Google Pay Help (2024)

FAQs

How to chat with Google Pay customer care? ›

Option 1 - Call Google Pay India Support number: Customers can reach the Customer Care number toll free at 1-800-419-0157. Option 2 - In-app support: Customers have an option to initiate chat support for all Complaints. Customers have an option to submit in-app ticket(s) for certain Complaints.

You may obtain information about your Google Wallet Balance by calling 1-855-492-5538. This information, along with a sixty (60) day history of Card Account transactions, is also available online at wallet.google.com. You will not automatically receive paper statements.

In the Google Cloud console, go to the Help and Support page. In the Category field, select Billing as the issue category. At the prompt, select Get billing support to access a dedicated billing support site, the Billing assistant.

Sign in to your Google Admin console. Sign in using your administrator account (does not end in @gmail.com). At the top right of the Admin console, click Get help . In the Help Assistant window, describe your issue and click Send .

Support for Chrome browser: 24/7 (including holidays). Billing inquiries only. Upgrade to get Technical Support. Technical Support in English available per the preceding English row.

Sign up with Google

To create a LiveChat account with your Google account, go to accounts.livechat.com and click on Create an account.

Call Google Pay India customer care number

You can reach customer care number toll free at: 1-800-419-0157.

If you bought your phone from the Google Store:

Contact Google Store support directly at 855-836-3987. Request a call and someone will call you shortly.

How do I connect to GPay customer care? ›

You can also safeguard your Google Pay account with a screen lock that can be either numeric (such as a passcode) or biometric (such as your fingerprint). You can get assistance for any security concerns by calling the toll-free number which is 1800-419-0157 and is available round the clock.

Return something you bought online with Google Pay

If you used Google Pay to buy something from a non-Google website or app, contact the merchant's customer support team. Refunds are deposited to your linked bank account.

Check whether the billing address for your payment method (such as a credit card) matches the address recorded in your Google payments center settings. If they don't match, update your address in your Google payments center, and try the transaction again. Try using a Google Play gift card to complete the transaction.

Check that your card address matches the address in Google Payments. If your credit card is registered to a different address that can cause the payment to be declined. Check the zip code matches your current address. Sign in to https://payments.google.com with your Google Account.