Hackers Tap Western Union (2024)

FAQs

Has Western Union ever been hacked? ›

Western Union has suffered security breaches before. Last August, the company notified customers of its Equity Accelerator service that their data might have been compromised through a burglary at Paymap Inc., a Western Union contractor.

Invite friends to send money

Once they send $100 or more within 30 days of creating the profile using westernunion.com or the Western Union^® app, you will both be rewarded with a $20 Amazon.com e-gift code*.

The “Test Question” feature in the Western Union^® Money Transfer service is designed for emergency situations where the receiver does not have proper identification (e.g. his or her wallet and identification have been stolen). It should never be used as additional security to time or delay the payment of a transaction.

We want to help—and the only way we can is if you contact us. It's easy–our toll free number in the U.S. is 1-800-448-1492. If the transfer has not been paid, then we can stop the transaction and refund your money. 1-800-448-1492 or by using our online fraud claim form to file a fraud report.

At Western Union, we use Strong Customer Authentication, or SCA, to protect online money transfers. To successfully authenticate your payment, make sure: Your card or bank account is compatible with the SCA/3D Secure system. If it isn't, contact your card issuer or register it through your online banking portal.

Pursuant to the DPA, Western Union acknowledged responsibility for its criminal conduct, which included violations of the Bank Secrecy Act and aiding and abetting wire fraud, and agreed to forfeit $586 million, which has been made available to compensate victims of the international consumer fraud scheme through the ...

YES. The serial number used for money transfers with Western Union is called the Money Transfer Control Number (MTCN). A money transfer control number (MTCN) is a unique 10-digit tracking number assigned to your transfer and can be used to track your transfer within minutes¹.

Western Union and our affiliates worldwide may disclose your personal information, including, but not limited to, your name, customer ID number, address, transaction patterns and bank account information, (i) if we are required to do so by domestic or foreign law or legal process or (ii) to law enforcement authorities ...

You may have entered the wrong bank account information or gone beyond your credit card limit. Western Union may decline your transaction as well. The most common reason for the decline is being unable to prove your identity. Your transaction may be declined if you do not meet Western Union policies and requirements.

For Western Union money orders, you can call (800) 999-9660. You should also look for signs of forgery. (Opens in a new Window) With the recent Western Union money order scams we've seen, the alteration to the document is fairly obvious and the dollar amount has a raised feeling to it when you touch it.

Can money be reversed from Western Union? ›

Once you send the funds, the transfer is complete and can't be changed. However, you might be able to reverse your transfer if you: Act quickly: You need to contact your bank immediately after you have made the transfer.

REFUNDS: Subject to applicable law: (i) transfers may be canceled for a refund of the principal amount, unless the funds have been picked up or deposited at the time Western Union receives Your written request; (ii) for certain services, excluding Western Union's bill payment and prepaid products and services, Western ...

Western Union does not offer an escrow service or any type of "purchase protection" policy. Western Union's business is to transfer funds from a sender to a receiver. We caution people who use our services against sending money to people they don't know.

User reports indicate no current problems at Western Union.