FAQs
On your phone, turn your Wi-Fi off and back on. Make sure your phone and computer are connected to the internet with a strong signal. If you have connection problems, restart your phone. Make sure your phone has background data turned on for Google Messages.
Why is my Android not sending or receiving messages? ›
To fix an Android that won't send text messages, try restarting it or checking for updates. Check if you've been blocked by the recipient, or if your carrier is having network issues. You can also try clearing the messages cache or making sure your SIM card is installed properly.
Why does my Android keep failing to send messages? ›
If your message failed to send, it could be due to a poor network connection or a problem with your service provider. Other factors, like a full inbox or a recipient blocking your number, can also prevent your message from being delivered.
Why can't I send messages on Google Messages? ›
Manually clear out the Messages cache.
A bad cache can confuse an app or prevent functions from working. To clear the Google Messages cache, go to Settings > Apps > Messages > Storage and select Clear cache.
Why are my text messages not sending and receiving? ›
Messaging App: Check if your app is up to date. Sometimes, outdated apps can cause sending issues. Restart Your Device: A simple restart can fix many small glitches, including messaging problems. Check App Permissions: Ensure your app has the necessary permissions to access the internet and send messages.
What is the difference between SMS and RCS? ›
A key difference between RCS and SMS is that SMS sends messages over the cellular network, while RCS content requires data connectivity before it can be transmitted. In some situations where data connectivity is not available, it's still possible to send and receive SMS-supported messages.
Why do my messages keep saying "failed to send"? ›
Some common reasons why SMS messages may be failing to send: The destination handset is unreachable. The destination phone number does not support Text. The SMS message exceeds the 160 character limit.
How to fix text message problem on Android? ›
How to Fix Androids Not Receiving Texts
- Check the network connection. Mobile networks can be unpredictable. ...
- Check your cellular provider's website or social media pages for outage reports. ...
- Disable Airplane Mode. ...
- Reboot the phone. ...
- Check for blocked numbers. ...
- Deregister iMessage. ...
- Update Android. ...
- Update your texting app.
How do I clear my messages cache? ›
How to clear Messenger's cache on an Android
- Open the Settings app on your Android device and tap Apps.
- If you see Messenger in the list of recently used apps, tap it. ...
- In the App info menu, select Storage & cache.
- Tap the Clear cache option.
Why are my Samsung messages not working? ›
you may need to clear the Messages cache,Settings-Apps-Messages-Storage-clear cache. If no solution try resetting the Network connections,Settings-General Management-Reset-Reset Network Settings.
From network identifiers to message rate limits, several factors can explain why your text message failed to send. Sometimes carriers fail to release the NNID, or sometimes your message content doesn't meet the carrier-approved criteria. Sometimes you send too many messages in a short period, and hit the limit.
How do I reset Google Messages? ›
To clear Google Messages:
- On your Android phone or tablet, turn on Airplane mode .
- Go to Settings.
- Tap Apps & notifications Messages Storage. Clear Storage.
- Force quit then restart the Android Messages app: ...
- Turn off Airplane mode .
- After a few minutes, to find out if you're connected, check your RCS chats status.
Why can't I send or receive messages on my Android? ›
Software or memory issues — Your messaging app might run into software, memory or cache issues that prevent text messages from working. You can restart the device or app to try to fix the issue. Spam protection — Your text might be flagged as spam and not sent or received if it: Has lot of recipients.
How to fix trouble sending messages? ›
To fix an Android that won't send text messages, try restarting it or checking for updates. Check if you've been blocked by the recipient, or if your carrier is having network issues. You can also try clearing the messages cache or making sure your SIM card is installed properly.
How do you fix a Samsung not sending messages? ›
Check regularly for software updates to restore compatibility.
- Verify your carrier service status. Verify that your account is in good standing and that your service is active. ...
- Check your signal. ...
- Clear the Message app's cache. ...
- Restart your phone. ...
- Inspect the device. ...
- Inspect the SIM card. ...
- Unregister from iMessage.
How do I fix Messenger not sending messages on Android? ›
Unable to send messages on Messenger
- Update your Messenger app to the latest version.
- Connect to a reliable Wi-Fi network.
- Make sure your device has enough storage.
- Close your Messenger app and restart your device.
- Make sure the person you're replying to hasn't deactivated or deleted their account.
Why is my Android not getting texts from iPhones? ›
If you switched from iPhone to Android, you won't be able to receive texts from iPhones until you deactivate your phone number from iMessage. When iPhone users text a number that's still in the iMessage system, the text goes to iMessage and can't be delivered to the Android phone.
Does clearing the cache delete messages? ›
Clearing your cache won't delete emails, posts, or text messages. Emails, social media posts, text messages, are not primarily stored in your cache, cookies, or history, so clearing your browser data should have no effect on them.