Fidelity.com Help - Fidelity.com Help (2024)

Definitions

  • Allowable Deduction
  • Amount
  • Amount Available
  • Automatic Re-Enrollment
  • Current (Deduction)
  • Estimated Number of Shares Purchased from Employee Contributions
  • Estimated Residual Balance After Purchase
  • Estimated Stock Plan Purchase Price
  • Estimated Tax Withholding
  • Estimated Total Gain from Purchase
  • Estimated Value
  • Offering Period
  • Payroll Deduction
  • Total Employee Contribution
  • Transaction Type
  • Withdrawal Amount

Companies offer employee stock purchase plans so that employees can share in the success of the firm. A stock purchase plan enables employees to purchase their company's common stock through payroll deduction, often at a discount from the market price.

Plan Summary

  • What plan summary information can I view?

Enrollment Agreement and Election

  • How will I know if I need to enroll in an Employee Stock Purchase Offering?
  • How can I view plan documents?

Viewing and Changing Payroll Deductions

  • How do I change my payroll deductions?
  • How often can I change my payroll deductions?
  • Can I automatically re-enroll in future offering periods?
  • How do I enroll in future offering period if I do not automatically re-enroll?

Withdrawals from Your ESPP

  • How does a withdrawal work in an ESPP?
  • How do I make a withdrawal from my Employee Stock Purchase Plan?

Estimating Purchases and Gains

  • Based on my current ESPP contributions, what is my estimated gain from purchases made?
  • How can I estimate the number of shares I will purchase based on my current contributions?

PLAN SUMMARY

What plan summary information can I view?

The Employee Stock Purchase Plan summary page displays contributions grouped by offering periods. The information for each summarized offering period includes your contribution to the plan and company matching information (if applicable). You also see total contributions for each offering period, and the rules for each offering period, if applicable.

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ENROLLMENT AGREEMENT AND ELECTION

How will I know if I need to enroll in an employee stock purchase offering?

Refer to your plan documents for specific information about how you will be notified regarding enrollment in your employee stock purchase plan offering.

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How can I view plan documents?

Once you have completed the initial enrollment process, you can view plan documents by clicking View > Plan Information & Documents. Your plan information and documents are in PDF format. You must have the free Acrobat® Reader® to view and print the plan document.

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VIEWING AND CHANGING PAYROLL DEDUCTIONS

How do I change my payroll deductions?

You can change your payroll deductions by clicking Act > View or Change Payroll Deduction. You can change how much money you're contributing to your plan, or discontinue your deduction at any time before the enrollment deadline for each offering period.

For each offering period, enter a new deduction percentage or dollar amount in the New column, or enter zero to discontinue your deduction. If you leave the New column blank, your current deduction will not change.

Click Next to review your changes, then Next again to submit them. Make a note of the confirmation number, which is a receipt of your payroll deduction. If you contact Fidelity concerning this payroll deduction, use this number.

Note: Your changes will generally take effect in one or two pay periods.

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How often can I change my payroll deductions?

Policies regarding number of changes to payroll deductions are available in the plan documents. Typically, plans only allow you to increase or decrease your payroll deduction percentage or dollar amount. A plan may limit the number of changes you can make per offering period. A plan may also suspend participants from the offering period if they reduce their percentage to zero.

Can I automatically re-enroll in future offering periods?

Yes. If you do, the payroll deduction elected for this period will apply to any future offering periods. If your plan/program includes overlapping offering periods, your percentage withholding will be the aggregate of your enrollment elections for those offering periods. Your total payroll deduction elections for all offering periods cannot exceed the maximum allowed by your employer. You can suspend your payroll deduction withholding at any time by reducing the payroll deduction amount to zero.

You can automatically re-enroll in future offering periods by clicking the Yes option in the Future Enrollment section on the Change Payroll Deduction page. Enter a deduction percentage or dollar amount in the New column. Click Next to review your changes, then Next again to submit them. Make a note of the confirmation number. If you contact Fidelity concerning your re-enrollment, use this number.

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How do I enroll in a future offering period if I do not automatically re-enroll?

You must separately enroll through the online enrollment process prior to the enrollment deadline.

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WITHDRAWALS FROM YOUR ESPP

How does a withdrawal work in an ESPP?

With most employee stock purchase plans, you can withdraw from your plan at any time before the purchase. Withdrawals are made on Fidelity.com or through a representative. However, you should refer to your plan documents to determine your plan's rules governing withdrawals.

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How do I make a withdrawal from my employee stock purchase plan?

Refer to your plan documents to determine the availability and frequency of withdrawal request under your plan's specific rules. You can request a withdrawal by clicking Act > Withdraw Money. Click Withdraw Money next to an offering period with available funds. Enter the dollar amount that you want to withdraw (this amount must be equal to or less than the available amount).

You must read your Employee Stock Purchase Plan Enrollment Agreement and review the terms of the plan in the plan documentation, then indicate that you accept the terms by entering the words "I accept" in the text box. Click Next to review your request, then Next again to submit it. Make a note of the confirmation number, which is a receipt of your withdrawal. If you contact Fidelity concerning your withdrawal, use this number.

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ESTIMATING PURCHASES AND GAINS

Based on my current ESPP contributions, what is my estimated gain from purchases made?

Your ESPP gain may be estimated using your ESPP contributions and your plan's purchase rule calculation. Refer to your plan documents for your plan's specific purchase rules.

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How can I estimate the number of shares I will purchase based on my current contributions?

You can calculate an estimate of the number of shares you may purchase based on your current contributions by clicking Act > Estimate Purchase.

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Fidelity.com Help - Fidelity.com Help (2024)

FAQs

Why can't I login to my Fidelity account? ›

If you enter your user ID and password and do not receive an error message, but stay at the login page, your browser may be blocking cookies. To fix this issue, please enable cookies for this site — enabling cookies will allow the page to display features you may not be able to see otherwise.

How do I access my Fidelity account? ›

The same username and password can be used to access all of your Fidelity accounts through any of our service channels including:
  1. Fidelity.com (Brokerage accounts, personal retirement accounts like IRAs)
  2. NetBenefits.com (employer sponsored accounts like 401(k), 403(b), 457, health plans, pension, and HR/Payroll)

How do I withdraw all my money from Fidelity? ›

Go to Fidelity.com/movemoney or call 800-343-3548. Use this form to make a one-time withdrawal from your nonretirement Brokerage or Mutual Fund Only account.

How do I reset my Fidelity username and password? ›

How do I change my username, password, and other login information? You can change your username, password, or security questions any time at Your ProfileLog In Required. After logging in, select Security Settings, then Log in/Password.

Why does Fidelity keep saying my password is wrong? ›

If you receive an error message when using your password, try these suggestions: If your computer is filling in your password for you, try entering it yourself. Make sure the Caps Lock is off. Your User ID is case-sensitive.

How do I retrieve my Fidelity account? ›

The initial step to retrieve your Fidelity Account Number is to log into your online account using your credentials and navigate to the account details section to access your account number securely. Once you have successfully logged in, locate the 'Account Information' tab within your dashboard.

Is Fidelity having issues today? ›

User reports indicate no current problems at Fidelity

Fidelity offers investment services including mutual funds and index trackers (ETFs).

Why is my Fidelity account locked? ›

Are you having trouble logging in? If you've incorrectly entered your password multiple times, you'll be locked out of your account and will need to reset it. You can also change your password to enhance your security at any time.

How do I activate my account on Fidelity? ›

Step 1 • Log in to netbenefits.fidelity.com. Step 2 • Establish your username and password by clicking Register Now. Step 3 • Complete the information requested to verify your identity, including the last four digits of your Social Security number, date of birth, and first and last names. Click Next.

Can I transfer money from Fidelity to my bank? ›

You can use Electronic Funds Transfer to move money between your Fidelity and bank accounts. For information about contributing to or withdrawing from your IRA, see IRA Contributions and IRA Withdrawals.

Is it safe to keep all your money in Fidelity? ›

Several types of safeguards exist to protect your account and assets. All Fidelity brokerage accounts are automatically protected by the SIPC.

Does it cost money to withdraw from Fidelity? ›

No fees are assessed for requesting a distribution from your account in the form of a check.

How do I find my Fidelity account? ›

You can access your Fidelity 401(k) account number online at the Fidelity website or mobile app, by looking at an old account statement, or by calling Fidelity brokerage customer service team. Once you gain account access, make sure to keep note of your account information to easily access it in the future.

Why would Fidelity block my account? ›

If Fidelity discovers that your login credentials have been compromised, Fidelity will block your account and send you an email with the subject line: Action Required: Your Fidelity password has been blocked.

How do I talk to a real person at Fidelity? ›

Call 1-800-835-5097 to speak with a representative on your organization's plan.

Why am I locked out of my Fidelity account? ›

If you've incorrectly entered your password multiple times, you'll be locked out of your account and will need to reset it. You can also change your password to enhance your security at any time.

Why does my Fidelity account say account temporarily unavailable? ›

The error message “Account Temporarily Unavailable” could mean there is a connection issue or the site has been taken down for maintenance. If you close the site and reopen it the message will usually go away, and you can continue with your transaction.

Why is my Fidelity account currently restricted? ›

Accounts with three good faith violations or one freeriding violation in a 12-month period must be restricted to purchasing securities only with sufficient funds on hand in the form of core account balance, received deposit, or settled sale proceeds. This restriction expires in 90 days.

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