What is Click to Pay and why should I use my Click to Pay profile for online payments?
Click to Pay is fast, secure online checkout – built with intelligent security and advanced technology by the payment brands you trust.
With a Click to Pay profile, you can:
- Skip sign-in on a remembered device for even faster checkouts.
- Keep your payment information safe and secure with intelligent security.
- Store your payment information securely in one profile so it is there whenever you need it.
What is the difference between Click to Pay and Mastercard Click to Pay?
Click to Pay stores all your payment information in one secure profile, so you can use your favorite card wherever you see the Click to Pay icon.
Mastercard worked with the other major payment brands to create Click to Pay. When you add your Mastercard to Click to Pay, you create a Mastercard Click to Pay profile.
You can manage all your Mastercards in your Mastercard Click to Pay profile. To manage cards with other payment brands, visit their Click to Pay websites.
What is a Click to Pay profile?
Creating a Click to Pay profile lets you store your payment information securely in one place so it is there when you need it. Pay quickly and securely anywhere you see the Click to Pay icon at checkout with a participating merchant. There are a few ways to set up a profile:
- Create your Click to Pay profile by adding a Mastercard at mastercard.com/clicktopay.
- Add a Mastercard to Click to Pay during checkout.
- Some banks offer the ability to enroll your card through their mobile app and banking profile.
To manage cards and profiles with other payment brands, visit their websites.
Where can I use Click to Pay?
Click to Pay is available at many popular merchants. Look for the Click to Pay icon at checkout to use your Mastercard saved in your Click to Pay profile.
Shop your favorite merchants by visiting mastercard.com/clicktopay.
How do I skip sign-in when accessing Click to Pay?
Click to Pay works best when you choose to remember your device. When our intelligent security recognizes you, you will skip sign-in and use your Click to Pay information to speed through checkout.
You can choose to remember your device during a Click to Pay checkout. To view your Remembered devices, sign into your profile at mastercard.com/clicktopay.
- Open the menu in the top-right corner
- Choose Settings
- Then choose Remembered devices
Is Click to Pay for online payments only?
Yes. Currently, Click to Pay is only available for online checkout.
What is my user ID?
Your user ID is the email address you used to sign up for Click to Pay.
Does it cost anything to use Click to Pay?
It does not cost anything to create or pay with a Click to Pay profile.
What if I do not want to receive marketing emails from Click to Pay?
To opt out of marketing communications, make sure the box that says, “Yes, send me marketing emails from Mastercard International Inc. and its affiliates” is unchecked when you create your profile.
If you already opted in to receive emails, you will receive offers and news from Mastercard. To unsubscribe, select the Unsubscribe option at the bottom of any email from Mastercard Click to Pay.
Please note that we may still email you with essential updates about your Click to Pay profile.
Where can I enroll my cards in Click to Pay?
You can always enroll your Mastercards at mastercard.com/clicktopay. You can also enroll your cards when you see the Click to Pay icon at checkout or from your bank’s website or app. To add cards from other payment brands, visit their websites directly.
What mobile and web browsers are supported?
Click to Pay is designed to work with all modern web and mobile browsers, including Chrome, Firefox, Safari and Microsoft Edge. Tablet and mobile devices running either iOS 6+ or Android are also supported.
How do I add a card?
To add a card, sign into your Click to Pay profile at mastercard.com/clicktopay. Choose Mastercards and then choose the + (Add) icon.
If you are completing a purchase with the Merchant, you can add a card by choosing the + (Add) icon on the Choose a card screen. Then you can enter your card details.
You can also add a card through your bank, if you see the Click to Pay icon on your banking website or app.
Why can’t I edit a card?
At this time, you are unable to edit cards and must delete and re-add cards to change any information. To update a card, delete it from your profile and add it again with the updated information.
Why aren’t all my cards listed in my Mastercard Click to Pay profile?
Mastercard worked with the other major payment brands to create Click to Pay. When you add your Mastercard to Click to Pay, you create a Mastercard Click to Pay profile. From there, you can manage all your Mastercard payment methods in one place.
To manage cards with other payment brands, visit their Click to Pay websites.
Which cards can I use with Click to Pay?
You can add credit, debit and prepaid cards from Mastercard and other payment brands, such as American Express, Visa and Discover, to your Click to Pay profile. However, each merchant decides which cards it will accept.
What do I do if Click to Pay is not working at checkout?
We apologize for the inconvenience and will report this issue to the merchant. Please try again later.
How can I manage my remembered devices and browsers?
Click to Pay works best when you choose to remember your device. When our intelligent security recognizes you, you will skip sign-in and use your Click to Pay information to speed through checkout.
You can choose to remember your device during a Click to Pay checkout. To manage your Remembered devices, sign into your profile at mastercard.com/clicktopay.
- Open the menu in the top-right corner
- Choose Settings
- Then choose Remembered devices
Here, you can manage which devices and browsers are currently connected to your profile.
What does it mean to choose Remember me?
Choosing Remember me at checkout gives you faster access to your profile. Choosing this option allows your Click to Pay profile to be recognized whenever you check out with Click to Pay. If your device and browser are remembered, you will not need a verification code to sign into your profile at checkout.
Where can I manage my Click to Pay profile outside of checkout?
You can manage your Mastercard Click to Pay profile any time by visiting mastercard.com/clicktopay and entering your user ID. Here you can add or delete a card, add or delete a shipping address, manage remembered devices and browsers, and delete your profile. To manage cards and profiles with other payment brands, visit their websites.
Do I need to have an email address and a mobile number to use this profile?
Yes. You need an email address and a mobile number to use Click to Pay. To verify you and to prevent fraud, we may send verification codes to your email address or via SMS.
How can my profile be secure if it does not have a password?
Unlike static passwords that can get lost or stolen, Click to Pay sends a one-time passcode via email or SMS. This helps protect your payment information and keeps you safe from imposters.
Additionally, Click to Pay’s smart security alerts us to suspicious behavior. Hence, we can be sure that you – and only you – are using your Click to Pay profile.
