Google Pay app is shutting down in the US after being replaced by Google Wallet (2024)

FAQs

Google Pay app is shutting down in the US after being replaced by Google Wallet? ›

When will the U.S. version of the Google Pay app no longer be available for use? Starting on June 4, 2024, the U.S. version of the Google Pay app is no longer available for use. This change does not impact the Google Pay app in India or Singapore, nor does it impact Google Wallet. Learn more about Google Wallet.

Why is Google Pay closed in the US? Google hasn't explicitly stated the reasons for shutting down the GPay app. However, some speculate it could be an effort to streamline the user experience and potentially reduce development costs.

But while the proverbial sun is setting on Google Pay, parent company Alphabet Inc is replacing the aging stand-alone app with Google Wallet, a multifunctional digital wallet that can do many of the same things that Google Pay does and much more.

Effective June 4, 2024, the GPay app will no longer be available on the Google Play Store or function on existing devices.

If you had the Google Pay app, it may show as Google Wallet the next time you open it or you may get a notification to go to the Play store to update the app. You don't need to download it again. If you didn't have the Google Pay app, you'll need to download the Google Wallet app. Can I use Google Wallet to tap to pay?

When will the U.S. version of the Google Pay app no longer be available for use? Starting on June 4, 2024, the U.S. version of the Google Pay app is no longer available for use.

The standalone Google Pay application will disappear on 4 June in order to "simplify the app experience," says a statement. Americans will be able to use its most popular features — tapping to pay in stores and managing payment methods - from Google Wallet. However, P2P payments will no longer be available.

Generally, Google Pay was used to send and receive money between people, sync and view activity on credit / debit cards, and take advantage of coupon offers. Google Wallet is used to store credit cards, loyalty cards, etc., and can be used to pay at stores that accept Google Pay.

Google's strategy around Google Wallet and Google Pay has chopped and changed over the years; Google Wallet first emerged in 2011 but didn't see much traction, only to be replaced by Google Pay in 2018. Then in 2022, Google announced that Google Wallet was coming back to replace Google Pay, but not in all markets.

In an update to the mobile payment sector, Google has announced it will discontinue Google Pay in the US by June 2024, transitioning users to Google Wallet. YouGov Profiles data reveals key demographics and usage preferences affected by this change.

Why is Google removing Google Pay? ›

Google said that the planned move is to simplify its payments options. The company wants to shift users over to Google Wallet, which is vastly more popular than the Pay app (Google says it is used five times more in the U.S.). This story was updated on February 26th.

Google officially announced Google Wallet on May 11, 2022, at the 2022 Google I/O keynote.

Cons of Google Pay

Not available in every region, and not all businesses accept it. Not compatible with iOS devices (Apple users can use Apple Pay instead). Only works if your phone does, so you should carry a physical card as a backup in case your battery dies.

The app's discontinuation is part of a company strategy to simplify its digital payment options, by moving customers onto a more comprehensive solution — with Google Wallet storing digital items alongside payment cards and already boasting three times the user numbers of Google Pay.

Google Wallet allows consumers to hold a wallet balance, send and receive money from friends in the United States, and use a plastic card in stores and online. Google Pay allows users to tap and pay in stores and use/redeem loyalty cards, gift cards, and offers in store.

"We're updating the Spam and Minimum Functionality policy," Google said in a statement regarding the Play Store. "To ensure apps meet uplifted standards for the Play catalogue and engage users through quality functionality and content user experiences."

Check whether the billing address for your payment method (such as a credit card) matches the address recorded in your Google payments center settings. If they don't match, update your address in your Google payments center, and try the transaction again. Try using a Google Play gift card to complete the transaction.

Use of the Google Wallet and any related accounts may be suspended if Google determines if you have committed several violations or a serious violation of the User Policy. Any related accounts may also get permanently suspended and you may not be allowed to open a new account.

A Google Pay (GPay) transaction failure occurs for various factors, such as insufficient funds, technical glitches, or connectivity issues, can cause this issue. The users who experiencing transaction failures should check their payment method details, ensure sufficient balance, and verify network connectivity.