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Kristi
February 26, 2024
My taxes were fairly simple and i was charged all of my state return for the fee of doing my taxes e file through hr block. Thats almost 300. Dollars and my taxew were simple i felt.
Monica Lynn Williams
February 26, 2024
Not only did they do this, they also said audit defense free and don't come to your help or defense when waiting 3 years for a refund spending countless hours on the phone with the irs and then having the irs claim your 1040x was never received and garnishing your refunds for the next 4 years and losing the paperwork conveniently. They also don't keep your records available to you online if you don't use them the next time though they say they will. To many lies for greed.
Steve Hofstatter
February 26, 2024
I use H&R Block physical software because my returns are too complicated to qualify for free or online filing. They seem typical in their promotion of other services or upgrades, and they at least don't require any personal ID to register and use their software. I expect there's opportunity to collect personal data when they offer promotions like Amazon gift cards as the refund method in exchange for a small bonus incentive.
My comment here is only that I would doubt "hours" of data entry time for online returns really happens, given the limited capacity to process returns that require much more than a W-2 or 1099s. Carryover data wouldn't include any more than name, address, SS, previous year's AGI, filing status. No big deal to reenter that.
But their strategy was duplicitous and I'm glad that the FTC called them out. Ditto for Intuit TurboTax and their similar ruse.
Sharp Pen
February 26, 2024
Thanks for the information. That is a shame for a reputable company like H&R Block to use this kind of tactics on customers.
H L Bailey
March 01, 2024
In reply to Thanks for the information… by Sharp Pen
Who said H & R Block was a reputable company?
Frederick Nickerson
February 26, 2024
I just went with another provider. Alot of the tax providers did the same thing this year after advertising free this year. I filed with TurboTax for 5 years and my return this year some how wasn't a simple return anymore and wasn't free.
Thanks for the post
David Myth
February 29, 2024
Thanks for the article! Will check out these options in details later.
Trishcelia Banks
March 01, 2024
H&R BLOCK Has used my IDENTITY AND PERSONAL INFORMATION for their access in 2021-1099g my account isn't found
Trishcelia Banks
March 01, 2024
And also TurboTax, Intuit, have deceptively fraud acts as well
Stephanie
March 04, 2024
My taxes were pretty simple too, I suspect. I had 2 1099s and no write offs of any sort. Simple entering numbers and my daughter's info for a dependent. I haven't had to file for 6 yrs but always went to them previously for my taxes. They charged me $415! (mind you only federal bc I didn't have to file state) The last gave me a $25 coupon so I ended up paying about $390 to have mine filed with them. I found out that number at the very end. I will NEVER use H&R Block again. Unbelievable.
Barbara Ryan King
March 15, 2024
"I spent 8 hours in two appointments to get some work done, but my information was deleted for unknown reasons. When I asked the person helping me to retrieve the work we did together, she told me that it was all deleted and that I would need to start over with someone else. Moreover, she blocked my emails. I have a deadline of March 18th, and I won't have enough time between my work schedule to redo all the work again."
Donna Roscoe
March 18, 2024
I just had a similar problem with HR Block's software. Using the free software, the only income asked for was Wages, Tips etc. My income is from 1099-R. Got through the rest of the questionnaire to find a pop-up suggesting the paid version.
Bob
March 26, 2024
I had soo many issues with en this year to the point of having to redo my taxes manually and manually reentered some forms. They did not even import some of my previous data like carry over capital losses. One form had import errors and the form literally only had 2 boxes of numbers to import but because there were no visual issues it wasn't until I deleted the form and manually input it that I find the error. They also made me pay more for another tier for importing my stock records but they screwed that up too so why did I pay for that?
Stephiane
April 03, 2024
They are scammer and BEEN GETTING AWAY THEY STOLE MY MONEY EVERYONE NEEDS TO GET TOGETHER NOT SAY OH WELL
Stephanie
April 05, 2024
I will continue to contact every news station state's attorney general they not only took $400 for filing fees was quoted not even close to that at 7:00 p.m. on March 1st my state taxes hit on my emerald card at 701 my money disappeared they did a 6-day investigation and they said it was denied because of my location whatever that means I called three times my pin wouldn't work I got five debit cards mailed to me all the same number but different the three digits on the back different 6 days and denied because the location this is absolutely a nightmare and crazy and I believe they're all behind it and they get people who really really depend on that tax money and they've been getting away with it as soon as I said I think it was somebody on the inside who did that they knew my taxes were coming and it's in a town I don't even drive through don't even know but yeah location got denied fraud somebody stole almost $1,000 but I'm not giving up
