FAQs (2024)

1. Who can apply for a security clearance?

2. Do you have to be a U.S. citizen to receive a security clearance from the State Department?

3. What is the purpose of a security clearance?

4. How is it decided what level of clearance a person receives?

5. How many types or levels of security clearance are there?

6. What work does each clearance allow a person to do?

7. Will my clearance be transferable to other federal agencies?

8. How long is my security clearance good for after I leave the federal government?

9. Can I transfer my security clearance for private sector employment?

10. Does having a security clearance guarantee employment with the State Department?

11. Who does therecords checks?

12. Are members of my family or people living with me subject to a security check?

13. For what reasons would I be denied a security clearance?

14. How often is a security clearance renewed?

15. What are some typical delays that occur in the security clearance process?

16. How long does it take to process a typical security clearance?

17. What happens if I'm denied a security clearance? Is there an appeal process?

18. What can I do in advance to ease the process of my background investigation?

19. Where can I get assistance completing my security clearance package or inquire into the status of my security clearance for the Department of State?

1. Who can apply for a security clearance?
Individuals cannot initiate a security clearance application on their own. Rather, the Bureau of Human Resources determines whether a Department of State position will require a security clearance based upon the duties and responsibilities of the position. If the position requires access to classified information, then a personnel security background investigation must be conducted. This is only done after a conditional offer of employment is given to an individual.

2. Do you have to be a U.S. citizen to receive a security clearance from the State Department?
As outlined in Executive Order 12968, Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens. However, an exception is allowed in specific situations wherein there are compelling reasons for limited access to be granted to an immigrant alien or foreign national employee who possess a special expertise that is needed for specific programs, projects, contracts, licenses, certificates, or grants.

3. What is the purpose of a security clearance?
The purpose of a security clearance is to determine that a person is able and willing to safeguard classified national security information, based onhis or herloyalty, character, trustworthiness, and reliability.

4. How is it decided what level of clearance a person receives?
The Bureau of Human Resources determines whether a Department of State position will require a security clearance, as well as the level required, based upon the duties and responsibilities of the position.

5. How many types or levels of security clearance are there?
There are three levels of security clearance, with the highest level being Top Secret. Secret is the next level of clearanceand Confidential is the final.

6. What work does each clearance allow a person to do?
A clearance allows a person filling a specific position to have access to classified national security information up to and including the level of clearance that they hold, so long as the person has a need to know the information.

7. Will my clearance be transferable to other federal agencies?
Federal agencies will normally accept another agency's investigation as the basis for granting a security clearance, provided your last security clearance investigation was completed within the past 5 years for a Top Secret clearance and 10 years for a Secret clearance, and you have not had a break in service of more than 2 years. Also considered is whether there have been any significant changes in your situation since your last investigation. Some federal agencies might have additional investigative or adjudicative requirements that must be met prior to their accepting a clearance granted by another agency.

8. How long is my security clearance good for after I leave the federal government?
The Department of State will revalidate a security clearance if (1) the individual has not been out of federal service for more than 2 years and (2) if the individual's clearance is based on an appropriate and current personnel security clearance investigation.

9. Can I transfer my security clearance for private sector employment?
Security clearances only apply to positions that fall under the purview of the federal government. As stated in Executive Order 12968, Access to Classified Information, security clearances are only granted to persons "Employed by, detailed or assigned to, an [executive] agency, including members of the Armed Forces; an expert or consultant to an agency; an industrial or commercial contractor, licensee, certificate holder, or grantee of an agency, including all subcontractors; a personal services contractor; or any other category of person who acts for or on behalf of an agency as determined by the appropriate agency head."

10. Does having a security clearance guarantee employment with the State Department?
No. The hiring process addresses whether someone will be initially selected for a particular position within the State Department. The security clearance process does not begin until after a conditional offer of employment is given.

11. Who does therecords checks?
The Office of Personnel Security and Suitability, Bureau of Diplomatic Security, conducts all national agency and credit history checks in support of their investigations. Diplomatic Security investigators located worldwide conduct all other investigative leads, which includes local law enforcement checks.

12. Are members of my family or people living with me subject to a security check?
There are circ*mstances in which limited records checks or an investigation may be conducted on a spouse or cohabitant*. National agency checks are conducted on spouses and/or cohabitants of individuals being processed for a Top Secret level clearance, with the spouse or cohabitant's authorization. Additional investigations may be conducted when the spouse or cohabitant is a foreign national.

*A cohabitant is defined as someone with whom you live together as husband and wife and the relationship involves the mutual assumption of marital rights, duties, and obligations, which are usually manifested by married people, including, but not necessarily dependent on, sexual relations.

13. For what reasons would I be denied a security clearance?
Various reasons exist for why someone may be denied a security clearance. The most important factors in an investigationare the individual's honesty, candor, and thoroughness in the completion of their security clearance forms. Every case is individually assessed, using the National Security Board's 13 Adjudicative Guidelines, to determine whether the granting or continuing of eligibility for a security clearance is clearly consistent with the interests of national security.

The adjudicative guidelines include: allegiance to the United States; foreign influence; foreign preference; sexual behavior; personal conduct; financial considerations; alcohol consumption; drug involvement; emotional, mental, and personality disorders; criminal conduct; security violations; outside activities; and misuse of information technology systems.

14. How often is a security clearance renewed?
An individual is normally subject to periodic reinvestigation at a minimum of every 5 years for a Top Secret level clearance and every 10 years for a Secret level clearance.

15. What are some typical delays that occur in the security clearance process?
Some of the most common areas of delay include the submission of incomplete security packages, poorly collected fingerprints, and investigations that involve coverage of extensive overseas activities.

Individuals can help expedite the process by ensuring they have completed all forms in a thorough and accurate manner; familiarizing themselves with the appearance of a properly rolled set of fingerprints, so they know theirs are done properly; and when possible, providing stateside references that can verify foreign activities.

16. How long does it take to process a typical security clearance?
Each case varies, but the general time averages about 120 days. The Department of State has recently initiated a goal to render a security clearance decision in 90 days.

17. What happens if I'm denied a security clearance? Is there an appeal process?
If you are denied a security clearance, or your continued eligibility for access to classified information is revoked, you will be notified of the reason(s) and be provided with the procedures for filing an appeal. You will be given the opportunity to address any derogatory information that was gathered during the investigation and either correct or clarify the situation.

18. What can I do in advance to ease the process of my background investigation?
Alot of detailed information isrequired to conduct a background investigation.Informationsuch ascomplete names, addresses, telephone numbers, and dates of birth for relatives will be required. We suggest you print the Questionnaire for National Security Positions(Standard Form 86) and begin collecting that information so you will have it ready when asked.

19. Where can I get assistance completing my security clearance package or inquire into the status of my security clearance?
For assistance with completing your security clearance package or to inquire into the status of your security clearance, you may email us at [email protected] or you may may talk with a personnel security specialist at our Customer Service Center between the hours of 8:00 A.M. and 5:00 P.M., EST, by dialing toll free 1-866-643-4636 (1-866-643-INFO) or 571-345-3186.

You also may send correspondence to one of the addresses below:

Mailing Address:
U.S. Department of State
DS/SI/PSS, SA-20
Washington, DC 20522-2008

Federal Express Address:
U.S. Department of State
DS/SI/PSS, 10th Floor
1801 N. Lynn Street
Arlington, VA 22209

FAQs (2024)

FAQs

How do you answer FAQ questions? ›

How To Handle FAQs Effectively
  1. Keep the structure logical, clear, and simple.
  2. Make sure the answers are straightforward and concise.
  3. For detailed explanations, provide a link to a guide or article.
  4. Regularly update questions and answers with new information.
  5. Organize questions into categories.
  6. Provide a search bar.

How do you use FAQs in a sentence? ›

The agency later provided a generic document with responses to frequently asked questions. The full border directions and frequently asked questions are here. It includes 20 frequently asked questions on the basics.

What should FAQs include? ›

FAQ pages vary depending on the business, but could include the following information:
  • business information such as opening hours and brand values.
  • product support, help and specifications.
  • price listings for products.
  • user guides and manuals.

How long should FAQ answers be? ›

Though you want answers to be thorough, it's equally important to keep them short and to the point. Users come to FAQ pages for answers, you don't want to make them work for it. Include enough information to completely answer the question, but try not to exceed 2-3 sentences for each.

What is the meaning of FAQs and answers? ›

abbreviation for frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website.

How do you answer Q&A effectively? ›

Here are 17 tips to keep in mind when preparing to answer difficult questions effectively and constructively:
  1. Prepare for tough questions. ...
  2. Pause before responding. ...
  3. Monitor your body language. ...
  4. Reword the question. ...
  5. Take more time if you need to. ...
  6. Acknowledge the other person's emotions. ...
  7. Answer a portion of the question.
Jun 9, 2023

Should I use FAQ or FAQs? ›

FAQ can be pronounced as an initialism, "F-A-Q", or as an acronym, "FAQ". Web designers often label a single list of questions as a "FAQ", such as on Google Search, while using "FAQs" to denote multiple lists of questions such as on United States Treasury sites.

How do you reference FAQs? ›

Author's Last Name, Author's First Name. "Title of the Article" Name of the Internet Site. Internet Address. Date Visited the Internet Site.

How do you use quick and easy FAQs? ›

Search for the Plugin: In the 'Search plugins…' box, type in Quick and Easy FAQs . Install the Plugin: Locate Quick and Easy FAQs in the search results, click 'Install Now' and wait for the installation to complete. Activate the Plugin: After installation, click 'Activate' to start using the plugin on your website.

What are common FAQs? ›

It is a compilation of common questions and their corresponding answers that are often asked by customers or users. Having a FAQ section on a website, after a product description or in any customer support platform is crucial for various reasons.

How do you describe FAQs? ›

An FAQ page (short for Frequently Asked Question page) is a part of your website that provides answers to common questions, assuages concerns, and overcomes objections. It's a space where customers can delve into the finer details of your product or service, away from your sales-focused landing pages and homepage.

What is the purpose of FAQs? ›

Frequently asked questions, or FAQs as they are known, are a great way to improve your customer's experience of your website. It allows you to answer the questions that are most commonly asked surrounding your product or service.

How many questions should be on an FAQ? ›

If you have a small website or product, your FAQ page may only need to include a handful of questions and answers. In contrast, a larger website or product might require a longer FAQ page to cover all the relevant topics and address common user concerns.

Should FAQs be its own page? ›

By having this information on your website on a dedicated, optimized page, it's easy for a potential customer to search their question, find your answer page, and learn about your business. This allows them to either opt-in and become a lead or move further into your sales funnel.

What is a meta description for FAQ? ›

For example, if your FAQ page is about how to use a certain product or service, your meta description should highlight the benefits and features that users are interested in, as well as the main questions that you answer. Identify the keywords and phrases users are searching for to reach your FAQ page.

How do you answer a Q&A session? ›

Be polite • Repeat the question to ensure everyone has heard it • Answer clearly and concisely, using plain language • Thank the questioner • If you do not know the answer, admit it. Do not bluff. Promise to follow it up – and do so!

How do you answer questions that ask how? ›

In short, explain the problem (how, and why), then explain the solution (what, how, and why), and finish by linking the point back to the thesis in question. Rinse and repeat this three times. For a great example of how this is effectively done, see Olivia Shoemaker's 2017 NSDA IX Final speech.

How do you properly respond to a question? ›

Notice what happens.
  1. Listen to the Question. Sounds simple, but with so many things calling for our attention, it's easy to be distracted and not hear what the question really is. ...
  2. Pause. The second step is to pause long enough to take a breath from your diaphragm. ...
  3. Repeat the Question. ...
  4. Respond Honestly. ...
  5. Know When to Stop.

How do you answer quick questions? ›

To master the ability to answer any question quickly, the single best habit you can cultivate is active listening. Active listening is a series of techniques that demonstrate your engagement with the speaker and, in turn, can help you internalize their words, equipping you to respond with focus and precision.

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