Homeowners Insurance Claim Statistics and Facts | Bankrate (2024)

If you own a home, it’s important to consider investing in homeowners insurance. A comprehensive home insurance policy provides valuable protection for your finances if your home and personal belongings are damaged or destroyed due to a covered loss like a fire, home break-in or severe storm. As of 2023, data show that 88 percent of homeowners have an active homeowners insurance policy.

While home insurance is not legally required (unlike auto insurance), many mortgage lenders require customers to obtain coverage. The cost of home insurance is dependent on a variety of personal factors like your location, the cost to rebuild your home and your claims history. Getting quotes from multiple home insurance providers can help you find the cheapest policy for your situation.

The latest statistics on homeowners insurance claims

Homeowners insurance claim statistics tell a compelling story about the importance of home insurance in the United States. Data also highlight the many factors that influence the type and frequency of claims in different parts of the country.

Recent home insurance claims statistics:

  • According to a study, 5.3% of all insured homes had a claim in 2021. (Insurance Information Institute [Triple-I])
  • Only about 47% of homeowners said they prepared an inventory of their personal belongings to help document losses, according to a 2023 report. (Triple-I)
  • Bankrate’s 2023 Extreme Weather Survey indicated that 57% of U.S. adults have incurred costs from extreme weather over the past decade, with a pronounced impact in the Southern U.S., where 63% of residents reported such expenses. (Bankrate)
  • Between 2017 and 2021, the average property damage claim payout was $15,091. Fire and lightning claims had the highest average payout, which was $83,519. (Triple-I)
  • 57% of Americans believe that the climate, extreme weather and the environment will negatively affect their finances in the next 10 years, according to Bankrate’s 2023 Extreme Weather Survey. (Bankrate)
  • While liability insurance claims are rare (making up just 2.3% of all homeowners insurance claims), they often have higher payouts than property damage claims. Between 2017 and 2021, the average liability insurance claim payout was $25,323. (Triple-I)

What are the most common causes of homeowners insurance claims?

Property damage claims are the most common type of home insurance loss. In 2021 (the most recent data available), wind and hail claims were the most common, followed by fire and lightning claims. Theft is consistently the least common type of property damage claim. However, the main causes of property loss have fluctuated over the last several years. In the table below, you can see the percentage of various property claims between 2017 and 2021.

Cause of property loss201720182019 20202021
Wind and hail48.0%39.5%38.3%47.8%39.4%
Fire and lightning26.2%26.0%21.5%21.9%24.8%
Water damage and freezing18.0%24.5%29.0%19.9%23.5%
Theft1.0%1.0%1.0%0.6%0.7%
All other property damage4.6%6.5%7.1%7.4%9.4%

Source: Triple-I

Home insurance statistics state by state

The average cost of home insurance in the U.S. is $2,151 per year for $300,000 in dwelling coverage, but the rate you pay could be higher or lower based on your location and other factors.

For example, homeowners in Southern states generally pay higher rates due to the increased risk of severe weather. On the other hand, homeowners who live on the West Coast often pay lower rates because weather-related property damage claims are less likely. In the table below, you can see the average home insurance cost in all 50 states and Washington, D.C., based on information Bankrate analyzed from Quadrant Information Services.

  • StateAverage annual premium for $300,000 in dwelling coverage
    Alabama$2,969
    Alaska$1,189
    Arizona$2,070
    Arkansas$3,019
    California$1,403
    Colorado$2,988
    Connecticut$1,657
    Delaware$1,026
    Florida$5,770
    Georgia$2,057
    Hawaii$1,146
    Idaho$1,201
    Illinois$2,079
    Indiana$1,647
    Iowa$1,881
    Kansas$3,914
    Kentucky$2,603
    Louisiana$5,710
    Maine$1,154
    Maryland$1,599
    Massachusetts$1,606
    Michigan$1,796
    Minnesota$2,527
    Mississippi$4,289
    Missouri$2,099
    Montana$2,311
    Nebraska$5,121
    Nevada$1,257
    New Hampshire$941
    New Jersey$1,102
    New Mexico$2,405
    New York$1,710
    North Carolina$2,535
    North Dakota$2,475
    Ohio$1,460
    Oklahoma$4,675
    Oregon$1,050
    Pennsylvania$1,144
    Rhode Island$1,983
    South Carolina$2,320
    South Dakota$2,529
    Tennessee$2,395
    Texas$4,039
    Utah$1,117
    Vermont$799
    Virginia$1,391
    Washington$1,316
    Washington, D.C.$1,327
    West Virginia$1,328
    Wisconsin$1,145
    Wyoming$1,352

Most expensive states for home insurance

Not surprisingly, homeowners located in parts of the country that experience strong tropical storms, hurricanes and tornadoes commonly face some of the highest property insurance premiums. Based on homeowner insurance statistics, homeowners in Florida pay the highest rates for insurance in the country. In the table below, you can see the most expensive states for home insurance and the average annual premium.

StateAverage annual premium for $300,000 in dwelling coverage
Florida$5,770
Louisiana$5,710
Nebraska$5,121
Oklahoma$4,675
Mississippi$4,289

Least expensive states for home insurance

As one might expect, states that do not experience a high number of damaging weather events typically see more affordable home insurance. Many states have average rates below the national average premium, which is $2,151 per year. The table below highlights the cheapest states for home insurance and the average annual rate.

StateAverage annual premium for $300,000 in dwelling coverage
Vermont$799
New Hampshire$941
Delaware$1,026
Oregon$1,050
New Jersey$1,102

Note that none of these five states have historically experienced catastrophic weather events on a regular basis. However, there are many factors that impact home insurance premiums and conditions that can affect whether a rate will be higher or lower than the national average, even within the same state.

Similarly, premiums can vary significantly by ZIP code depending on crime patterns. Not only will your home insurance rates likely increase following a burglary to your own dwelling, but you may also pay higher rates if other homeowners in your neighborhood experience higher than normal rates of property crime.

Home insurance industry trends

The home insurance industry continues to evolve significantly under the pressure of economic fluctuations and escalating climate-related risks. Among the most impactful factors are the challenges faced in states like Florida and California, where the risk of natural disasters has led to substantial changes in the insurance landscape.

In Florida, a combination of high litigation costs and an increased frequency of severe storms has compelled many insurance companies to withdraw from the state. Heavily impacted by lawsuits, insurance companies like United Insurance Holdings Corp. (UPC), Southern Fidelity and Weston Property & Casualty have pulled out or gone into liquidation. These departures have left homeowners scrambling for coverage amid skyrocketing premiums​.

In California, similar challenges are emerging, largely due to the state’s severe wildfire risk. In recent years, heightened wildfire activity and rising construction costs have pushed major insurers like State Farm, Allstate and Farmers to limit new homeowner policies. The situation is exacerbated by Proposition 103, which restricts how much insurers can raise rates, further complicating their ability to adjust to increasing risks.

Despite the retreat of some insurers from high-risk states, new companies have stepped in to fill the void. In Florida, recent approvals for six new companies to take on policies from the state-run Citizens Insurance indicate a dynamic shift, suggesting that while the market faces difficulties, it also offers opportunities for new entrants​​. Meanwhile, in California, adjustments are being considered to allow insurers to use modern wildfire risk models to set rates, which could entice insurers to return or expand their offerings in the state.

The challenges in the home insurance markets of California and Florida are indicative of broader trends that could reshape the national landscape of property insurance. As major insurers recalibrate their strategies to manage risks associated with climate change and regulatory environments, other states could experience similar shifts. This could lead to an increase in market volatility, with potential spikes in premiums and shifts in policy availability across the U.S.

Additionally, the responses from state governments and insurers in California and Florida could serve as models for other regions facing similar issues, possibly leading to significant changes in national insurance regulation and market practices. As these states navigate their unique challenges, their experiences may well set precedents for how insurers and policymakers nationwide approach the growing risks associated with natural disasters and economic shifts in the home insurance sector.

Average homeowners insurance cost by company

Although home insurance premiums are largely based on personal factors, rates will also depend on your home insurance company. Average rate data show that some home insurance providers have lower rates than other insurers. This is why it’s important to get quotes from multiple companies before choosing a provider. Below, you can see the average cost of home insurance from some of the biggest and most reputable carriers in the industry.

Insurance companyAvg. annual premium
State Farm$1,774
Allstate$2,326
USAA$1,442
Farmers$2,525
Travelers$2,092
American Family$1,662
Nationwide$1,813
Chubb$3,578
Erie Insurance$1,633
Auto-Owners$1,410

Of course, the actual premiums for any home insurance policy can vary significantly from these averages based on myriad factors. On the plus side, various discounts may be available depending on individual circ*mstances and the company you choose.

Frequently asked questions

    • The length of time it takes for a home insurance claim to be paid can vary significantly depending on several factors, including the complexity of the claim, the amount of damage and the specific requirements of the insurance policy. Generally, insurers in many states are required to pay out claims within a “reasonable” time frame, which can be anywhere from a few days to several weeks. However, more complex or costly claims can take longer to process, sometimes extending to months.

      For instance, some states like Minnesota and Texas have specific regulations that require insurance companies to pay out accepted claims within five days, while other states like Florida allow up to 60 days. However, in states without specific timelines, insurance companies are expected to handle claims in a reasonable period, often defined by state law as 30 to 45 days to acknowledge a claim and up to 40 days to approve or deny it after receipt of proof of loss​.

    • According to statistics from the Triple-I, about 5.3 percent of homeowners filed an insurance claim in 2021. This rate indicates that while the majority of homeowners may not need to file a claim in any given year, a significant number still do, reflecting the various risks and unforeseen events that homeowners can face, such as property damage from weather, theft or other accidents.

    • Based on homeowners’ incurred losses by state data provided by the Insurance Information Institute, California typically sees the highest amount of home insurance claims in terms of monetary losses, totaling almost $16 million. This figure suggests that California might experience a higher frequency or severity of events that lead to insurance claims, possibly due to its susceptibility to wildfires, earthquakes and other natural disasters.

    • The percentage of home insurance claims that are denied can vary widely depending on several factors including the type of claim, the insurance provider and specific policy details. Generally, some claims might be denied due to reasons like non-payment of premiums, filing a claim for something not covered by the policy or discrepancies in the claim details. It’s important for homeowners to thoroughly understand their insurance policy and ensure all information is accurate when filing a claim. This can help reduce the likelihood of a claim being denied. If a claim is denied, homeowners typically have the right to ask for a detailed explanation and may have the option to appeal the decision.

Methodology

Bankrate utilizes Quadrant Information Services to analyze April 2024 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates are based on married male and female homeowners with a clean claim history, good credit and the following coverage limits:

  • Coverage A, Dwelling: $300,000
  • Coverage B, Other Structures: $30,000
  • Coverage C, Personal Property: $150,000
  • Coverage D, Loss of Use: $60,000
  • Coverage E, Liability: $500,000
  • Coverage F, Medical Payments: $1,000

The homeowners also have a $1,000 deductible, a $500 hail deductible and a 2 percent hurricane deductible (or the next closest deductible amounts that are available) where separate deductibles apply.

These are sample rates and should be used for comparative purposes only. Your quotes will differ.

Homeowners Insurance Claim Statistics and Facts | Bankrate (2024)

FAQs

Homeowners Insurance Claim Statistics and Facts | Bankrate? ›

The latest statistics on homeowners insurance claims

What are the statistics on homeowners insurance claims? ›

Property Damage Claim Statistics
Type Of Property DamagePercentage Of ClaimsAverage Claim Payout
Fire and lightning24.8%$83,519
Water damage and freezing23.5%$12,514
Theft0.7%$4,646
Etc.9.4%$7,460
1 more row
Dec 22, 2023

What is the number one cause of loss in homeowners claims? ›

Water. Water damage comprises 56.90% of California's homeowners insurance claims, making it the most common type of covered loss in the state.

What is the 80 20 rule for home insurance? ›

This rule suggests you should insure your home for at least 80% of its total replacement cost to avoid penalties for being underinsured.

How to negotiate a homeowners insurance claim? ›

When negotiating with the adjuster, be prepared to advocate for yourself. Be polite and professional, but don't be afraid to push back if you think the settlement offer is too low. Provide evidence to support your position, and be willing to compromise to reach a mutually acceptable agreement.

Which type of homeowners claim is usually the most expensive type of claim? ›

Damage from fire and lightning is widespread across the U.S. and accounts for the costliest homeowner loss claims by a long shot: From 2014–2018, the average claim for damage done by fire and lightning was $79,785.

How to scare a home insurance adjuster? ›

Insurance adjusters often start with a lowball offer, hoping you will accept it without question. To scare an insurance adjuster, you must demonstrate that you know the true value of your claim. Reject the lowball offer in writing and provide a detailed explanation of why you believe the offer is inadequate.

What is typically the most common damage claim? ›

Given its prevalence, it's no surprise that water damage claims are among the most frequently filed with insurance companies. Water damage is very common and 1 in 60 homeowners will file a water damage claim every year. The sources of water damage are manifold.

How to value items for an insurance claim? ›

Most personal property insurance policies consider the item's age, wear and tear, and expected lifespan to determine depreciation. Calculating depreciation helps to estimate the current average personal property value of your belongings and is crucial for understanding what you can expect to recover in a claim.

What is the rule 15 in insurance? ›

Public Law 15 (McCarran Act) is a congressional act of 1945 exempting insurance from federal antitrust laws to the extent that the individual states regulate the industry.

What requirement calls for a home to be insured for 80% and in some cases 100% of its replacement value in order for any loss to be fully covered? ›

The 80% rule means that an insurer will only fully cover the cost of damage to a house if the owner has purchased insurance coverage equal to at least 80% of the house's total replacement value.

What is the replacement cash value? ›

Replacement cost value is the amount it will take to replace your property or belongings without any deduction for depreciation. Actual cash value is the replacement cost value, minus depreciation.

What is the most common damage to your home that insurance does not cover? ›

Earthquake and water damage

In most states, earthquakes, sinkholes, and other earth movements are not covered by your standard policy.

What home repairs do most insurance cover? ›

The most common appliances and systems covered by home repair insurance include clothes washers and dryers, ovens and stovetops, refrigerators, water heaters, air conditioning, sewer, and plumbing lines, and electrical systems.

Which insurance is best in claim settlement? ›

In terms of number of policies settled during 2022-23, Max Life Insurance has the highest claim settlement ratio of 99.51%.

What percentage of people make insurance claims? ›

How often does the average homeowner file a claim? According to statistics from the Triple-I, about 5.3 percent of homeowners filed an insurance claim in 2021.

How many claims before homeowners insurance cancels? ›

There is no set number of claims that will result in an insurance company dropping you from a home insurance policy. The decision to drop a policyholder is typically based on the frequency and severity of claims, the type of claims filed and the overall risk profile of the policyholder.

What is the average in insurance claims? ›

The average clause is a way of insurers paying out less than they need to if a policyholder is paying less than the premium they should be because they have inadequate cover. Insurers apply the average clause and only payout a proportionate amount for what you are claiming based on how much you are underinsured by.

What percentage of people do not have homeowners insurance? ›

One in 13 American homeowners are uninsured – approximately 7.4% – living in about 6.1 million homes. Homeowners earning less than $50,000 per year are twice as likely to lack insurance compared with homeowners in general. Among lower-income homeowners, 15% are without coverage.

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