Getting a Personal Independence Payment (PIP) decision (2024)

A guide for claiming Personal Independence Payment, the different stages of the claim process and what to expect

Last reviewed 03 April 2024

Getting a Personal Independence Payment (PIP) decision

The will make a decision on your Personal Independence Payment (PIP) claim after the medical assessment has been completed.

Check our Turn2us PIP Helper to help you understand what it means to get a decision and know what to do next.

The DWP’s decision about your PIP entitlement is based on the information in:

  • Your claim form
  • The documents you sent with your claim form
  • The health professional’s notes from the medical assessment.

On average, it takes the DWP 20weeks from the date you started your claim to make a decision. Some claims take less time; some take more.

Decision letter

The DWP will send you a letter to tell you their decision. The letter confirms whether you will get PIP, which PIP components you get and which rate, and the amount of points you score in the PIP test.

Keep the letter in a safe place. You may need to give people a copy when you claim other benefits. You may want to show it to an adviser if you disagree with the decision.

If you disagree with the decision, you have one month from the date you received the letter to challenge it. You can only challenge the decision after one month if you have a good reason for challenging it late.

You can read more about challenging a PIP decision in our Challenging a Personal Independence Payment (PIP) decision guide or you can look for an adviser near you using our Find an Adviser tool.

Qualify for PIP

To qualify for PIP, you have to score enough points on the PIP test for daily living or mobility (or both).

If you score between eight and 11 points for the daily living activities, you get the standard rate of the daily living component. If you score 12 or more points, or you are , you get the enhanced rate of the daily living component.

If you score between eight and 11 points for the mobility activities, you get the standard rate of the mobility component. If you score 12 or more points, you get the enhanced rate of the mobility component.

Check the decision

If you’re not sure how many points that you should have scored, you can check our Turn2us PIP Helper to find what PIP award you're likely to get.

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Getting a Personal Independence Payment (PIP) decision (2024)

FAQs

What is the best answer for PIP questions? ›

In summary these are our top tips for a successful PIP claim:
  • Always be honest.
  • Answer describing how you feel 'most of the time'.
  • Add concise, unambiguous comments.
  • Aim for consistency with your answers.
  • Don't be afraid to get professional help.

What are the chances of a successful PIP claim? ›

The overall average success rate for PIP claims is 52%, but this varies widely depending on your main disabling condition. For example, PIP claims for Rheumatoid Arthritis have a success rate of 74.7%, whilst those for Type 1 Diabetes are as low as 28%.

Is it really hard to get PIP? ›

To get PIP you must find it hard to do everyday tasks or get around because of a physical or mental condition. You must have found these things hard for 3 months and expect them to continue to be hard for another 9 months.

What is the success rate of PIP appeals? ›

The latest figures released by His Majesty's Courts and Tribunals Service (HMCTS) on 14 March, show that 70% of all PIP appeals are won by the claimant. However, the waiting list for appeals to be heard is growing rapidly. The figures cover the period October to December 2023.

How to score high on PIP? ›

PIP Points Scores Daily Living Activities
  1. Preparing food. ...
  2. Taking nutrition. ...
  3. Managing therapy or monitoring a health condition. ...
  4. Washing and bathing. ...
  5. Managing toilet needs or incontinence. ...
  6. Dressing and undressing. ...
  7. Communicating verbally. ...
  8. Reading and understanding signs, symbols and words.

What not to say in a PIP assessment? ›

DON'T -
  • NEVER lie about your condition. ...
  • Feel you have say yes anything you usually can't do.
  • Don't push yourself too far just to get through it. ...
  • Expect the assessor to help you get the result you want - they're just there to ask questions and give an independent assessment to the DWP.
Jan 7, 2024

What conditions are most likely to be awarded PIP? ›

Psychiatric disorders

With 37% of people receiving PIP having a psychiatric disorder, it is the most common condition people receiving PIP claim for. Psychiatric disorders are mental health conditions that can affect how a person thinks and feels about themselves and/or the world around them.

How often is PIP denied? ›

Review outcomes from February 2019 to January 2024 (last five years)
Planned Award ReviewChange of Circ*mstance
Award Maintained52%37%
Award Decreased8%5%
Award Disallowed20%9%
Withdrawn or voluntarily relinquishedn/a4%
1 more row
Mar 19, 2024

How to guarantee you get PIP? ›

It's useful to include evidence from health professionals on how your condition affects you. It can give the Department for Work and Pensions (DWP) a clearer picture of how your condition affects you and give you a better chance of being properly assessed.

How long after a PIP decision will I get paid? ›

Your Personal Independence Payment (PIP) will start being paid after you receive your decision letter. Your decision letter tells you whether you qualify for PIP and how much you will get. Your PIP will be backdated to the date when you made the PIP claim, so you are likely to get a lump sum back payment.

What is the lowest pip payment? ›

The PIP allowance rate you may be entitled to depends on whether you're eligible for the daily living or the mobility components of the DWP assessment. For the daily living component: The lower rate is £72.65 a week. The higher rate is £108.55 a week.

How to pass a PIP assessment? ›

These general PIP assessment tips will also help you: Don't let the assessor rush you. Try not to just answer 'yes' or 'no' to the questions. Always explain how doing something would make you feel afterwards and the impact it can have on you if you had to do it repeatedly in a short period.

How many PIP claims are successful first time? ›

The MR success rate for all PIP cases – including reviews of existing PIP claims as well as new PIP applications – is higher but has followed a similar trajectory, rising from under 20% to over 50% with the 2019 rule change, before slumping back to 20% in the latest figures.

Is it worth appealing my PIP decision? ›

Worth knowing

The process can be draining but it's worth remembering that more than half of people who appeal their PIP decision win at a tribunal. If you feel the decision is wrong, don't be put off appealing.

How do I win an appeal for PIP? ›

You need to give specific reasons why you disagree with the decision. Use your decision letter, statement of reasons and medical assessment report to make a note of each of the statements you disagree with and why. Give facts, examples and medical evidence (if available) to support what you're saying.

What do you say to pass PIP? ›

Talking about how your condition affects you

It can be hard to do this but it will really help if you can talk about: the kind of things you have difficulty with, or can't do at all - for example, walking up steps without help or remembering to go to appointments. how your condition affects you from day to day.

How do I pass the PIP test? ›

These general PIP assessment tips will also help you: Don't let the assessor rush you. Try not to just answer 'yes' or 'no' to the questions. Always explain how doing something would make you feel afterwards and the impact it can have on you if you had to do it repeatedly in a short period.

How to make a successful PIP claim? ›

To qualify for PIP, you need to show that you need help with the activities on more than half the days in a year. Make it clear on the form how often you have problems with the activities. If your health changes, explain how often this happens and the effect it has on you. It may help to keep a diary.

How to claim PIP successfully mental health? ›

How to claim
  1. Start your claim by phone. You need to: ...
  2. Start your claim by post. You can start a claim by post instead, but it takes longer to get a decision. ...
  3. Completing and returning the form about your condition. ...
  4. Apply online. ...
  5. If you need to have an assessment. ...
  6. Getting a decision. ...
  7. If you disagree with a decision.

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