the Consumer Financial Protection Bureau.

How do credit card companies make money if people don t pay? ›

For most issuers, the bulk of their profit comes from interest fees. These are fees charged by the issuer when you carry a balance on your card past your due date. Basically, when you make a purchase with your card, the issuer pays the merchant. Until you pay off your balance, the issuer is out that money.

Do credit card companies like when you pay in full? ›

While the term “deadbeat” generally carries a negative connotation, when it comes to the credit card industry, you should consider it a compliment. Card issuers refer to customers as deadbeats if they pay off their balance in full each month, avoiding interest charges and fees on their accounts.

How do credit card companies make money if you pay on time? ›

Every time you use your credit card to buy something, the credit card issuer makes money from interchange fees. Interchange fees are the fees credit card issuers charge merchants to process the payment, usually about 2 percent of the transaction amount.

What's better than NerdWallet? ›

NerdWallet's alternatives and competitors. See how NerdWallet compares to similar products. NerdWallet's top competitors include SmartAsset, Pawlicy Advisor, and Frank. SmartAsset is a financial decision-making platform operating in the personal finance and investment advisory sectors.

Is there a fee to use NerdWallet? ›

Becoming a registered user of NerdWallet is free and gives you a dashboard displaying your finances. You can get a TransUnion credit score and link financial accounts to track cash flow and net worth. There's also a free app you can download for easy access anytime.

Who is behind NerdWallet? ›

Tim Chen is the founder and CEO of NerdWallet. A former hedge fund equity analyst specializing in payment processing companies, credit card networks, and technology companies, Tim also worked as an equity research analyst at Credit Suisse First Boston. He is a graduate of Stanford University with a degree in economics.

How much do credit card salesmen make? ›

Credit Card Sales Executive Salary
Annual SalaryMonthly Pay
Top Earners$125,000$10,416
75th Percentile$98,000$8,166
Average$82,500$6,875
25th Percentile$57,000$4,750

What is the main source of revenue for credit card companies? ›

The best credit cards offer cash rewards or travel rewards, sign-up bonuses, 0% APR offers, and no annual fees. But credit card companies still make money off cardholders, even with all those perks. The main sources of revenue for credit card companies are interest income and interchange income.

How much do credit card companies make from swipe fees? ›

In short, swipe fees, also known as interchange fees, are the 2%–3% that credit card companies charge retailers every time a customer swipes their credit card to make a purchase.

What are at least two ways credit card companies make money in Ramsey? ›

Credit card companies make money from interest, annual fees, and other charges like late payment fees.

What percentage do credit card companies take? ›

The merchant services provider, or payment processor, will charge a fee to facilitate the credit card transaction. Processing fees can range from 1.5% to 3.5% typically, but in some cases can be as high at 6% per sale.

How does Amex make money? ›

Key Takeaways. American Express earns most of its money through discount revenue, primarily represented by earnings on transactions that take place with partner merchants. The company also generates revenue from cardholders through annual membership fees, interest on outstanding balances, conversion fees, and more.

How much money do credit card processing companies make? ›

On average, credit card processors make between 0.5% and 5% of the total transaction amount in fees. However, this percentage can vary depending on factors such as the type of card used (credit or debit), the volume of transactions processed, and the pricing model used by the credit card processor.

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