FAQ - Ascent Funding (2024)

Ascent’s college loans are private student loans for those attending undergraduate and graduate programs at eligible institutions. We offer private cosigned and non-cosigned student loans.

Ascent’s bootcamp loans are consumer loans for those seeking to transform their career at a bootcamp or accelerated-learning program.

Ascent’s customer service team is 100% U.S.-based and is here to help you every step of the way.For Ascent’s College Loans

• Call us at (877) 216-0876 (toll free)
  Monday – Thursday 7 a.m. – 5 p.m. (PST)
  Friday 7 a.m. – 4 p.m. (PST)
• Email us at [emailprotected].
• You can also login to your account at any time to check your status at college.ascentfunding.com.

For Ascent’s Bootcamp Loans

• Call us at (877) 216-0876 (toll free)
  Monday – Thursday 7 a.m. – 5 p.m. (PST)
  Friday 7 a.m. – 4 p.m. (PST)
• Email us at [emailprotected].
• You can also login to your account at any time to check your status at bootcamp.ascentfunding.com.

Launch Servicing is here to help simplify the servicing process and make repayment easy. There are several ways you can contact Launch Servicing:

• Mobile App: Manage your account from anywhere! Download the AscentConnect mobile app from the Apple App Store or Google Play Store and login using the same credentials as your Ascent account.
• Call: Contact your lending specialist at Launch Servicing at 877-209-5297 toll-free Monday through Friday between the hours of 8 AM and 5 PM CT.
• Email: [emailprotected]
• Online Portal: Log into the repayment portal at AscentFunding.LaunchServicing.com.

Don’t worry – our pre-qualification process uses a soft-inquiry tool that won’t affect your credit. If you pre-qualify for an Ascent loan, you’ll see your exact rates and repayment options with no impact on your credit. We’ll only continue to a hard credit check once you accept and agree to move forward with a loan option.

Your pre-qualified rate and final rate after hard credit check may differ depending on changes to your credit score in the interim. Please note that a hard credit check may impact your credit score, and typically will stay on your credit report for about 2 years.

Interest rates are based on different criteria depending on the type of loan you’re applying for:

• Cosigned Credit-Based Loans: When applying with a cosigner, we consider both the student’s credit score and the credit score of your cosigner. Both credit scores, as well as your chosen repayment plan and loan term, are used to determine your interest rate, and your cosigner must meet minimum income requirements to be eligible.
• Non-Cosigned Credit-Based Loans: For this loan option, only the student’s credit score is considered, along with their chosen repayment plan and loan term. The student must have a two-year credit history and a minimum credit score as well as meet minimum income and debt-to-income requirements to be eligible.
• Non-Cosigned Outcomes-Based Loan (eligible undergraduate juniors and seniors only): If a student has no credit score, their rates are created based on their chosen repayment plan. If a student meets the minimum credit score, with or without two years of credit history, their score may be used to calculate your interest rate.

For more information, please visit our Repayment Examples.

The quicker you move through your tasks, the quicker the process will be. As soon as you’re finished with your tasks, we can send your loan application to your school for certification. Then, your school will review your application and set your disbursem*nt dates.

Your school may certify your college loan for a lower amount and/or change your graduation dates or disbursem*nt dates, which will require you to accept the new terms. If your school fails to certify your loan, it will be denied.

You have several monthly payment options, including automated payments! After you are approved for a loan, we’ll help you set up your repayment account with our loan servicer. Launch Servicing and Aspire are the loan servicers for Ascent’s college loans. Our servicers send your statements, process payments, and help you with any payment questions.

To make payments and manage your account from anywhere, visit and download the AscentConnect mobile app from theApple App StoreorGoogle Play Storeand login using the same credentials as your Ascent account.

You are also able to make payments on or ask questions about an existing loan, visitingAscentFunding.LaunchServicing.comor by calling877-209-5297.

Ascent offers private student loans to help undergraduate and graduate students pay for college.

• Undergraduate students have the option to apply for a Cosigned Credit-Based Loan, Non-Cosigned Credit-Based Loan or Non-Cosigned Outcomes-Based Loan (for eligible juniors and seniors – see eligibility requirements.)
• Graduate students have the option to apply for a Cosigned Credit-Based Loan or Non-Cosigned Credit-Based Loan. Ascent created customized repayment terms for:
  • Business School (MBA)
  • Dental School (DMD, DDS)
  • Law School (JD, LLM)
  • Medical School (MD, DO, DVM, VMD, DPM)
  • General Graduate School (Health Professionals, Nursing, Pharmacy, MA, MS, PhD), etc.)
• Parents, grandparents, guardians, or sponsors have the option to apply for a Parent Student Loan – see eligibility requirements.

Ascent’s college loans provide more opportunities to qualify for a loan with a cosigner or without a cosigner. Ascent’s award-winning Non-Cosigned Outcomes-Based Loan (for undergraduate juniors and seniors only) considers more than just a credit score; to give students the opportunity to qualify for a loan without a cosigner. Ascent also offers credit-based loans for graduate students. Ascent’s college loans are competitively priced. You can choose from affordable fixed or variable rates, customize your repayment terms, and pay off your loan early without any penalty.

In addition, Ascent offers benefits with our college loans that can help save money with a 1% Cash Back Reward upon graduation and an Automatic Payment Discount of at least 0.25% for Credit-Based Loans and in some cases up to 1.00% for Undergraduate Non-Cosigned Outcomes-Based Loans. The Automatic Payment Discount is available if the borrower is enrolled in automatic payments from their personal checking account and the amount is successfully withdrawn from the authorized bank account each month. (See Automatic Payment Discount Terms & Conditions.)

Ascent offers a Student Success program, which is a two-tier program for students applying for Ascent undergraduate loans and for Ascent undergraduate borrowers. To learn more about the program, visit AscentFunding.com/Student-Success

Yes, borrowers are eligible to receive the following incentives with Ascent’s college loans:

• Automatic Payment Discount: Borrowers can get either a 0.25% (for Credit-Based Loans) or 1.00% (for Undergraduate Outcomes-Based Loans) interest rate reduction if payments are made by automatic payment. The Automatic Payment Discount is available if the borrower is enrolled in automatic payments from their personal checking account and the amount is successfully withdrawn from the authorized bank account each month. (See Automatic Payment Discount Terms & Conditions.)
• 1% Cash Back Graduation Reward: Borrowers are eligible to receive a 1% Cash Back Reward after graduation and upon meeting certain qualifying criteria. Learn More »
• Refer A Friend in College: Earn money for each friend in college you refer – There’s no limit to what you can earn! See below for additional details or Learn More »
• Student Success Program: All Ascent undergraduate loan applicants gain Tier 1 access to the digital success program. Tier 2 access to one-on-one coaching is granted for one year to students whose Ascent undergraduate loans are funded. Please see our Terms of Use for more details on eligibility. Learn More »

For full details about Ascent’s Refer A Friend Program for college students, visit AscentFunding.com/Refer.

Here is how you can start referring your friends in college:

• Sign in or create an Ascent account
• In your Ascent Refer A Friend account, Referral Page, find your unique referral code
• Share your unique referral code with friends who need a private student loan via social media, text or email

Here’s the breakdown:

• You can earn $25 if someone you refer to Ascent submits an application using your referral code and is conditionally approved for a college loan. This requires that the applicant be new to Ascent and that the applicant completes and submits the application as required.
• You can earn an additional $500 if your friend’s college loan application is approved and is funded.
• Your referred friend can earn $100 if the loan application is approved and the loan is funded.
• VOID WHERE PROHIBITED. Open only to individuals who have created an account with the Ascent college loan program at AscentFunding.com, are legal residents of the U.S. or District of Columbia (excluding Vermont and Michigan) and are at least 18 years of age.

Don’t worry – our pre-qualification process uses a soft-inquiry tool that won’t affect your credit. If you pre-qualify for an Ascent loan, you’ll see your exact rates and repayment options with no impact on your credit. We’ll only continue to a hard credit check once you accept and agree to move forward with a loan option.

Your pre-qualified rate and final rate after hard credit check may differ depending on changes to your credit score in the interim. Please note that a hard credit check may impact your credit score, and typically will stay on your credit report for about 2 years.

Interest rates are based on different criteria depending on the type of loan you’re applying for:

• Cosigned Credit-Based Loans: When applying with a cosigner, we consider both the student’s credit score and the credit score of your cosigner. Both credit scores, as well as your chosen repayment plan and loan term, are used to determine your interest rate, and your cosigner must meet minimum income requirements to be eligible.
• Non-Cosigned Credit-Based Loans: For this loan option, only the student’s credit score is considered, along with their chosen repayment plan and loan term. The student must have a two-year credit history and a minimum credit score as well as meet minimum income and debt-to-income requirements to be eligible.
• Non-Cosigned Outcomes-Based Loan (eligible undergraduate juniors and seniors only): If a student has no credit score, their rates are created based on their chosen repayment plan. If a student meets the minimum credit score, with or without two years of credit history, their score may be used to calculate your interest rate.

For more information, please visit our Repayment Examples.

Yes. Non-U.S. citizens who meet certain eligibility criteria can apply for an Ascent college or bootcamp loan. Please see the required documentation and cosigner requirements below.

Permanent Resident

Required Documents:

• Unexpired Permanent Resident Card (If expired, provide extension letter)
• Social Security Card

Cosigner requirements: You can apply as a solo applicant, or with a U.S Citizen or U.S Permanent Resident Cosigner

Temporary Resident:

Required Documents:

• Unexpired VISA with an acceptable category as follows:F-1, F-3, G-1, H-1B, H-1C, H-2B, H-3, J-1, L-1, M-1, M-3, T-1, TN
• Social Security Card

The following documents may also be submitted in lieu of a VISA and Social Security Card

• I-20 Form (pages 1 & 2 signed) (if applicable)
• Unexpired Passport from country of origin


• *Temporary Protected Status:
• See here for eligible countries: https://www.uscis.gov/humanitarian/temporary-protected-status
• Required Documents:
• Form I-797, Notice of Action
• Unexpired Passport from country of origin
• Social Security Card (if applicable

Cosigner requirements: You can apply with a U.S. Citizen or U.S. Permanent Resident cosigner.

Deferred Action for Childhood Arrivals (DACA):

Required Documents:

• Unexpired Employment Authorization Card with your name and a C33 category code
• If expired or in process we need a Form I-797, Notice of Action or written notice of DACA and employment authorization
• Social Security Card

Cosigner requirements: You can apply as a solo applicant, or with a U.S Citizen or U.S Permanent Resident Cosigner

NOTE: The option to apply to release the cosigner after making twelve (12) consecutive full principal and interest payments on-time or an equivalent prepayment amount while also meeting the other eligibility criteria to qualify is only available to student borrowers that are U.S. citizens or have U.S. permanent resident status or DACA status. (See FAQ, “Can I eventually remove the cosigner from my loan?”)

Students enrolled full-time or at least half-time at an eligible institution may qualify. Certain limitations may apply for such applicants that apply without a cosigner.

For applicants approved for our Cosigned Credit-Based Loan or Non-Cosigned Credit-Based Loan, you may qualify when enrolled in a degree program at least half-time at an eligible institution. For applicants approved by for our Non-Cosigned Outcomes-Based Loan, you must be enrolled full-time*.

*Applicants graduating within 9-months may be enrolled half-time under Ascent's Non-Cosigned Outcomes-Based Loan

Ascent’s credit decisioning criteria is proprietary and subject to change, but you can check what rates you pre-qualify for in just four (4) steps without impacting your credit score. We consider credit history and several other factors including, but not limited to, credit score.

• Cosigned Credit-Based Loan for undergraduate and graduate students
  • Student borrowers must have a minimum credit score. The minimum score required is subject to change and may depend on the credit score of your cosigner.
  • Cosigners must have a minimum credit score. The minimum score required is subject to change and may depend on the credit score of your borrower.
• Non-Cosigned Credit-Based Loan for undergraduate and graduate students
  • Student borrowers must have more than two (2) years of credit history with a minimum credit score.
• Non-Cosigned Outcomes-Based Loan for undergraduate (juniors and seniors ONLY)

Eligible student borrowers with no credit score, or eligible students that meet a minimum credit score with or without two (2) years of credit history. (See Non-Cosigned Outcomes-Based Loan eligibility requirements.)

• If you are an undergraduate student borrower without a cosigner AND have less than two (2) years of credit history, OR any student borrower with a cosigner:
  • There is no minimum income requirement. See NOTE below.
• If you are a student borrower without a cosigner and have at least two (2) years of credit history.
  • You will be tested against the following criteria to determine your eligibility for the most favorable rates and terms available:
    • Minimum gross annual income of $24,000
    • Must meet a monthly debt-to-income (DTI) ratio
• If you are a cosigner:
  • Must meet a minimum gross annual income of $24,000

The maximum loan amount for an Ascent loan is limited to the total cost of attendance for a period not to exceed one full academic year, including any financial aid you receive, as certified by your school. Note: Your maximum loan amount may be less than the amount requested on your application due to school certification or other underwriting factors.

• Minimum: $2,001*
• Maximum (aggregate): $200,000 for Undergraduate Loans; $400,000 for Graduate Loans
• Maximum for academic year:
• Student borrowers may borrow up to their institution's cost of attendance as certified by the school and may not exceed the aggregate loan limits as stated above except for Ascent’s Undergraduate Non-Cosigned Outcomes-Based Loan, which has a maximum of $20,000 for the academic year.

*The loan minimum amount is $2,001 except for the state of Massachusetts. Minimum loan amount for borrowers with a Massachusetts permanent address is $6,001.

Not necessarily. Ascent considers several factors including: creditworthiness, school, program, graduation date, major, GPA, cost of attendance, and other factors that allow for undergraduate students to potentially obtain a Non-Cosigned Outcomes-Based Loan in their own name without a cosigner. Nevertheless, applying with a cosigner may result in a lower interest rate.

Students who are a U.S. citizen or have Deferred Action for Childhood Arrival (DACA) status may apply without a cosigner. Students who are not a U.S. citizen or U.S. permanent resident may apply with a creditworthy cosigner who is a U.S. citizen or U.S. permanent resident. (See FAQ, “Can students that are Non-U.S. citizens apply for an Ascent college loan?”)

Ascent’s college loans are offered with a variable interest rate OR a fixed interest rate option.

• Variable Rate: A variable rate means your actual interest rate could be lower or higher during your loan term than the rate you are given while completing the loan application.
• Fixed Rate: A fixed rate means your interest rate will not increase or decrease while you are making monthly payments until your loan is paid in full. It will stay the same for the life of the loan.

Choosing a fixed rate versus a variable rate is entirely up to you but be sure to do your research beforehand on what will be the best fit for your journey to financial wellness.

Ascent’s credit decisioning criteria is proprietary, but you can check what rates you pre-qualify for in just four (4) steps without impacting your credit score.

• The interest rate is based on a number of factors and may be lower for a Cosigned Credit-Based Loan compared to a Non-Cosigned Outcomes-Based Loan.
• You will know your exact interest rate percentage (for a fixed rate loan) after applying and selecting a repayment option.
• Applicants must select an interest rate option prior to accepting the loan offer.

Borrowers are eligible to receive an Automatic Payment Discount of either 0.25% for Credit-Based Loans or 1.00% for Undergraduate Outcomes-Based Loans (depending on loan terms) which is applied when eligible borrowers are making automatic payments via auto debit from their personal checking account. Borrowers will lose this benefit after two (2) non-sufficient funds payments, until they re-qualify and re-enroll in Automatic Debit payments. (See Ascent’s Automatic Payment Discount Terms & Conditions.)

Ascent’s college loans use a variable interest rate that is adjusted using the 30-day SOFR average.

(See FAQ, “What is SOFR?” for more info.)

Note: For all applications submitted for variable rate loans from Ascent on or after January 1, 2022, the benchmark or index used to determine the interest rates for those loans will be based on SOFR. Learn more.

“LIBOR” stands for London Interbank Offered Rate. LIBOR is a benchmark rate that some of the world’s leading banks charge each other for short-term loans and is among the most common interest rate indices used to make adjustments to variable rate consumer loans.

LIBOR is being phased out and will eventually be unavailable for use with any consumer loan products. As a result, we’re working diligently to implement a replacement index.

New variable rate Ascent loans applied for on or after January 1, 2022, will use the Secured Overnight Financing Rate (SOFR) as the benchmark index, which will be reflected in your loan documents.

Existing variable rate Ascent loans that use LIBOR as the benchmark index will continue to use LIBOR until we convert these loans to a replacement index, likely SOFR, at some point in 2022. We will keep you updated with important information about this conversion.

“SOFR” stands for the Secured Overnight Financing Rate. SOFR is a benchmark rate that is published by the Federal Reserve Bank of New York (FRBNY), which is based on the overnight borrowing costs of banks. The rate is determined based on the previous night’s activity on the U.S. Treasury repurchase (repo) market.

New variable rate Ascent loans applied for on or after January 1, 2022, will use the Secured Overnight Financing Rate (SOFR) as the benchmark index, which will be reflected in your loan documents.

Due to changes in global markets as well as concerns about the accuracy and reliability of LIBOR in today’s global economy, regulators are retiring LIBOR and requiring that financial institutions transition to a different index.

For more about SOFR and LIBOR, click here.

If you are looking for information regarding your Ascent college loan application in process or pending disbursem*nt(s):

• Download the AscentConnect mobile app from the Apple App Store or Google Play Store and login using the same credentials as your Ascent account.
• Visit College.AscentFunding.com to log into your Ascent portal
• Call Ascent Customer Service directly at 877-216-0876

If you have questions about an existing loan, such as payment, deferment or forbearance information, please contact our loan servicer, Launch Servicing, at 877-209-5297 toll-free or log into the repayment portal at AscentFunding.LaunchServicing.com.

Yes. You can apply to release your cosigner after making the first twelve (12) consecutive, regularly scheduled full principal and interest payments on-time and meeting the other eligibility criteria to qualify for the loan without a cosigner, including meeting the program requirements for a solo student borrower, as well as electing to make payments via Automatic Debit. The student borrower must make the request to release a cosigner directly with Launch Servicing or the loan holder. For full eligibility requirements, visit our Borrower Benefits page.

Note: The option to apply to release the cosigner is only available to student borrowers who are a U.S. citizen, U.S. permanent resident, or have a Deferred Action for Childhood Arrivals (DACA) status and is not available to students who are not a U.S. citizen or U.S. permanent citizen.

If you’re not a U.S. citizen, U.S. permanent resident or a student with Deferred Action for Childhood Arrivals (DACA) status, you must apply with a cosigner. The cosigner requirements for international and temporary resident students are:

1. Must be a U.S. citizen or U.S. permanent resident
2. Must have at least 2-years of credit history with non-student loan trades and meet minimum credit score requirements. The minimum score is subject to change and may depend on the score of the student borrower.
3. Must meet a minimum gross annual income requirement of $24,000 for at least the 12-months prior to the loan application
4. Be able to submit proof of income satisfactory under applicable program guidelines and procedures

For full eligibility requirements, visit our Borrower Benefits page.

The quicker you move through your tasks, the quicker the process will be. As soon as you’re finished with your tasks, we can send your loan application to your school for certification. Then, your school will review your application and set your disbursem*nt dates.

Your school may certify your college loan for a lower amount and/or change your graduation dates or disbursem*nt dates, which will require you to accept the new terms. If your school fails to certify your loan, it will be denied.

The timeline for certification is dependent on your college. For now, all you need to do is sit back and relax while your college reviews the certification request. You can contact your school to ask about the status of your certification if you need more information.

Once the certification is returned, you’ll need to accept your final loan terms. Be sure to keep an eye on your dashboard and email for any notifications.

Social Security Number (SSN)

Employment Information: rent/mortgage, estimated annual income

Amount of financial aid received ie. scholarships and grants

Requested loan amount

Please see Ascent’s repayment examples for undergraduate students and repayment examples for graduate students.

• You may be eligible for the following repayment options if you:
  • Apply with a cosigner; (or)
  • Apply without a cosigner and have more than two (2) years credit history, meet the minimum credit score, are prequalified, and have a minimum gross annual income of $24,000

• Interest-Only Repayment: The Interest-Only Repayment option requires that while the student is enrolled at least half-time at an eligible institution, and during the Grace Period, the borrower will pay at least the interest that accrues on the loan each month. Upon graduation or if no longer enrolled at least half-time, the borrower will make full principal and interest payments for the remaining term of the loan.
• $25 Minimum Repayment: The $25 Minimum Repayment option requires that while the student is enrolled at least half-time at an eligible institution, and during the Grace Period, the borrower will pay a monthly payment of at least $25. Upon graduation or if no longer enrolled at least half-time, the borrower will make full principal and interest payments for the remaining term of the loan. Any unpaid interest will accrue and capitalize upon entering full principal and interest repayment.
• Deferred Repayment: The Deferred Repayment option allows for the borrower to postpone principal and interest payments on the loan while the student is at least half-time enrolled at an eligible institution. Interest accrues during this in-school period and is capitalized upon entering repayment. Repayment begins once the grace period ends, after the student ceases to be enrolled at least half-time at an eligible institution (either by graduation or otherwise). The in-school and grace period varies depending on the Ascent loan type as indicated below:

• Terms: Flexible 5-year, 7-year, 10-year, 12-year, 15-year or 20-year repayment terms may be available depending on the loan options you select. There’s no penalty for early repayment. Ascent borrowers who choose a loan term of 20 years WILL ONLY receive a variable interest rate. For certain loans with low balances, the minimum monthly payment amount may cause the loan amortization schedule to be less than the selected term.
• You may be eligible for the following repayment options if you:
  • Apply without a cosigner and DO NOT meet the current income or credit requirements

• Upon graduation or if you're no longer enrolled at least half-time in school, you may be eligible to customize your repayment plan with the Progressive Repayment option. Ascent’s Progressive Repayment option helps make payments more affordable for students who are making payments on their Ascent loan upon graduation or are no longer enrolled at least half-time. If you submitted an Ascent college loan on or after 05/17/2019, you may be eligible for Ascent’s Progressive Repayment option allowing you to reduce your current monthly payment that would gradually increase over time so that the loan would be fully paid off within the original loan term.

• Immediate Repayment: The Immediate Repayment option allows for the borrower to begin making full payments (principal + interest) on the loan right away. Payments of principal and interest begin 30 to 60 days after the loan is disbursed. The Full P&I (Immediate) Repayment option is only available for college loans (except for outcomes-based loans) originated on or after June 3, 2024. (See Terms & Conditions.)

• If you choose the Deferred Repayment plan, you will not be required to make payments until your grace period ends. The first payment due is typically thirty (30) to sixty (60) days thereafter. Repayment begins once the grace period ends, after the student ceases to be enrolled at least half-time at an eligible institution (either by graduation or otherwise). The grace period varies depending on the Ascent college loan product:
  • 9-month grace period for Ascent Undergraduate, MBA, Law, and Graduate and Health Professionals Loans.
  • 12-month grace period for Ascent Dental Loans.
  • Up to 36-month grace period for Ascent Medical Loans.
• If you choose the “Interest Only” or “$25 Minimum” repayment plans, the first payment due is typically thirty (30) to sixty (60) days days after the first disbursem*nt on the loan. (See FAQ, “What are my Repayment Options and Terms?”)
• If you choose the Immediate Repayment plan, you'll begin making full payments (principal + interest) on the loan right away. Payments of principal and interest begin 30 to 60 days after the loan is disbursed. The Full P&I (Immediate) Repayment option is only available for college loans (except for outcomes-based loans) originated on or after June 3, 2024. (See Terms & Conditions.)

Monthly payments are based on the loan amount, repayment term, interest rate and the selected repayment plan. Please see Ascent’s college loans’ repayment examples.

Ascent’s Progressive Repayment option helps make payments more affordable for students who are making payments on an Ascent college loan upon graduation or are no longer enrolled at least half-time. If you submitted an Ascent college loan on or after 05/17/2019, you may be eligible for Ascent’s Progressive Repayment option allowing you to reduce your current monthly payment that would gradually increase over time so that the loan would be fully paid off within the original loan term. To calculate your adjusted monthly payment amounts under the Progressive Repayment Option, please contact Ascent's loan servicer, Launch Servicing, directly after your loan has been disbursed:

Ascent Funding, LLC

c/o Launch Servicing, LLC

P.O. Box 91910 | Sioux Falls, SD 57109

Phone: 877-209-5297

Email: [emailprotected]

Website: AscentFunding.LaunchServicing.com

A borrower may request deferment through Launch Servicing in writing, or by completing and signing a deferment form and providing the appropriate documentation requested on the form. All deferments after the In-School period are provided solely at the lender’s discretion. Interest shall continue to accrue on loans during periods of authorized deferment. Unpaid interest is capitalized when the deferment period ends. Ascent’s college loans include the following deferment and forbearance options:

• Active Duty Military Deferment
• In-School Deferment
• Residency / Internship Deferment
• Temporary Hardship Forbearance
• Administrative Forbearance
• Natural Disaster / Declared Emergency Forbearance

Active Duty Military DefermentA borrower is eligible for an Active Duty Military Deferment upon submitting an application for such and eligible documentation to the repayment Servicer showing that he or she is serving on active duty during a war or other military operation or national emergency or performing qualifying National Guard duty during a war or other military operation or national emergency.

• Active Duty Military Deferment is available up to a cumulative limit of 36-months.
• This deferment DOES extend the repayment term.

In-School DefermentStudent borrowers that have exited an in-school status, either by separating from school (or dropping to less than half-time enrollment) and subsequently entering a repayment status prior to re-establishing at least half-time enrollment at an eligible institution, or by using the maximum allowable months of in-school status, may be eligible for an In-School Deferment. Student borrowers must apply for an In-School Deferment, and eligibility is based on verification of at least half-time enrollment at an eligible institution.

• This deferment DOES extend the repayment term.

Residency / Clerkship / Internship / Fellowship DefermentStudent borrowers may be eligible for a Residency / Clerkship / Internship /Fellowship Deferment if the student:

• Has been accepted into a Residency / Clerkship / Internship / Fellowship program which must
  • Require that the student hold at least a bachelor’s degree before acceptance into the program; or
  • Must be a supervised training program that either:
    • Leads to a degree or certificate from an institution of higher education, a hospital, or a health facility that offers postgraduate training, or
    • Is required before the student may be certified for professional practice or service, which must be verified by the relevant state licensing agency.
• This deferment DOES extend the repayment term.

Borrowers are limited to a total of 48 months of eligibility in increments of up to 12-months at a time for In-School & Residency / Clerkship / Internship / Fellowship Deferment described above.Temporary Hardship ForbearanceBorrowers experiencing periods of financial difficulty may be granted forbearance. The forbearance period duration may be from a minimum of 1 month to a maximum of 3 months. A borrower may apply for up to 4 consecutive periods of Temporary Hardship Forbearance. A maximum of 24 total months of Temporary Hardship Forbearance may be granted during the life of the loan. Interest shall continue to accrue on loans during periods of authorized forbearance. Unpaid interest is capitalized when the forbearance period ends.

• This forbearance DOES extend the repayment term.

Administrative ForbearanceAn administrative forbearance may be used for temporary suspension of collection activity while researching borrower disputes, awaiting bankruptcy and death documents, or for other circ*mstances as approved by the loan holder. Interest shall continue to accrue on loans during periods of authorized forbearance. Unpaid interest is capitalized when the forbearance period ends.

• This forbearance DOES extend the repayment term.

Natural Disaster / Declared Emergency ForbearanceStudent borrowers that are adversely affected by a natural disaster, a local or national emergency (declared by the appropriate government agency), or a military mobilization, may be granted Natural Disaster / Declared Emergency Forbearance for a period not to exceed 3 months. Interest shall continue to accrue on loans during periods of authorized forbearance. Unpaid interest is capitalized when the forbearance period ends.

• This forbearance DOES extend the repayment term.

(1) The maximum loan amount may not exceed the amount requested on the application. Additionally, subject to applicable law, the Lender reserves the right to approve a final loan amount that could be less than the amount requested on the application or as certified by the school. Because the Ascent Undergraduate Non-Cosigned Outcomes-Based Loan option is available to student borrowers with no credit history or limited history students without any reliance on cosigners, several factors may come into consideration for the maximum loan amount, including: creditworthiness, school, program, graduation date, major, cost of attendance and other factors. Processing times may be longer and loan amounts may be significantly lower than the loan amount requested. (2) Depending on loan terms, either a 0.25% (for Credit-Based Loans) or 1.00% (for Undergraduate Outcomes-Based Loans) Automatic Payment interest rate reduction is available if the borrower is enrolled in automatic payments from their personal checking account and the amount is successfully withdrawn from the authorized bank account each month. Borrowers lose this benefit after two (2) Non-sufficient Funds payments, until they re-qualify and re-enroll in automatic payments. Interest rate reduction(s) will not apply during periods when no payment is due, including periods of in-school, deferment, grace or forbearance. (See Ascent Student Loans Automatic Payment Discount Terms & Conditions.)

Ascent college loans are private education loans and, therefore, generally cannot be discharged like other forms of unsecured consumer debt in a bankruptcy petition without proving “undue hardship” and an extra step in the process called an “adversary proceeding.”

For new Ascent college loans originated beginning June 5, 2023 (“Eligible Ascent Loans”), we have created a process for discharge that does not require a showing of an “undue hardship.” For Eligible Ascent Loans, a borrower or cosigner may obtain a discharge after either (a) making sixty (60) regularly scheduled full principal and interest payments or (b) being in default for five (5) years, if the following conditions (outlined in the terms of your promissory note) are met:

• List Eligible Ascent Loans in bankruptcy petition and schedules;
• File an adversary proceeding complaint seeking to declare the Eligible Ascent Loans dischargeable pursuant to Section 523(a)(8) of the United States Bankruptcy Code (the “Complaint”);
• Serve the Complaint and an accompanying summons in accordance with the Federal Rules of Civil Procedure;
• Include in the Complaint a sworn statement signed by borrower/cosigner that all statements in the Complaint are true and accurate and that the proceeds of the Eligible Ascent loan were used solely to pay for qualified higher education expenses (as defined by IRS code); and
• The court must grant an order for discharge.

If your Eligible Ascent Loan is cosigned, then you and your cosigner must follow these requirements to obtain discharge of your respective obligations.

You have several monthly payment options, including automated payments! After you are approved for a loan, we’ll help you set up your repayment account with our loan servicer. Launch Servicing and Aspire are the loan servicers for Ascent’s college loans. Our servicers send your statements, process payments, and help you with any payment questions.

To make payments and manage your account from anywhere, visit and download the AscentConnect mobile app from theApple App StoreorGoogle Play Storeand login using the same credentials as your Ascent account.

You are also able to make payments on or ask questions about an existing loan, visitingAscentFunding.LaunchServicing.comor by calling877-209-5297.

As of 2020, Ascent college borrowers have the option to enroll in autopay. There are many benefits to making automatic payments on your loan with autopay:

• Save on interest: If you’re using autopay, you receive a 0.25% or 1.00% reduction in the interest rate on your loan (depending on loan type)!
• Avoid stress and late fees. With autopay, your monthly loan payments are automatic, so you’ll never have to worry about missing a loan payment or paying late fees.
• Protect your credit: Making monthly, on-time payments on a loan is one of the best ways to help maintain your credit health. Autopay protects your credit by making sure you pay your loan on time every month.

You can manage your loan and set up autopay through the AscentConnect mobile app or through Launch:

• Visit and download the AscentConnect mobile app from theApple App StoreorGoogle Play Storeand login using the same credentials as your Ascent account.
• VisitAscentFunding.LaunchServicing.comor by calling877-209-5297. If you applied for your loan on or before June 9, 2019, visit Aspire online or call1-800-243-7552.

For more on autopay, see theAutomatic Payment Discount Terms & Conditions. Interest rate reduction of 0.25% applies only when the borrower and/or cosigner sign up for automatic payments and the payment amount is successfully deducted from the designated bank account each month. Interest rate reduction(s) will not apply during periods when no payment is due, including periods of in-school, deferment, grace or forbearance, unless a regular payment amount has been arranged with the servicer. If you have two (2) consecutive returned payments for Nonsufficient Funds, we may cancel your automatic debit enrollment and you will lose the interest rate reduction. You will then need to re-qualify and re-enroll in automatic debit payments to receive the interest rate reduction.

There are a few key differences between Ascent’s bootcamp loans and a private student loan:

• Ascent’s bootcamp loans are consumer loans tailored for those seeking to transform their career at a bootcamp or an accelerated learning program. Private student loans are typically only available for qualified education expenses as defined by the IRS.
• Private student loan interest payments may be tax deductible, but bootcamp interest payments are not. You may want to consult your tax advisor to determine how this will affect you.
• Bootcamp loans may be treated differently in the event of a borrower's or cosigner’s bankruptcy.
• Ascent’s private college loans may be eligible for cosigner release, while the bootcamp loans are not.

The quicker you move through your tasks, the quicker the process will be. As soon as you’re finished with your tasks, we can send your loan application to your school for certification. Then, your school will review your application and set your disbursem*nt dates.

Your school may certify your college loan for a lower amount and/or change your graduation dates or disbursem*nt dates, which will require you to accept the new terms. If your school fails to certify your loan, it will be denied.

The timeline for certification is dependent on your college. For now, all you need to do is sit back and relax while your college reviews the certification request. You can contact your school to ask about the status of your certification if you need more information.

Once the certification is returned, you’ll need to accept your final loan terms. Be sure to keep an eye on your dashboard and email for any notifications.

You have several monthly payment options, including automated payments! After you are approved for a loan, we’ll help you set up your repayment account with our loan servicer. Launch Servicing and Aspire are the loan servicers for Ascent’s bootcamp loans. Our servicers send your statements, process payments, and help you with any payment questions.

To make payments and manage your account from anywhere, visit and download the AscentConnect mobile app from theApple App StoreorGoogle Play Storeand login using the same credentials as your Ascent account.

You are also able to make payments on or ask questions about an existing loan, visitingAscentFunding.LaunchServicing.comor by calling877-209-5297.

There are a few key differences between Ascent’s bootcamp loans and a private student loan:

• Ascent’s bootcamp loans are consumer loans tailored for those seeking to transform their career at a bootcamp or an accelerated learning program. Private student loans are typically only available for qualified education expenses as defined by the IRS.
• Private student loan interest payments may be tax deductible, but bootcamp interest payments are not. You may want to consult your tax advisor to determine how this will affect you.
• Bootcamp loans may be treated differently in the event of a borrower's or cosigner’s bankruptcy.
• Ascent’s private college loans may be eligible for cosigner release, while the bootcamp loans are not.

At Ascent, we partner with schools we believe in and help students pay their tuition and living expenses. We’ve now helped thousands of bootcamp students afford career training programs and raised the bar for quality and outcomes in education!

In partnership with leading schools, we’ve created a financing platform that is both transparent and student-first. We’re proud of the work we do!

There are several key differences, and we encourage students to perform their own research into this topic. However, some of the high-level differences between an Ascent consumer loan for bootcamps and a private student loan include:

• For private student loans, interest paid may be tax deductible. For consumer loans for bootcamps, interest is not tax deductible. Please consult your tax advisor to determine if this applies to you.
• Consumer loans for bootcamps may be treated differently in the event of a borrower bankruptcy.
• Private student loans may typically only be used for qualified education expenses as defined by the IRS.

The quicker you move through your tasks, the quicker the process will be. As soon as you’re finished with your tasks, we can send your loan application to your school for certification. Then, your school will review your application and set your disbursem*nt dates.

Your school may certify your college loan for a lower amount and/or change your graduation dates or disbursem*nt dates, which will require you to accept the new terms. If your school fails to certify your loan, it will be denied.

The timeline for certification is dependent on your college. For now, all you need to do is sit back and relax while your college reviews the certification request. You can contact your school to ask about the status of your certification if you need more information.

Once the certification is returned, you’ll need to accept your final loan terms. Be sure to keep an eye on your dashboard and email for any notifications.

To start the online loan application, click “Apply Now” in the top right corner of this website. Or visit your school’s Ascent partnership page to see more details about the loan options for your program before applying.

You can apply for an Ascent bootcamp loan to see if you pre-qualify without any impact to your credit score. After you pre-qualify, you’ll preview your monthly payments and repayment plan options. Once you choose a plan, we’ll run a hard credit check to confirm your eligibility so you can finalize your loan.

Our goal at Ascent is to help students from all walks of life and with a broad range of backgrounds get access to the programs that interest them. We offer two possible ways to qualify for an Ascent loan: on your own or with a cosigner.

To see if you pre-qualify for an Ascent bootcamp loan, submit an application. In the pre-qualification process, we’ll conduct a soft credit check with no impact to your credit score. In addition to learning more about your eligibility, you can also see the rates and terms you pre-qualify for.

Applicants must be a U.S. citizen, U.S. permanent resident, or have a Deferred Action for Childhood Arrivals (DACA) status with established credit history and no outstanding education loan defaults. U.S. temporary residents may apply with a creditworthy cosigner who is a U.S. citizen or U.S. permanent resident.

Adding a cosigner can help strengthen your application’s overall credit health, and even help lower your loan’s interest rate, APR, or monthly payments.

Yes. Non-US Citizens who meet certain eligibility criteria can apply for an Ascent College or Bootcamp Loan. Please see the required documentation and cosigner requirements below.

Permanent Resident

Required Documents:

• Unexpired Permanent Resident Card (If expired, provide extension letter)
• Social Security Card

Cosigner requirements: You can apply as a solo applicant, or with a U.S Citizen or U.S Permanent Resident Cosigner

Temporary Resident:

Required Documents:

• Unexpired VISA with an acceptable category as follows:F-1, F-3, G-1, H-1B, H-1C, H-2B, H-3, J-1, L-1, M-1, M-3, T-1, TN
• Social Security Card

The following documents may also be submitted in lieu of a VISA and Social Security Card

• I-20 Form (pages 1 & 2 signed) (if applicable)
• Unexpired Passport from country of origin


• *Temporary Protected Status:
• See here for eligible countries: https://www.uscis.gov/humanitarian/temporary-protected-status
• Required Documents:
• Form I-797, Notice of Action
• Unexpired Passport from country of origin
• Social Security Card (if applicable

Cosigner requirements: A U.S Citizen or U.S Permanent Resident Cosigner will be required with your application.

Deferred Action for Childhood Arrivals (DACA):

Required Documents:

• Unexpired Employment Authorization Card with your name and a C33 category code
• If expired or in process we need a Form I-797, Notice of Action or written notice of DACA and employment authorization
• Social Security Card

Cosigner requirements: You can apply with a U.S Citizen or U.S Permanent Resident Cosigner

Yes. You can add a cosigner to your loan. There are two ways to qualify for an Ascent bootcamp loan: on your own, or with a cosigner. Depending upon your credit health, a cosigner might be required. Cosigners may strengthen your application’s overall credit health. In some scenarios, adding a cosigner may reduce your interest rate and lower your payments. If you’re concerned about your eligibility for an Ascent loan, consider adding a cosigner with strong credit health.

You can choose to add a cosigner before you submit your loan application or may be given the option to add a cosigner after you apply.

If you’d like to add a cosigner when you apply, you can select this option in the application. If your cosigner is with you, they can start their portion of the application right away. If not, we’ll send them an email asking them to complete their part. Your cosigner’s portion of the application will look very similar to yours.

We’ll keep you and your cosigner updated on the status of your application throughout the process. You’ll receive an email or a notification in the application if you or your cosigner have any required steps to take.

For bootcamp tuition, you can apply for as little as $2,000* up to the maximum tuition for your school, program, and location, but not to exceed $40,000 in total borrowing with Ascent bootcamp loans. Depending on your program, you might have the option to borrow living expense funds, which you can use to help cover your living costs. You need to apply for at least $2,000* in tuition to add living expenses.

To see the options for your program before you apply, visit your school’s Ascent partnership page. If you need to lower your loan amount or cancel after you apply, we can help!

*For Ascent's Short-Term Loan borrowers, the minimum loan amount is $1,000 except for the state of Massachusetts. Minimum loan amount for borrowers with a Massachusetts permanent address is $6,001.

You can apply for an Ascent bootcamp loan at the same time as applying for scholarships – in fact, we recommend it! Scholarships are a great way to supplement your funding. You can also apply for a loan if you already have a scholarship, or even if you plan to apply for scholarships in the future.

If you receive a scholarship after you apply for a loan, we can easily lower your loan amount before we send your tuition funds to your school. To request a loan decrease, log in to your Ascent portal or email [emailprotected] with the amount of your scholarship. If you need to lower your loan amount after your funds have been sent, you can simply apply your funds to your loan balance at any time without prepayment penalty.

Although we can decrease your loan amount, we can’t increase your loan amount. If you apply for less than the maximum tuition and then realize you do need more funds, please log in to your Ascent portal and submit a new application.

We work with our bootcamp partner schools to ensure students have access to competitive financing. To see the fixed interest rates and APRs currently available for your school and program, visit your school’s Ascent partnership page.

To see if you pre-qualify for an Ascent loan, submit an application. In the pre-qualification process, we’ll conduct a soft credit check with no impact to your credit score. In addition to learning more about your eligibility, you can also see the rates and terms you pre-qualify for.

• You will be charged a one-time origination fee of 5.0% of your loan amount for an Ascent bootcamp loan. This will be added to the amount you borrow and is included in the total loan principal amount you finance. It helps cover the administrative fees associated with originating the loan. It is the only fee charged for taking out this loan, and it is factored into your loan’s Annual Percentage Rate (APR).
• For Ascent’s Zero Percent Loan, you will not be charged an origination fee.

No. You need to apply for at least $2,000* in tuition financing to add living expenses financing.*

*For Ascent's Short-Term Loan borrowers, the minimum loan amount is $1,000 except for the state of Massachusetts. Minimum loan amount for borrowers with a Massachusetts permanent address is $6,001.

Depending on your school and program, you’ll have the choice between several repayment plans. Your repayment plan will determine how and when you’ll repay your loan.

• Deferred Repayment: You’ll make no payments while you’re in school and for three months after. Then you’ll start making full payments (interest + principal).
• Interest-only Repayment: you’ll start making smaller interest-only payments roughly one month after your program begins. Three months after your program ends, you’ll start making full payments (interest + principal).
• Immediate Repayment: You’ll start making full payments (interest + principal) roughly one month after your program starts.
• Outcomes Loans or Deferred Tuition Loans: If you meet certain eligibility requirements, you can make no payments for up to a year after you complete your program, or when you receive a qualifying job offer as determined by the Thinkful Tuition Refund Guarantee, Springboard Job Guarantee, or Bloomtech Tuition Refund Guarantee. Afterwards, you’ll start making full payments (interest + principal). This option is only available for programs at Thinkful, Springboard, and Bloomtech (additional terms apply).
• Zero Percent Loan: You’ll make no payments for at least three months after you exit your program. Then you’ll start making full monthly payments. If you do not find a qualifying job as determined by your school, you can request to defer repayment. Only available for programs at certain schools (additional terms apply).

Before you apply, you can preview the loan options available for your school and program.

Yes! Ascent offers two deferred options for bootcamp loans to help you focus on your education and job search. To see if these options are available for your school and program, visit your school’s Ascent partnership page.

• Deferred Repayment: You’ll make no payments while you’re in school and for three months after. Then you’ll start making full payments (interest + principal). This option is available at most of our bootcamp partner schools.
• Outcomes Loans or Deferred Tuition Loans (only available at Thinkful, Springboard, and Bloomtech): If you meet the eligibility requirements, you’ll make no payments for up to a year after you complete your program, or when you receive a qualifying job offer as determined by the Chegg Skills Tuition Refund Policy, Springboard Job Guarantee, or Bloomtech Tuition Refund Guarantee. Then you’ll start making full payments (interest + principal). This option is only available for programs at Thinkful, Springboard, and Bloomtech (additional terms apply).
• Zero Percent Loan: You’ll make no payments for at least three months after you exit your program. Then you’ll start making full monthly payments. If you do not find a qualifying job as determined by your school, you can request to defer repayment. This is only available for programs at certain schools (additional terms apply).

You have several monthly payment options, including automated payments! After you are approved for a loan, we’ll help you set up your repayment account with our loan servicer. Launch Servicing and Aspire are the loan servicers for Ascent’s bootcamp loans. Our servicers send your statements, process payments, and help you with any payment questions.

To make payments and manage your account from anywhere, visit and download the AscentConnect mobile app from theApple App StoreorGoogle Play Storeand login using the same credentials as your Ascent account.

You are also able to make payments on or ask questions about an existing loan, visitingAscentFunding.LaunchServicing.comor by calling877-209-5297.

For customers financially impacted by COVID-19, our servicers offer forbearance options.

If your job or income has been affected by COVID-19 and you are concerned about your ability to make loan payments, we encourage you to reach out to your loan servicer to learn about your options.

Ascent works with two loan servicers, and both are ready to help those who have been financially impacted.

• Visit AscentFunding.LaunchServicing.com or call 877-209-5297 if you applied for your loan on or after June 10, 2019.
• Visit Aspire online or call 1-800-243-7552 if you applied for your loan on or before June 9, 2019.

No. You can reduce your total cost by making early payments! This is a benefit we hope our borrowers take advantage of. When you apply for a loan, we show you as many details as we can upfront. One of those details is the total cost of the loan, which is the total amount you’ll pay over the scheduled lifetime of the loan. Our calculation of the total cost assumes that you will pay off your loan by making monthly on-time minimum payments for your entire loan term, which is either 36 or 60 months. The total cost includes (1) the origination fee of 5% of your loan amount, (2) the loan amount, and (3) the interest accrued over the lifetime of the loan. Ascent’s Short Term Loan offers 12-month and 24-month loan terms.

With our loans, you can make early payments or fully pay off your loan at any time with no prepayment fees. Many of our borrowers graduate from their programs, land jobs, and pay off their loans early! This is a financially smart move, because if you make early payments, you’ll accrue less interest over the lifetime of your loan. In summary – we don’t hold you to the total cost you see in your loan offers. If you make early payments, you can reduce the interest you accrue, which reduces your loan’s total cost!

While it is our hope that every student graduates and finds an awesome job in their chosen field, we understand that other circ*mstances may intervene. If you are owed a refund by your school, the refund transaction will be made to Ascent in the amount of the refund due (but in no event greater than the original loan amount). Please refer to your school’s policies and agreements.

Regarding your tuition: You are responsible for the full amount you borrow, plus accrued interest and fees. If you are owed a refund by your partner school, the refund transaction will be made to Ascent in the amount of the refund due (but in no event greater than what that we paid to the school on your behalf). If there is a balance on your loan after any applied refund, you will be required to immediately start making monthly payments for the balance.

For Deferred Repayment, Interest-Only Repayment, or Immediate Repayment Loans, you will immediately begin making full (interest + principal) payments when you withdraw from your program. For Outcomes Loans or Deferred Tuition Loans, you will have a 3 month grace period after withdrawing from your program before you begin making payments.

Regarding any borrowed living expense funds: Because you’ve received the funds, you’re responsible for repaying them to Ascent. If there is a balance on your loan after any applied refund, you will be required to immediately start making monthly payments for the balance.

You have several monthly payment options, including automated payments! After you are approved for a loan, we’ll help you set up your repayment account with our loan servicer. Launch Servicing and Aspire are the loan servicers for Ascent’s bootcamp loans. Our servicers send your statements, process payments, and help you with any payment questions.

To make payments and manage your account from anywhere, visit and download the AscentConnect mobile app from theApple App StoreorGoogle Play Storeand login using the same credentials as your Ascent account.

You are also able to make payments on or ask questions about an existing loan, visitingAscentFunding.LaunchServicing.comor by calling877-209-5297.

As of 2020, Ascent bootcamp borrowers have the option to enroll in autopay. There are many benefits to making automatic payments on your loan with autopay:

• Save on interest: If you’re using autopay, you receive a 1.00%* reduction in the interest rate on your loan!
• Avoid stress and late fees. With autopay, your monthly loan payments are automatic, so you’ll never have to worry about missing a loan payment or paying late fees.
• Protect your credit: Making monthly, on-time payments on a loan is one of the best ways to help maintain your credit health. Autopay protects your credit by making sure you pay your loan on time every month.

You can manage your loan and set up autopay through the AscentConnect mobile app or through Launch:

• Visit and download the AscentConnect mobile app from the Apple App Store or Google Play Store and login using the same credentials as your Ascent account.

• Visit AscentFunding.LaunchServicing.com or by calling 877-209-5297. If you applied for your loan on or before June 9, 2019, visit Aspire online or call 1-800-243-7552.
• For more on autopay, see the Automatic Payment Discount Terms & Conditions.

For more on autopay, see the Automatic Payment Discount Terms & Conditions. Interest rate reduction of 1.00%* applies only when the borrower and/or cosigner sign up for automatic payments and the payment amount is successfully deducted from the designated bank account each month. Interest rate reduction(s) will not apply during periods when no payment is due, including periods of in-school, deferment, grace or forbearance, unless a regular payment amount has been arranged with the servicer. If you have two (2) consecutive returned payments for Nonsufficient Funds, we may cancel your automatic debit enrollment and you will lose the interest rate reduction. You will then need to re-qualify and re-enroll in automatic debit payments to receive the interest rate reduction.

*Any loans originated prior to March 11, 2024 will receive a 0.25% interest rate discount if payments are made automatically. Any loans originated on or after March 11, 2024will receive a 1.00% interest rate discount if payments are made automatically. See full Ts&Cs here.

Borrowers are still responsible for the repayment of their loan, even if their school closes. It is the responsibility of the school to fulfill agreements between the school and student. Please refer to your school’s policies and agreements, and contact your school if you believe you are owed a refund. If you are owed a refund by your partner school, the refund transaction will be made to Ascent in the amount of the refund due (but in no event greater than the original loan amount). If you are having trouble getting in contact with your school, you may want to contact the state regulator associated with your school. Each state has their own policies regarding Career Schools (sometimes called Private Postsecondary Schools), these policies sometimes include relief for students impacted by school closures. Examples of state regulators: