Hotel vs. Airbnb: What Do Travelers Prefer? (2024)

When you travel, you need a place to stay. The two most common options are hotels and home rentals, and Airbnb is the top home rental platform by far. If you're interested in knowing what type of accommodations are most popular, we have the answer, courtesy of The State of Travel 2024 by Going. We'll also go over how you can choose the best option for your next trip.

Travelers prefer hotels, but home rentals are also popular

Going reports that 83% of travelers prefer hotels, compared to 64% who prefer apartment and home rentals. (Respondents were allowed to select more than one option, which is why the percentages add up to more than 100%.) Here's the full list of options and how many travelers chose each one.

  • Hotel: 83%
  • Apartment and home rental: 64%
  • Resort: 24%
  • Campervan/camping: 11%
  • Hostel: 9%
  • Couchsurfing: 5%

Hotels vs. home rentals: Pros and cons

Hotels and home rentals each have their benefits. To be clear, every hotel is different, and every home rental is even more different. But in general, here's where each option shines.

Hotels: Consistent quality, more amenities, and better locations

The biggest advantage hotels have is quality. Hotels have quality control, and major hotel brands are expected to provide a certain level of service. If you have a problem during a stay, there's staff at the front desk 24/7 to help resolve it.

With home rentals, quality is hit or miss. You need to carefully look at pictures and read reviews before you book. If you have a problem, you may need to call the booking platform or the host, and it often takes more time to get issues resolved.

Hotels also tend to have lots of amenities that home rentals usually don't, especially if you stay in four- and five-star hotels. These can include:

  • Restaurants
  • Spas and swimming pools
  • Concierges to help with planning and booking activities

It's also worth mentioning that hotels are often better located, especially in popular destinations. For example, in cities known for their beaches, hotels usually have the prime locations right on the beach. If you book a home rental, you may be several blocks away.

The main drawback with hotels is that they tend to be more expensive than home rentals. This is especially true if you have a family or large group and need multiple rooms. But hotels also have loyalty programs and hotel credit cards. You can use these to earn points that you redeem for free stays.

Home rentals: More affordable and spacious

Prices on home rentals have gone up quite a bit over the years. However, if you're looking for budget-friendly options, you'll probably still have more luck on home rental platforms. For example, you can find lots of smaller homes and room rentals on Airbnb, which tend to be cheaper than hotels.

This is especially true if you need a larger space for multiple people. If you have a family of four or a group of five friends, a hotel room probably won't cut it. You'd either need to book multiple rooms or a suite, both of which are expensive. In that situation, you'd most likely save by booking a home rental.

Another reason home rentals can be easier on your personal finances is that you have access to a kitchen. If you want to prepare some meals yourself so you're not going out to expensive restaurants all the time, you can do that. You can't do that in most hotel rooms.

Some travelers also prefer home rentals for the atmosphere. It feels like being at home, which a hotel definitely doesn't. This can be nice on longer trips. If you're staying a week or longer, that could be a lot of time to spend in a hotel.

Choosing between a hotel and a vacation rental

The right place to stay will depend on your travel preferences, budget, and the type of trip you're taking. Here's when it makes sense to go with a hotel:

  • You're looking for a high-quality place to stay, or you're going on a luxury vacation.
  • You want to have on-site amenities, such as a restaurant and concierge.
  • You have a travel credit card with your favorite hotel chain or you're a member of a hotel loyalty program.
  • You don't mind spending more to ensure you have a great time on your vacation.

Here's when you're normally better off with a home rental:

  • You have a large group and need plenty of space.
  • You're traveling on a tight budget.
  • You're staying at a destination for a week or longer and don't want to feel cooped up in a hotel room.
  • You don't mind taking the time to compare home rentals and read plenty of reviews.

Both options can make for a fun vacation. It's just a matter of choosing the one that best fits you and your upcoming trip.

Hotel vs. Airbnb: What Do Travelers Prefer? (2024)

FAQs

Do people prefer Airbnbs or hotels? ›

According to a 2022 survey, over 60% of Americans would rather book a stay at a hotel instead of a home rental like Airbnb. Although Airbnb can be a cheaper option, many people prefer the amenities and consistency of a hotel stay.In this guide, we'll share Airbnb vs.

How do consumers choose between hotels and Airbnb? ›

Half of guests pick hotels over other lodging options due to location, compared to 44% of short-term rental users doing so for that reason. Meanwhile, 31% of travelers choose hotels based on cleanliness, compared to 26% of consumers who choose Airbnb or Vrbo for that factor.

Why do travellers choose Airbnb? ›

Authentic Local Experience:

One of the primary reasons travelers are choosing Airbnb rentals is the opportunity to immerse themselves in the local culture. Unlike hotels, which often offer a standardized experience, Airbnb properties are unique and reflective of the local environment.

What do travelers want in an Airbnb? ›

Providing essential amenities for guests
  • Toilet paper.
  • Soap (for hands and body)
  • One towel per guest.
  • One pillow per guest.
  • Linens for each guest bed.

Do Millennials prefer hotels or Airbnb? ›

The reason why travelers choose Airbnb over hotels and rental properties is that Airbnb's typically closer to where they need to be. Approximately 30% of Millennials will likely choose Airbnb over other housing options because of this convenience factor alone.

What are the disadvantages of Airbnb over hotels? ›

CONS OF AIRBNB
  • You may not have access to the same amenities as you would at a hotel, such as a pool or fitness center.
  • You may have to cook your own meals which will save you money but it will be time-consuming.
  • You may have to clean the place before you leave.
May 12, 2023

What is the advantage of hotel over Airbnb? ›

Airbnb offers everything from snug urban lofts to rustic countryside cottages. Hotels offer a more standardized experience, complete with crisp linens and friendly front desk staff. Value-for-money factors heavily into booking decisions for hotel and rental guests alike, but atmosphere and location reign supreme.

Does Gen Z use Airbnb? ›

The out and proud lesbian and mother of five knows first-hand what the next generations seek in travel experiences. When Airbnb recently analyzed its data and discovered a staggering 300 percent increase in bookings by Gen Z travelers in the last five years, there was one Airbnb executive who was not surprised.

Is a hotel safer than Airbnb? ›

The conventional hotel has a range of security features not commonly found in the average Airbnb rental. This includes continuous monitoring by security personnel, the presence of surveillance cameras and the availability of secure in-room lock boxes to protect your valuables.

What type of people use Airbnb? ›

150 million people use Airbnb to book vacation stays or experiences. Over 1 billion guests have stayed at Airbnbs. Airbnb has listings in over 220 countries and regions. Roughly 60% of Airbnb's user base are millennials.

Are hotels losing business to Airbnb? ›

In a study by HVS Consulting & Valuation commissioned by the Hotel Association, the financial impact of Airbnb on the hotel industry, specifically in New York City, was analyzed. The report highlights that approximately $450 million annually is lost in hotel direct revenue.

Is Airbnb cheaper than hotels? ›

Is Airbnb Cheaper Than Hotels? Depending on the type of Airbnb apartment and the hotel, Airbnb can be cheaper than hotels but can also be more expensive. In general, Airbnb is cheaper than hotels because Airbnb does not have to pay for the overhead costs of a hotel or the general management of such a large operation.

What do Airbnb guests want most? ›

Here's what many guests will see as non-negotiables when looking for a vacation home.
  • Washer and dryer.
  • Parking.
  • Air conditioning or heating.
  • Kitchen. Even better, one stocked with all these kitchen essentials.
  • Reliable high-speed WiFi. ...
  • Contactless check-in.

What makes Airbnb guests happy? ›

Thoughtful Amenities:

Consider what little touches can make your guests' stay more enjoyable. Provide amenities like quality toiletries, fresh towels, and a well-stocked kitchen. Think about the needs and comforts of your guests.

What makes an Airbnb stand out? ›

Use high-quality photos that showcase your property's unique features and write a compelling description that highlights its best attributes. Other helpful ways of making your Airbnb stand out are: Offering desirable amenities like Wi-Fi, air conditioning, and well-equipped kitchens can attract more guests.

Why rent Airbnb instead of hotel? ›

Depending on the type of Airbnb apartment and the hotel, Airbnb can be cheaper than hotels but can also be more expensive. In general, Airbnb is cheaper than hotels because Airbnb does not have to pay for the overhead costs of a hotel or the general management of such a large operation.

Why is Airbnb not as popular? ›

I have a few theories: traveling is normalizing post-pandemic and people are going back to hotels, too many short term rentals on the market, airbnb is too expensive. Meanwhile, the costs to run the airbnb keeps going up.

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