FedEx | System Down (2024)

FAQs

Is the FedEx website not working? ›

User reports indicate no current problems at FedEx

FedEx is a courier delivery services company.

Key Takeaways. FedEx warned of slowing demand because of "volatile macroeconomic conditions," and shares sank. The package delivery giant missed earnings and revenue estimates on a drop in volume, lower fuel surcharges, reduced demand surcharges, and a shift toward less profitable services.

Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, and national emergencies) may occur and cause delays for inbound and outbound shipments.

If you make too many failed attempts to log in, we'll lock your account. Please wait 60 minutes. Your user ID will be reactivated, and you'll be able to reset your password. If you need more help, contact FedEx Technical Support at 1.877.

The reason could be inclement weather, a natural disaster, a vehicle issue like a flat tire, or other conditions. We work hard to deliver every package as soon as possible, so a delivery exception doesn't necessarily mean that your shipment will arrive late.

One of the biggest challenges that FedEx has faced in recent years is the rise of e-commerce and the increasing demand for fast and reliable delivery services. With the growth of online shopping, FedEx has had to adapt its business model to meet the changing needs of consumers.

FedEx expects the layoffs to take place over the next 18 months. It is also looking at expenses of $250 million to $375 million related to these headcount reductions. This is part of its larger plan to cut $4 billion in operating costs by the end of 2025.

We may now be seeing the same pattern playing out in the shipping business. Amazon has been increasing the number of packages it delivers itself, and has already reached the point where it delivers half its own packages. By cutting off FedEx, Amazon is giving itself room to grow its own delivery revenue.

In 1973, FedEx was 2 days away from Bankruptcy. So its founder took the company's last $5000, went to Las Vegas, and gambled it all on a game of BLACKJACK. And he won.

Shipments receive updates at various points in their journeys between pickup and delivery. The frequency of scans may vary and it is not unusual for a shipment that's on its way to go more than 24 hours without an update, especially during periods of long travel.

Why is my FedEx package not updating? ›

If you already have a tracking number or reference ID but don't see any updates, it means the package is still at the shipper's original location. Once FedEx picks it up, we'll keep you informed until it arrives at your door.

Attacks on shipping vessels, alternative shipping routes around the canals, and restrictions on the number of shipping vessels able to pass through the Panama Canal are all reasons as to why there could be severe supply chain impacts.

Quarterly operating income for the air-based Express unit fell 60%, hit by volatile macroeconomic conditions, muted retailer restocking and reduced demand from its largest customer, the U.S. Postal Service (USPS). The U.S. Post Office has been diverting more packages from higher-margin air services to ground services.

Your package wasn't left for one of the following reasons: A signature is required. Import duties and taxes need to be collected. The package contains dangerous goods.

“No scheduled delivery date at this time” means we don't have a delivery estimate, or we don't have the package yet. You might see this status if your shipment is delayed or there's a handling exception. (See below for exception examples.)

Shipment details are updated once FedEx has received the package. If you already have a tracking number or reference ID but don't see any updates, it means the package is still at the shipper's original location.

The status of your shipment will be updated in the FedEx system at various points between pickup and delivery. The status of a package may remain the same for more than 24 hours while the shipment is in transit.

FedEx anticipates it will lay off 1,700 to 2,000 employees, reportedly costing the company between $250 million and $375 million through the 2026 fiscal year.