FAQs for Online Security Device – Citibank Singapore (2024)

FAQs

What is a security device in online banking? ›

A USB security key plugs into your computer's USB port and functions as an extra layer of security that's used in Online Banking to increase limits for certain transfer types.

To change your log-in password and the security questions, go to My Profile tab, and then go to Change password or Set security questions again respectively.

If you are a registered user of Citi Mobile^® App with enhanced security and you wish to access your account details or perform transactions on Citibank Online, you will be prompted to authenticate your transaction securely by scanning the QR code on screen via the Citi Mobile^® App and performing Biometric or Password ...

If you would like to change the mobile device on which your Citi Mobile^® Token is activated, simply complete the activation process on the mobile device you would like to change to. Once the activation is completed, the Citi Mobile^® Token on the previous device will be automatically deactivated immediately.

The Security Device generates a Security Code every few seconds, which you will use to log on to the Online Banking Service, together with your chosen Username and Password. Once you have entered a code during logon, it cannot be accepted again.

How does a home security system work? For the majority of home security systems, all of the components connect to a base station. From there, they connect to a mobile application via Wi-Fi or Bluetooth, allowing us to monitor and control everything remotely.

If you have a computer that you have chosen to “Remember computer” on, you can log in on that computer and reset your security questions. Otherwise, you'll need to visit your nearest branch (please bring a valid photo ID) for assistance.

The Card Security Code is usually a 3- or 4-digit number, which is not part of the credit card number. The CSC is typically printed on the back of a credit card (usually in the signature field).

The Security Word enables you to securely access your account after you have forgotten your Password. When you applied for the card, you were asked to provide a hint (a question such as, "What is my best friend's last name?") and the answer to the hint/question (which is your Security Password).

Citibank. Citibank's app doesn't have 2FA turned on by default, but you should change that. Go to Profile > Security Center > 2-Step Authentication and toggle on the setting.

What technology does Citi use? ›

Our technology teams deliver customized solutions by utilizing cutting edge technologies to deploy everything from cloud computing to mobile solutions to APIs, creating a competitive advantage for Citi, our clients, our regulators and our stakeholders.

Frequently Asked Questions. 1. What is CitiDirect® mobile token? This is a new login credential available on the CitiDirect mobile app that enables users to login to CitiDirect® desktop and mobile.

If you have forgotten your Citi Mobile Token PIN, change your Citi Mobile Token PIN immediately. You can do it by going to Settings and Profile in the app (icon in the upper-left corner with your first name) and selecting “reset Citi Mobile Token”.

Security Devices means all access IDs, PINs, passwords or other forms of electronic identification and other codes or access procedures issued by the Bank or any other party designated by the Bank in order to enable access to any services in connection with the Card.

Online banking and remote access to financial accounts is part of daily life now – with connections through internet devices such as smartphones, laptops, readers, tablets or desktops – account information is a click away.

Kyle Marchini, senior analyst in fraud management with research-based advisory firm Javelin Strategy & Research: "I give bank apps on mobile devices the edge when it comes to safety,” Marchini says. With computers, he says, it is easier to inadvertently download malware from hackers.

Firewalls are network security devices that monitor and 'curate' network traffic based on a rigid set of rules. A firewall establishes a protective wall between your internal private network and the global internet. As we'll see soon enough, firewalls can be both software applications and hardware devices.