FDIC Information and Support Center (2024)

FAQs

How do I get in touch with FDIC? ›

Questions or problems: Please contact the FDIC Contact Center at 1-877-ASK-FDIC (877-275-3342), per the times listed below.

If there's no bank to acquire the deposits, the FDIC simply issues the depositor a check within a few days. Note that while the FDIC guarantees depositors won't lose any money up to the covered amount, there's no guarantee that if the funds move to a new bank they will earn the same interest rate.

A: Yes. The FDIC insures deposits according to the ownership category in which the funds are insured and how the accounts are titled. The standard deposit insurance coverage limit is $250,000 per depositor, per FDIC-insured bank, per ownership category.

Once the formal complaint has been filed:

An acknowledgement of receipt of the formal complaint will be issued; A letter delineating the issue(s) and identifying which claims will be accepted for investigation, or dismissed will be issued.

The FDIC protects the money depositors place in insured banks in the unlikely event of an insured-bank failure. Each depositor is insured to at least $250,000 per insured bank. FDIC deposit insurance covers all types of deposits held at an insured bank.

When there is no open bank acquirer for the deposits, the FDIC will pay the depositor directly by check up to the insured balance in each account. Such payments usually begin within a few days after the bank closing.

You can submit your complaint or inquiry online at the FDIC Information and Support Center at https://ask.fdic.gov/fdicinformationandsupportcenter/s/. Alternatively, you can submit a complaint via mail to the Consumer Response Unit at 1100 Walnut Street, Box#11, Kansas City, MO 64106.

If a bank closes, what happens to your money depends on whether the account is sold to another institution or the FDIC takes responsibility for paying out depositors. In most cases, accounts are sold to another bank, and you will automatically have access to your funds at the new institution.

To determine your deposit insurance coverage or ask any other specific deposit insurance questions, please visit the FDIC Information and Support Center or call 1-877-ASK-FDIC (1-877-275-3342).

What is the difference between member FDIC and FDIC insured? ›

I think customer might be confused between FDIC member bank (FDIC insured) and Federal Reserve non-member bank (nothing to do with FDIC or with insurance). The FDIC's own advertising regulations specify that an FDIC insured bank can use the phrase "Member FDIC" in ads to indicate that deposits are insured.

Most, but not all, banking institutions are insured by the FDIC. The Federal Deposit Insurance Corp. (FDIC) protects you against loss if your bank or thrift institution fails. Eligible bank accounts are insured up to $250,000 for principal and interest.

The FDIC is committed to transparency because it helps maintain trust in the safety and soundness of the banking system.

Contact Your Bank

If you believe somebody made an unauthorized transaction using your bank account information, request that the transaction be reversed and your money be returned.

You can submit your complaint or inquiry online at the FDIC Information and Support Center at https://ask.fdic.gov/fdicinformationandsupportcenter/s/. Alternatively, you can submit a complaint via mail to the Consumer Response Unit at 1100 Walnut Street, Box#11, Kansas City, MO 64106.

A: To determine if a bank is FDIC-insured, you can ask a bank representative, look for the FDIC sign at your bank, call the FDIC at 877-275-3342, or you can use the FDIC's BankFind tool.

Deposit insurance is a program that provides protection to depositors in case their bank encounters difficulties. The FDIC provides up to $250,000 per depositor, per insured bank, for each account ownership category.

Deposits are paid out “as soon as possible,” with one to three months being the average period from the date of closing to payment. During this period, depositors can request advance payment(s) of their insured deposits.