Fanduel Support Custom (2024)

FAQs

How do I speak to a live person at FanDuel Sportsbook? ›

LIVE Chat:

We have agents live from 6am - 8pm PST, seven days a week to help answer your questions. Chat with us LIVE by clicking on the “Chat with an Expert” button on the bottom right of this screen. Our team is here to answer your questions and get you right back to the track!

If you're having trouble with the system, you can still enter your information manually. If you've moved recently or changed phone numbers, the authentication systems may not have updated information. You should try a previous address or number and then once you're verified, you can update them in your account.

Your account may have been locked because of too many failed attempts at setting or resetting your password. After a number of failed password attempts, the system will lock the account to make sure you are the only one who can get into your FanDuel account.

No, we are not detecting any problems with FanDuel right now. The last outage detected for FanDuel was on Wednesday, May 22, 2024 with a duration of about 30 minutes.

Limits, Odds, Games and Tournaments available:

Wagers on FanDuel are limited to $1,000,000 for most categories of wagers, and smaller sums of $250,000 or $500,000 for some more niche markets. However, bettors are not allowed to withdraw more than $1,000 per day from their FanDuel accounts.

If you are not satisfied with how we respond to your question or complaint, please raise a dispute with us by providing full written details of your grievance to us via email at [email protected] for Casino-related disputes or [email protected] for Sportsbook-related disputes.

Sportsbook: A Referrer must obtain their unique referral link (“Referral Link”) from their FanDuel Account and cause any Referee to sign up and become validated for a new FanDuel Account using such Referral Link and must deposit at least Ten Dollars ($10) or more through any deposit methods (excluding Pay Near Me), ...

Users are prohibited from having multiple accounts (open or closed), and returning users with a closed account must reactivate their original account to resume playing at FanDuel. Did this article answer your question?

“With a high number of registration abandonment rates in this market, Prove Pre-Fill will allow FanDuel to securely migrate users through its verification process safely, allowing them to enjoy the company's portfolio of product offerings.”

Once you've turned on two-factor authentication, logging into your account will require two steps. First, you'll log in with your email address and password like you do now. Then, you'll be asked to provide a unique 6-digit code using an authenticator app on your phone or sent via SMS.

How do I speak to a live person at FanDuel? ›

Select “Live Chat" at the bottom-right of this screen to get answers from our agents. Social Media: Send us a DM on Twitter at our support handle @FanDuel_Support, or a private message on Facebook. The team is available from 8:00AM-12:30AM ET every day, and aims to respond to all messages within an hour.

-You may need to update or reinstall the FanDuel Casino app. -If you are using the FanDuel Sportsbook app to play Casino, try installing and playing with the FanDuel Casino standalone app. It's available here for iOS and here for Android.

Misentered information such as your card's three-digit CVV code, your card's expiration date, and even a misspelled name will result in a declined deposit attempt.

FanDuel shall be entitled to suspend, limit or terminate your account if we determine, in our sole discretion, that you are depositing funds without the intention of using them in contests on the Service. In such circ*mstances, we may also report such activity to relevant authorities.

Each player on FanDuel may only maintain and use one account and "multi-accounting" is expressly prohibited. If FanDuel determines that you have opened, maintained, used or controlled more than one account, any or all of your accounts may be terminated or suspended and any prizes you've won may be revoked or withheld.

You are able to withdraw any and all of your winnings. This is called a "shared wallet" across all FanDuel platforms and products. However, you may see a "playable balance" figure. This includes deposits, bonuses, and winnings that may be linked to certain products.

You can withdraw your funds any time through Online Banking, Debit Card, Venmo, PayPal, FanDuel Prepaid Play+, Check, and Cash at Counter. You can view all your options on the “Withdraw” page.

How long can you survive? Just pick one winning team each week to advance. Make it all 17 weeks, and you could take home $100,000.

Fantasy sports winnings of $600 or more are reported to the IRS. If it turns out to be your lucky day and you take home a net profit of $600 or more for the year playing on websites such as DraftKings and FanDuel, the organizers have a legal obligation to send both you and the IRS a Form 1099-MISC.

FanDuel TV lets you stream sports and original content from anywhere. It's like having your favorite sports bar right on your computer or phone.

How do you get around FanDuel Sportsbook? ›

Yes, you can use a VPN to access FanDuel and other daily fantasy sports sites like DraftKings and PrizePicks. A VPN allows you to connect to a server in a location where FanDuel is available, bypassing geographical restrictions.

Casino games are more restricted. They're only available in Michigan, Pennsylvania, New Jersey, West Virginia, Connecticut, and Ontario, Canada. If you find yourself outside of those states, you won't be able to access your FanDuel account.

For your account security and protection, withdrawal requests can take up to 48 hours for approval. Once approved, Online Banking, Debit Card, Venmo, PayPal, and FanDuel Prepaid Play+ withdrawals will process in as little as one hour (but can sometimes take up to five business days, depending on the bank.)