Fuliza| M-PESA Fuliza Loan| Fuliza Balance (2024)

Fuliza is a continuous overdraft service that allows Safaricom’s M-PESA customers to complete their M-PESA transactions even when they do not have enough funds in their M-PESA account.

To enjoy Fuliza M-PESA overdraft services, a customer needs to be registered on M-PESA with an active Safaricom M-PESA line. Customers will need to opt into the Fuliza service to enjoy the service.

Eligibility

  • M-PESA customers registered using their national ID/Kenyan passport/Military ID can activate Fuliza but not all are eligible for a loan limit upon activation.
  • M-PESA accounts registered using Foreign passport cannot successfully opt-in to Fuliza.
  • Upon opting in, one will be assigned a limit that defines the maximum amount of overdraft they can access.

How to OPT in to FULIZA

  • Dial *334#
  • Select Loans and Savings>> Select FULIZA
  • OPT in

What is great about FULIZA

  • A customer can request for Fuliza as many times as long as it is within the allocated limit.
  • A customer will be able to Send Money to both registered and unregistered customers.
  • Customer can pay to Lipa Na M-PESA: Buy goods and Paybill.
  • Customer can Buy airtime for self and other via USSD or M-PESA APP

Fuliza limit

  • Fuliza limit will be allocated upon activation by a customer who has been active on the network for at least 6 Months based on their line’s activity.
  • To grow Fuliza limit, you need to continue using Safaricom and M-PESA services and repay your Fuliza M-PESA facility on time by toping up your M-PESA account.
  • Customers on our network for less than 6 months will have a ZERO LIMIT.

Note: Fuliza limit will be refreshed (upwards or downwards) depending on the usage and timely repayment of the facility.

Fuliza Charges

  1. A customer will be charged a one off 1% access fee and a daily maintenance fee is applied the next day at midnight or 00.00 hrs.
  2. A Customer will also be charged 20% excise duty on the access fee. That means a customer who uses Fuliza and repays before the next day at 00.00hrs will only pay the access fee and a maintenance on the outstanding amount as per the table below:

FULIZA TARIFF

Band

Tariff

20% Excise Duty

Total Charges

0 -100

KSh 0

KSh 0

KSh 0

101-500

KSh 2.5

KSh 0.5

KSh 3

501-1000

KSh 5

KSh 1

KSh 6

1001-1500

KSh 18

KSh 3.6

KSh 21.6

1501-2500

KSh 20

KSh 4

KSh 24

2501-70000

KSh 25

KSh 5

KSh 30

Frequently Asked Questions

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FAQs

How do you restore your Fuliza limit? ›

All you need to do is transact normally on M-PESA and if you have insufficient funds, Fuliza M-PESA will cover the shortfall. How do I grow my Fuliza M-PESA limit? Continue using Safaricom and M-PESA services frequently and repay Fuliza M-PESA on time by toping up your M-PESA account.

How to increase Fuliza limit to 7000? ›

To grow Fuliza limit, you need to continue using Safaricom and M-PESA services and repay your Fuliza M-PESA facility on time by toping up your M-PESA account. Customers on our network for less than 6 months will have a ZERO LIMIT.

How can I check my Fuliza limit balance? ›

Dial *234# and Select Fuliza M-PESA to check your limit, balance, mini statement and opt-out option. Every time you transact using Fuliza, you will receive an SMS with the outstanding Fuliza amount. How many times can I use Fuliza M-PESA?

What happens if you fail to pay Fuliza? ›

Fuliza limit will gradually be reduced and eventually cancelled if the amount is not settled as expected. Failure to settle the Fuliza amount utilized in 120 days will lead to CRB listing. Failure to settle the Fuliza amount utilized in good time can affect your chances of accessing other credit services within Kenya.

How to borrow from Fuliza? ›

Accessing FULIZA
  1. Dial *334#/*234#
  2. Select Loans and Savings then navigate to FULIZA.
  3. Opt-in to access the amount limit you have been given.
Jun 1, 2023

Does Safaricom give loans? ›

It offers a 1, 7 & 21-day loan facility for the Lipa Na M-PESA merchants using M-PESA Business Till product. The loan amount ranges between Kshs. 100 to Ksh. 200,000.

Why is my KCB M-PESA loan limit 0? ›

Customers who are not more than 6 months old on M-PESA will be assigned a KCB M-PESA loan limit of zero.

Can I get a loan with my M-PESA statement? ›

We are licensed to provide digital credit by the Central Bank Of Kenya. m-pesa statement? We use your statement to score you for a loan, determine your inflows and outflows and to analyse your spending patterns. Without your mpesa statement we cannot provide you a credit limit nor verify you.

How much can M-PESA hold? ›

500,000. Nairobi, Kenya – 14th August 2023 … Safaricom (NSE: SCOM) is set to increase M-PESA account limits to KSh. 500,000 following approval from the Central Bank of Kenya.

How to increase fuliza limit from 0 to 5000? ›

Request a limit increase
  1. Make sure you are a frequent user of MPesa and Fuliza services and you repay your Fuliza loan on time Also, confirm you have no withstanding Fuliza balance.
  2. Next, dial *234# on your MPesa registered line.
  3. Select Fuliza M-PESA.
  4. Select Opt-Out.
  5. Dial *234# again and select Opt-In instead.

What happens when one defaults Fuliza? ›

CONSEQUENCES OF DEFAULT:

hold any of your funds standing in credit with KCB or NCBA as collateral and security for any amounts outstanding and due from you in respect of the Facility or Service.

How to overdraw Fuliza? ›

Overdraft Facility: Fuliza acts like an overdraft. You can borrow funds within your assigned limit, even if your M-Pesa account balance is low. Immediate Access: Fuliza allows you to send money, pay bills, and buy goods without worrying about insufficient funds.

How to restore mshwari limit? ›

Strategies for Loan Growth
  1. Save More: Regular savings lead to increased eligibility. ...
  2. Transact Frequently: Use M-Pesa actively. ...
  3. Timely Repayments: Repay loans promptly. ...
  4. Keep Your Line Active: An active M-Pesa line is crucial for eligibility.
  5. Financial Discipline: Balance loans and savings wisely.
Mar 4, 2024

How can I withdraw my Fuliza limit? ›

Here's how you can withdraw Fuliza from an M-Pesa agent directly:
  1. Launch the STK menu on your Sim toolkit or dial *334#, then "ok".
  2. Select M-Pesa.
  3. Select "Withdraw Cash From Agent."
  4. Enter the Agent Number and the Store Number.
  5. Enter the Amount.
  6. Enter your M-Pesa PIN.
  7. Accept Fuliza to finalise the transaction.
Feb 7, 2023

How do I contact Fuliza customer care? ›

Complaints shall be made by calling or SMS 100 for prepaid, 200 for postpaid or 234 which is for MPESA support.

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