FAQs
What is the number for 1 800 435 9792? ›
If this is the first time you have seen this message, please go back and try again. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).
How do I escalate a complaint with Southwest Airlines? ›Re: Contacting Customer Service
Customer Relations is our escalation Department and handles service requests on behalf of the Executive Office. You can reach a Representative there by calling 1-855-234-4654, or you can reach out on Twitter (@SouthwestAir) or Facebook.
Senior Fares apply only to those in the traveling party who are age 65 or over. Southwest Airlines has other discounted fares for those not meeting the above age requirements. Some restrictions and seating limitations may apply.
Will Southwest pay for damaged luggage? ›For domestic itineraries, we're not liable for manufacturer defects or for minor damage resulting from normal wear and tear, such as cuts, scratches, scuffs, stains, dents, punctures, marks, and dirt. We're also not liable for carryon baggage or any items contained in a bag deemed overstuffed.
What is the phone number for 800 432 1000? ›You can contact Bank of America directly by calling 1 (800) 432-1000 or the number on the back of your card. You can also schedule an appointment or log in online, access the Help & Support menu, and select Contact us.
Is American Airlines 24/7 customer service? ›| Language | Phone | Hours (CT) |
|---|---|---|
| English | 800-433-7300 | 24 hours |
| Spanish | 800-633-3711 | 24 hours |
| French | 800-756-8613 | 7 a.m. – 6 p.m. |
| Portuguese | 866-824-8717 | 6 a.m. – 7 p.m. |
Visit the Department of Transportation's Aviation Consumer Protection website to make a complaint about airline service.
How do I write a formal complaint to an airline? ›When you first contact your airline, aim to set out your case clearly and concisely. Explain what happened and when, and why you feel you are entitled to receive a payment. Send your claim to the airline's customer relations department. You can escalate your complaint if you don't get the result you hoped for.
Do airlines respond to complaints? ›A Transportation Industry Analyst will forward your complaint to the airline and the airline is required to respond to you and DOT. Once the airline's response is received, a DOT analyst will review your complaint and the airline's response to determine if a violation occurred.
Do seniors get priority boarding on Southwest Airlines? ›Seniors do not get priority boarding on Southwest. There is priority boarding for customers who have a specific seating need to accommodate their disability, who need assistance in boarding the aircraft or who need help stowing an assistive device.
Do seniors get cheaper flights? ›
The most common is for 10 percent off of the full fare price of a flight, with the age eligibility ranging from 50-65. A note of caution, however: While 10 percent off may sound great at first, the savings may be skewed by ever-rising flight prices. Still, it's worthwhile to start by checking for the senior price.
What age flies free on Southwest? ›The Guide to Southwest Airlines' Infant Policy. On Southwest, children under 2 can travel on a parent's lap. Older children require their own ticket and seat.
How much does Southwest give you if they lose your luggage? ›According to the airline's contract of carriage, Southwest will pay for delayed bags to be delivered. The airline will compensate passengers for expenses they experience due to the loss, damage or delay of baggage, up to $3,800.
Is a backpack a personal item? ›A personal item can be anything from a purse or tote to a backpack, duffel bag, or briefcase. As these items must fit underneath the seat in front of you, they are smaller, measuring no more than 18 x 14 x 8 inches. Sizes vary – so please check the baggage policy on your airline's website.
How much compensation do you get for luggage? ›Domestically, the U.S. Department of Transportation (DOT) requires airlines "to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed — subject to the maximum liability limits," which is $3,800.
How do I speak to a live person at Spirit Airlines? ›Spirit Vacations and Spirit Guest Service
For assistance with a confirmed Spirit Vacations package, please call 1-877-377-0791.
U.S. and Canada
You can buy tickets without extra fees on united.com. To book with an agent, there's a $25 fee by phone, $10 at a City Ticket Office, and $50 at the airport. If you're an English speaker call 1-800-UNITED-1 (1-800-864-8331).
Please contact the Premier Priority Desk or call the United Customer Contact Center at 1-800-UNITED-1 (1-800-864-8331) to reserve and purchase your flight.