How could i troubleshoot sharepoint / one drive acting very slow? - Microsoft Q&A (2024)

Hi @-MD 2023- ,

Thank you for posting in this community.

I would like to confirm with you first that your problem is that OneDrive is slow to sync files. Please correct me if I am wrong.

Since we can't reproduce your situation, we need to narrow down the problem and try some things:

1.Check internet connection and speed. Sometimes, the problem may be with your internet connection instead of the OneDrive app. The first thing you should do is check your internet connection. If there is nothing wrong with your internet connection, you can check the internet speed.

2.Make sure that your speed isn’t limited. There is a feature in OneDrive that allows you to limit sync speed. If you find your OneDrive syncing is slow, you can try removing the speed limit, the sync slow issue may be resolved.

  • Right-click the OneDrive icon in the taskbar.
  • Select settings from the menu.
  • Go to the Network tab.
  • Set the upload rate to unlimited.
  • Click OK to save the changes.

3.Restart OneDrive application.

  • Press Win + R key and type taskmgr in the search box.
  • Hit the Enter key from the keyboard to open the Task Manager Window.
  • Locate the Microsoft OneDrive process and right-click on it.
  • Select the End Task option from the context menu.
  • Open the OneDrive desktop app from the Windows menu, and OneDrive will start syncing all files again.

4.Unlink and Reconnection your OneDrive Account.

  • Open the Microsoft OneDrive Application and go to the Settings option.
  • Navigate to the Account tab. You can see the Unlink this PC option here. Click on that option.

5.Reset OneDrive application.

  • Press the Win + R keys on the keyboard and open the Run dialog box.
  • Copy the following command and paste it into the search box: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
  • Hit the Enter key.

6.Perhaps you are too slow to synchronize files on SharePoint. Try to create a new library and upload/create a few files in it, sync it to a new location via OneDrive to see if it is still slow. If it isn't slow this time, this situation may be caused by the large number of files in the library/local directory.

Reference: Maximize upload and download speed.

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How could i troubleshoot sharepoint / one drive acting very slow? - Microsoft Q&A (2024)

FAQs

How could i troubleshoot sharepoint / one drive acting very slow? - Microsoft Q&A? ›

Network Bandwidth: OneDrive relies on an internet connection for syncing operations. If the network bandwidth is limited or unstable, the syncing process can consume significant bandwidth, leading to a slowdown in other internet-dependent activities and affecting overall computer performance.

Why is OneDrive running so slow? ›

Network Bandwidth: OneDrive relies on an internet connection for syncing operations. If the network bandwidth is limited or unstable, the syncing process can consume significant bandwidth, leading to a slowdown in other internet-dependent activities and affecting overall computer performance.

What causes SharePoint to slow down? ›

Data clutter, custom codes, system bottlenecks, and missing server-side dependencies are just a few reasons that systems can slow down to a tortoise's pace. Datavail can help your company avoid SharePoint bottlenecks. Your employees and teams will work best when your technology is operating at peak performance.

What is the first step to troubleshoot OneDrive sync issues? ›

Here are some common fixes that might help you troubleshoot syncing issues with your OneDrive.
  1. Re-establish the sync. ...
  2. View online. ...
  3. Check and install windows updates. ...
  4. Unlink OneDrive and run the OneDrive set-up again. ...
  5. Move file/s out of the sync folder. ...
  6. Turn-Off Office Upload. ...
  7. Make sure you have enough space.

Why is SharePoint syncing so slow? ›

Check you're not syncing too many files

If SharePoint sync seems to be stuck for a long time or the status shows "Processing 0KB of xMB" it could be because you have a lot of files in your SharePoint or a lot of new files to be uploaded. If you have more than 100,000 files, sync can take a long time.

How do I speed up my OneDrive? ›

Tips to Solve OneDrive Upload Slow
  1. Check Internet Connection.
  2. Optimize File Size.
  3. Choose the Right Time.
  4. Utilize OneDrive Settings.
  5. Utilize OneDrive Desktop App.
  6. Upgrade Your OneDrive Plan.
  7. Use Third-Party Tools.
  8. Why is my OneDrive upload speed so slow?
Mar 18, 2024

How do I clear my OneDrive cache? ›

To reset OneDrive on Android

Select Applications. Tap Manage Applications. Find and tap OneDrive. Tap Force Stop and then tap Clear data and Clear cache.

What is a common OneDrive issue? ›

Storage limits

If your organization deals with large file sizes or has lots of duplicate files, it's possible to run out of space – or encounter performance issues. Sometimes it's not the OneDrive storage that's the issue, but rather the device storage that is too small or incompatible.

How do I repair Microsoft OneDrive? ›

Run Repair on your libraries
  1. In the taskbar notification area, right-click or press and hold the OneDrive menu icon. , and then click Repair.
  2. In the dialog box, click Repair. Repair reports your progress until all sync connections are reset.
  3. Click Finish.

How do I resolve conflict in OneDrive? ›

To resolve the conflict, right-click or press and hold the OneDrive for Business icon, and then choose Resolve. You will see the options available for your conflict. If a conflict occurred with an Office file type, you should see the following options: Open to Resolve opens the file in a coauthor view.

How to speed up SharePoint? ›

  1. Optimize Your Images. ...
  2. Use Content Search Web Part Instead of Content Query Web Part. ...
  3. How to Add a Content Search Web Part to a SharePoint Page. ...
  4. Prioritize Using Content Delivery Networks. ...
  5. Minimize the Use of Web Parts. ...
  6. Use Page Diagnostic Tool. ...
  7. Conclusion.

How to fix SharePoint sync issues? ›

OneDrive Not Syncing with SharePoint: 7 Common Solutions
  1. Way 1. Check the Access of Your SharePoint Site. ...
  2. Way 2. Update OneDrive App to the Latest Version. ...
  3. Way 3. Resync OneDrive with SharePoint. ...
  4. Way 4. Reset the OneDrive Desktop App. ...
  5. Way 5. ...
  6. Way 7. ...
  7. Fix OneDrive Not Syncing with SharePoint by Using Cloud Sync.

What is the difference between SharePoint and OneDrive? ›

OneDrive is used for personal storage: work-related files that you create and work on yourself and sometimes share with others. SharePoint is used for shared storage: work-related files that are meant to be collaborated on, or viewed, by your group upon the file's creation.

How do I free up space on OneDrive fast? ›

One of the fastest ways to free up OneDrive space is to remove large files you don't need. Find these files by opening your OneDrive folder and sorting by size. Oust some old files. If you want to see which files you use least, sort your OneDrive folder by Date modified in ascending order.

How can I improve OneDrive? ›

Control the amount of space OneDrive files take on your computer and conserves bandwidth during sync processes. And select which folders sync per device. Enable Files On-Demand (FoD) to save storage space across your devices and improve visibility to all files.

Why is OneDrive downloading from my browser so slow? ›

  1. Try using a different internet environment or connection. ...
  2. Make sure your antivirus software, VPN or firewall is not blocking or slowing down OneDrive. ...
  3. Try using a different browser or an incognito window to access OneDrive and download the folder.
Dec 25, 2023

Is OneDrive slow today? ›

No, OneDrive is not having an outage right now.

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