How can I stop my bank account being charged for a canceled service? (2024)

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You should contact the merchant in writing and tell them to cancel both the service and the charges to your account. You could consider including in the letter information on how you previously requested to cancel the service or provide a copy of any prior cancellation notice. It's a good idea to keep a copy of the letters you send to the merchant for your records.

You also could contact your bank and tell the bank that you are revoking any authorization for these merchant charges. However, you should still contact the merchant to cancel the service. Consider including information to help the bank identify the charges, such as the name of the merchant, your account number with the merchant, and the amount(s) and date(s) of the charges.

Another possible step to consider is to ask your bank to place a stop payment on a pre-authorized transaction. To stop payment, you need to notify your bank at least three business days before the transaction is scheduled to be made and your bank may charge a fee. The notice to stop the transaction may be made orally or in writing. A bank can require written confirmation of an oral stop payment request. If that written confirmation is not received within 14 days of the oral notice, the oral stop payment order ceases to be effective.

Last Reviewed:April 2021

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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How can I stop my bank account being charged for a canceled service? (2024)

FAQs

How can I stop my bank account being charged for a canceled service? ›

To stop payment, you need to notify your bank at least three business days before the transaction is scheduled to be made and your bank may charge a fee. The notice to stop the transaction may be made orally or in writing. A bank can require written confirmation of an oral stop payment request.

Can I stop a company from charging my bank account? ›

Call the company and tell them you are taking away your permission for the company to take automatic payments out of your bank account. The company's customer service should be able to help you, and there might be an online form you can use. Then, follow up by writing a letter or an e-mail.

Can you block a subscription payment from your bank account? ›

Issue a stop payment order

If you want to stop all future payments, your bank may ask for your request in writing. If this is the case, make sure to check with your bank on timing. Generally banks request a letter within about two weeks from your initial request.

How do I stop recurring charges on my bank account? ›

Most banks allow you to sign in to your account online or through your bank's mobile app to request a stop payment. Find a tab that may say "Bill Pay" or "Pay My Bills." Here you'll be able to edit or cancel any scheduled payments you have. Select the payment you want to modify and apply the changes.

Can I call my bank to stop a charge? ›

You can contact your bank and place a stop payment order on the recurring transaction. Generally, a stop payment order is only good for six months. To stop payment, you will need to notify your bank at least three business days before the next payment is scheduled to be made. Notice may be made orally or in writing.

Can I tell my bank to block a charge? ›

To stop payment, you need to notify your bank at least three business days before the transaction is scheduled to be made and your bank may charge a fee. The notice to stop the transaction may be made orally or in writing. A bank can require written confirmation of an oral stop payment request.

Is there a way to block a company from charging your card? ›

Can I block a company from charging my card? Yes, you can block a company from charging your credit card. You do this by contacting your bank and either revoking authorization for the payment or requesting a stop payment order.

How do I remove a subscription from my bank account? ›

One solution is to send letters revoking your authorization to the subscription company and your bank. Some banks offer ready-made online forms to help you do so. Another way is to give your bank a stop payment order in person, over the phone, or in writing.

Can you block someone from debiting your account? ›

notify the bank that the merchant no longer has authority to debit your account. Provide the bank with documentation of the written notice.

How do you block a company from taking money from your account? ›

To withdraw consent, simply tell whoever issued your card (the bank, building society or credit card company) that you don't want the payment to be made. You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first.

How do I stop unauthorized recurring charges? ›

While it can vary among issuers, you may be able to block an automatic recurring charge by contacting your bank and revoking authorization for the payment or requesting to stop a payment order. This is generally only successful if the payment has not yet been processed.

How do I stop my account from being charged off? ›

If the charge-off is legitimate, the best solution is to work out a payment arrangement with the original lender or collections agency. Once you've made a payment, the status of your account will be changed.

How do I block a subscription payment? ›

You can contact your bank or credit card company. Talk to a customer service executive and ask them to cancel opt-in recurring automatic debit payments made through a debit card. Further, the bank will process the request and stop scheduled payments from legitimate companies.

How do I stop a merchant from charging my bank account? ›

If you decide you want to stop automatic debit payments from your account: Call and write the company. Tell the company that you are taking away your permission for the company to take automatic payments out of your bank account. This is called “revoking authorization.” Click here for a sample letter .

Can I tell my bank to stop a pending transaction? ›

Can I tell my bank to stop a pending transaction? You can tell your bank to stop a pending transaction if you have a legitimate reason to do so, such as if the merchant ignores or denies your request or you suspect fraudulent activity.

Can I block a company from taking money from my bank account? ›

A stop payment order gives your bank or credit union permission to block a company or vendor from taking money from your account. This process could be done over the phone, in an email, or in person. Some banks may charge a fee for this service.

How do I block a company from taking payments? ›

To withdraw consent, simply tell whoever issued your card (the bank, building society or credit card company) that you don't want the payment to be made. You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first.

How do you get a company to stop charging you? ›

Go Directly to Your Bank

According to the Consumer Financial Protection Bureau, you should start this process by sending a letter to your bank and subscription company that revokes your payments. Alternatively, you can give your bank a stop payment order. This can be done in writing, over the phone, or in person.

Can a company take money out of your bank account without permission? ›

Both state and federal laws prohibit unauthorized withdrawals from being taken from your bank account or charges made to your credit card without your express consent having first been obtained for that to occur. Some laws require this consent to have first been obtained expressly in writing.

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