FAQs (2024)

Q. What is the Paperwork Reduction Act (PRA)?

A. The Paperwork Reduction Act of 1995 (P.L. 104-13) 44 USC, Chapter 35, is a law governing the collection of information by government agencies from members of the public. Under the PRA, government agencies planning to conduct or sponsor a collection must obtain OMB approval prior to undertaking the collection. In general, the PRA applies to collections involving:

  • 10 or more members of the public
  • identical or standardized questions (regardless of the number of questions)

Q. Is OMB approval required if the collection is resulting from an Executive Order or is statutorily required?

A. The Paperwork Reduction Act is a law and must be complied with regardless of the origin or reason for the collection.

Q. Does the Paperwork Reduction Act apply to collections:

  • that are voluntary in nature?
  • that don’t involve any forms?
  • that are conducted over the telephone?
  • performed as a part of a focus group or roundtable?
  • where only one question is asked?
  • that will only be conducted one time?
  • that is a part of a pilot project or program?

A. In accordance with the PRA, OMB approval must be obtained prior to collecting information in any situation where 10 or more individuals are involved, and the questions are standardized in nature.

Q. Who should I contact if I have questions on whether OMB approval is required or to seek guidance on preparing an information collection approval request package?

A. Every agency has an Information Collection Clearance Contact. The Departmental Information Clearance Officer resides within the Office of the Chief Information Officer (OCIO) and interfaces between the agencies and OMB.

Q. What is the process for obtaining OMB approval for a collection?

A. In general, there are four steps to preparing and submitting and information collection request for OMB approval.

Step 1 Prepare and publish a notice in the Federal Register to provide a 60-day period for the public to comment on the reporting and record keeping requirements associated with the information collection.

Step 2 Prepare an information collection approval request package. A complete package should contain the following items in the order listed:

  • Signed OMB 83-I;
  • Supporting Statement;
  • Spreadsheet (grid) showing number of respondents, responses, burden hours and cost;
  • Copies of forms, instructions, or other collection instruments, if applicable (e.g., focus group scripts, surveys); and
  • Copies of pertinent statutes and/or regulations or other reference materials related to the collection (e.g., OIG/GAO audits or studies substantiating the need for the collection, copies of documents published because of previous collection efforts).

Step 3 Forward the submission to your Agency Information Collection Clearance Contact for review and uploading into ROCIS prior to forwarding it through the Department.

Step 4 The Departmental Information Collection Clearance Officer reviews the collection for quality and potential duplication across the Department prior to submitting the collection in ROCIS to OMB.

NOTE: The length of time for obtaining OMB approval averages 8 months including the time required to obtain internal clearances on the Federal Register notice, the 60-day public comment period and the 60 days OMB must review and act on each request.

Q. What happens if an agency has already conducted a collection for which OMB approval was not obtained? What happens if an agency does not obtain OMB approval for a future collection?

A. The Paperwork Reduction Act is a law and failure to comply with the requirements of the Act is breaking the law. The Chief Information Officer (CIO) is the senior policy official for USDA responsible for Departmental compliance with the PRA. When OMB becomes aware of a violation of the Paperwork Reduction Act it is brought to the CIO’s attention. If the violation is not resolved in a timely manner, the issue is raised in OMB’s management chain and can result in official Departmental reprimands and may have budget implications.

If an unapproved collection has already occurred and it is ongoing it nature, the agency should bring the violation to the attention of the Departmental Information Collection Clearance Officer and work to resolve the violation as soon as possible. If an unapproved collection is conducted and it is a one-time collection, there is no further action that an agency can take to rectify the violation in the short term.

Annually, each agency must submit a summary of information collection activity for the previous fiscal year and a forecast for the coming fiscal year. This summary must also include a description of each violation and the action taken, if any, to resolve the issue.

While the consequences of violating the Paperwork Reduction Act do not involve fines or jail sentences, there are legal ramifications to conducting or sponsoring a collection of information without OMB approvals. When a collection occurs without approval, USDA leaves itself open to lawsuits from individuals in the public.

FAQs (2024)

FAQs

FAQs? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

What is the meaning of FAQs? ›

Meaning of FAQ in English

abbreviation for frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website. Internet terminology.

What do the letters FAQ stand for? ›

FAQ. Frequently Asked Question(s). When people say "the FAQ", they are generally referring to a list of answers to Frequently Asked Questions.

What are common FAQs? ›

Some common examples include questions about service hours, shipping and handling, product details, return policies, etc., depending on the industry. You can have different FAQ sections for different pages of your website. Your FAQ page demonstrates how well you understand your customers.

Do you say FAQ or FAQs? ›

FAQ can be pronounced as an initialism, "F-A-Q", or as an acronym, "FAQ". Web designers often label a single list of questions as a "FAQ", such as on Google Search, while using "FAQs" to denote multiple lists of questions such as on United States Treasury sites.

What is the main purpose of FAQs? ›

Frequently asked questions, or FAQs as they are known, are a great way to improve your customer's experience of your website. It allows you to answer the questions that are most commonly asked surrounding your product or service.

What is the acronym of FAQs? ›

What does the FAQ refer to? ›

frequently asked question; frequently asked questions — used to refer to a list of questions and answers that is shown on a Web site to provide basic information to the people who use the site.

What does FAQ mean in military? ›

Frequently Asked Questions. Official websites use .mil. A .mil website belongs to an official U.S. Department of Defense organization in the United States.

What is FAQ also known as? ›

In English, FAQ is called Frequently Asked Questions, which refers to the frequently asked questions. FAQs are important because they provide users with a readily available answer to a question that has already been asked.

What do FAQs offer? ›

An FAQ page (short for Frequently Asked Question page) is a part of your website that provides answers to common questions, assuages concerns, and overcomes objections. It's a space where customers can delve into the finer details of your product or service, away from your sales-focused landing pages and homepage.

What does a good FAQ look like? ›

An effective FAQ page should include a clear and concise introduction, questions and answers divided by categories, links to additional resources, and a search function to help visitors quickly find the answers they are looking for.

What are general FAQs? ›

What is General FAQ? It is a collection of common questions and answers not specific to a product, feature, or service.

How many questions should be on an FAQ? ›

If you have a small website or product, your FAQ page may only need to include a handful of questions and answers. In contrast, a larger website or product might require a longer FAQ page to cover all the relevant topics and address common user concerns.

What is the key to a well-written FAQ? ›

Tips to make an effective FAQ page

Keep it brief. Short, straightforward answers are the most effective way of relaying information to customers so try to keep it brief. Try not to write more than a paragraph or two for each question. Consider the customer journey.

How do you describe FAQs? ›

An FAQ page (short for Frequently Asked Question page) is a part of your website that provides answers to common questions, assuages concerns, and overcomes objections. It's a space where customers can delve into the finer details of your product or service, away from your sales-focused landing pages and homepage.

What does FAQ mean in business? ›

FAQ stands for Frequently Asked Questions. It's your opportunity to communicate with the most important visitors to your website – those who have begun the decision-making process about whether to do business with you.

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