FAQs | Honda Center (2024)

What is the policy on bringing bags inside the arena?

For all events at Honda Center, bags and purses can be no larger than 5 in. x 9 in. x 2 in. to be permitted and are subject to manual inspection - this includes clear bags. All other purses/bags/clutches will not be allowed into the venue. Backpacks of any size are not permitted.

Honda Center does not offer a bag check.

Guests who require a diaper bag or purse/bag for medical items, such as prescription medication, breast pumps, and other special medical equipment, are permittedto bring a bag no larger than12 in. x 12 in. x 12 in. These medical and diaper bags must undergo additional screening and inspection.

Honda Center reserves the right to amend or change this policy at any time.

For a complete list of prohibited bags and items,click here.

How do I report inappropriate fan behavior at an event?

Text "RESPECT" to64600 and include your seat location and issue.

How do I get media credentials for an upcoming event?

To request media credentials or photo passes for an upcoming event please email [email protected].

Will I be subject to a security search upon entering?

All entry doors at Honda Center are now outfitted with new state-of-the-art walk-through metal detection systems where fans will be screened prior to entry. This league-wide initiative aims to strengthen and standardize security practices, as well as ensure that the safety of our guests is a top priority. For more information, see Honda Center Security Policies.

Can I bring my own food and beverage into an event at Honda Center?

No outside food or beverage is allowed in the building during an event.

For questions regarding an ADA accommodation, please either email [email protected] or call 714-704-2400.

Once I leave the building am I allowed back in the arena?

For most events, guests can exit out of one of the main entrances (North, South or East Doors) and get their ticket scanned out by an usher and scanned back in upon return. Guests will be subject to the standard security check once they wish to return.

How can I get a birthday message on the jumbotron during a Ducks game?

Ducks birthday messages are available for $30. All proceeds benefit the Anaheim Ducks Foundation. We require at least 48 hours (business days) notice for a birthday message. Messages run during the first intermission of the game and can be seen only on the screens at each end of the arena.

Click here or call 877-WILDWING. Please note birthday messages are not available for Honda Center shows.

What row is at the beginning of the section?

Each fixed section begins with Row A at the bottom and continues up the section alphabetically. There is no Row I or O. Double lettered rows may be used for basketball or other special events. Double letters are in front of single letters. Floor rows are usually numbered 1 and back, but are subject to change depending on the event set up.

How are the seats numbered at Honda Center?

Seat number 1 is on the right aisle as you are seated in a section facing the floor or stage. Most rows have 14 seats, some have 15 or 16.

Are binoculars available to rent at Honda Center events?

Binoculars are available to rent at select events.

Does Honda Center offer public tours of the arena?

No public tours are available.

What accommodations exist for guests with disabilities?

Honda Center is committed to ensure that each guest has a great experience and that guests with disabilities receive the accommodation he or she needs. Visit the ADA Accessibility page for information about accessible features of Honda Center. For specific questions that are not answered on this website or advance arrangements for ADA accommodations, please either email [email protected] or call 714-704-2400.

Are cameras allowed at Honda Center?

Video, audio, and cameras with lenses longer than six inches are prohibited inside the arena. Detachable lenses, regardless of size, are not permitted. The camera policy is subject to change dependent upon the event promoters’ requirements for each event. Binoculars are allowed. Camera bags are not allowed.

If you have lost an item while attending an event at Honda Center please go to the Fan Relations Desk at section 213. For inquires after an event has taken place call the front desk at (714) 704-2400.

Is there a dress code?

All guests in attendance are required to wear a shirt, pants/shorts/skirts/dress and shoes at all times for their own safety. Honda Center reserves the right to deny entry to any guests wearing clothing items deemed offensive.

How early do the doors to the arena open for an event?

For most events, the doors of the arena will open 1.5 hours prior to the start time of the event. For Disney on Ice, it is one hour.

What is the Jack Daniel’s Old No. 7 Club?

Jack Daniel’s Old No. 7 Club is a private restaurant and bar located on the exclusive Premium Level. This establishment is available to Club & Suite Holders along with the Ducks Glass Seat Holders only. If you are interested in making a reservation please email the restaurant manager at [email protected].

May I bring my service animal?

Guests with a disability who are assisted by a service dog may bring the service dog as permitted by the ADA. Guests who require assistance from his or her service dog while at the Honda Center are encouraged to contact [email protected] in advance to confirm seating locations or seat relocations.

What size posters/signs are allowed in the building?

Signs are allowed as long as they are not derogatory, obscene, do not block the view of other guests and are not attached to a pole of any kind. As a general rule, the size limit of signs is 26” x 30” (The sign policy is subject to change depending on each show’s individual policy).

What are your standard policies for shows with general admission (GA) entry?

GA ticket holders are able to arrive at Honda Center to obtain sequentially numbered wristbands at noon the day of the show in Lot 2. For the complete general admission policy, see Honda Center General Building Policies.

FAQs | Honda Center (2024)
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