Fake Hardware Wallet Scam Used for Phishing | Coin Culture (2024)

There is a new addition to the crypto wallet scam: the Ledger scam. Fake hardware wallets are being used to steal crypto and personal information from unsuspecting crypto users. Increasingly, crypto wallets are being used for phishing, one of the most popular techniques cybercriminals use today. This article will cover what you need to know about crypto wallet scams and how you can protect yourself from them.

The Ledger scam

The Ledger scam has surfaced ever since Ledger, the company behind the popular cryptocurrency hardware wallets, was hacked in July 2020. In last year’s data breach, about a million customer email addresses were said to have been compromised, including 272,000 names, mailing addresses, and phone numbers. As a result of the data exposed, crypto wallet scams started popping up.

The scammers were sending out fake Ledger wallets to people to steal their private keys and steal their bitcoins. This crypto wallet scam was intricate and fairly advanced in its execution. The scammers sent people under the compromised addresses fake Ledger Nanos, a popular hardware crypto wallet that is designed to securely store your cryptocurrency offline and away from hackers.

The fake Ledger Nanos were packaged in a realistic box. Pictures on the internet show the fake Ledger devices shrink-wrapped in the packaging. Attached was a letter, presumably written and signed by the Ledger CEO, that apologizes for the data breach and explains the new device is necessary for users to keep their cryptocurrency securely stored. Along with the fabricated apology letter came an instruction on how to activate the new device. The user should connect it to his computer and put in his 24-word seed phrase to initialize the wallet. That is the moment when the scammers pounce because all cryptocurrency on the wallet can be accessed with the seed phrase.

Of course, none of these instructions or the devices sent were legitimate. Ledger quickly came out with a public statement warning its customers not to fall victim to the scam and adding that Ledger would never send unsolicited devices to its customers or ask them for the seed phrase. Pictures of the tampered devices on the internet show how they’re different.

How to avoid a crypto wallet scam

There were a couple of evident signs that gave away why the Ledger scam was a scam. The packaging was broken and had clearly been tampered with, as could be seen in pictures. The supposed letter from the CEO was riddled with typos and poor English grammar. The fake devices were clearly different once you looked at them more closely. The fake instructions asked for the seed phrase, which no legitimate company does.

To avoid this or the next crypto wallet scam, these are a few red lights that you can keep in mind. Cryptocurrencies should always be stored in a hardware wallet like the Ledger Nano or a hot wallet with the seed phrase safely backed up and put away from prying eyes. Even legitimate crypto trading platforms can be an option, as long as they have a reputation for being legit.

As someone deeply immersed in the world of cryptocurrencies and cybersecurity, I bring forth a wealth of knowledge and expertise to shed light on the evolving landscape of crypto wallet scams, particularly the notorious Ledger scam. My insights are not only derived from a comprehensive understanding of the underlying technologies but also from a continuous engagement with the latest developments in the crypto space.

The Ledger scam is a testament to the vulnerabilities that crypto users face in an environment marked by both innovation and risk. It originated in the aftermath of a significant data breach that occurred in July 2020, compromising sensitive information of Ledger customers. This breach paved the way for a sophisticated scam targeting crypto enthusiasts who trusted Ledger's hardware wallets for the security of their assets.

One crucial element in this scam involved the distribution of fake Ledger Nano devices to unsuspecting users. These counterfeit hardware wallets were packaged meticulously, mimicking the authentic product. To further deceive users, scammers included a letter purportedly signed by the Ledger CEO, apologizing for the data breach and urging users to adopt the new device for enhanced security. The scammers leveraged psychological tactics to exploit the heightened concerns of users following the data breach.

The scammers' modus operandi was to instruct users to connect the fake Ledger device to their computers and input their 24-word seed phrase to initialize the wallet. This critical moment served as the gateway for the scammers to gain access to the users' cryptocurrency holdings. Notably, this underscores the importance of safeguarding one's seed phrase, as it acts as the master key to the crypto wallet.

Legitimate companies, including Ledger, never request users to provide their seed phrases in unsolicited communications. Recognizing this, Ledger promptly issued a public statement warning its customers about the scam and emphasizing that they would never send unsolicited devices or request sensitive information like seed phrases.

To avoid falling victim to such crypto wallet scams, it's essential to remain vigilant and adopt best practices:

  1. Examine Packaging and Documentation: Genuine hardware wallets are packaged securely, and any signs of tampering should raise immediate concerns. Typos and poor grammar in accompanying documentation are red flags.

  2. Verify Communications: Legitimate companies will not ask users for sensitive information via unsolicited communications. Always verify the authenticity of messages or emails before taking any actions.

  3. Seed Phrase Security: Never share your seed phrase with anyone, and only initialize or recover your wallet through official and trusted channels.

  4. Stay Informed: Keep abreast of security alerts and advisories from reputable sources, including official statements from crypto hardware wallet manufacturers.

By staying informed and adopting a cautious approach, crypto users can fortify their defenses against evolving scams in the dynamic landscape of cryptocurrency security.

Fake Hardware Wallet Scam Used for Phishing | Coin Culture (2024)

FAQs

Fake Hardware Wallet Scam Used for Phishing | Coin Culture? ›

Fake wallets

Has a Ledger wallet been hacked? ›

In December 2023, Ledger, a renowned crypto hardware wallet manufacturer, experienced a significant security breach. This hack not only raised concerns over the safety of digital assets but also sparked debates about the security practices of companies within the crypto space.

What happens if I connect my wallet to a scam website? ›

After the victim has clicked on the phishing link and established a WalletConnect connection with the “trusted DApp,” the scammers will repeatedly send malicious signature requests for special smart contract protocols. Once the user has provided the signature, they will find that their funds have disappeared.

What do I do if I get scammed by phishing? ›

You Think You've Been Scammed. Now What?
  1. STOP CONTACT WITH THE SCAMMER. Hang up the phone. ...
  2. SECURE YOUR FINANCES.
  3. CHECK YOUR COMPUTER. ...
  4. CHANGE YOUR ACCOUNT PASSWORDS. ...
  5. REPORT THE SCAM.

Is Ledger Coin legit? ›

Security: 5 out of 5 stars

Ledger devices, like most cryptocurrency wallets, generate a seed phrase that you can store and input to recover your crypto if you lose your device. Ledger uses a 24-word phrase, plus the option of a 25th word called a “passphrase” of your choosing.

Can a Ledger be phished? ›

Phishing can be a great tool to convince you to download malicious software on your laptop or smartphone. For example, a phishing site may pose as Ledger and convince you to download a virus disguised as Ledger Live. From there the hacker may be able to control your web2 device.

What's wrong with Ledger wallets? ›

Your Ledger recovery phrase is highly secure because it remains offline, away from potential threats like malware and hacks. However, when you input your recovery phrase into an online wallet, you expose it to the digital world. This makes your recovery phrase vulnerable to potential security breaches.

What happens if you accidentally open a scam link? ›

Clicking on a phishing link can sometimes set off a malware download that contains malicious files capable of harvesting information stored on your device. Hackers can steal credit card numbers, bank account numbers, usernames and passwords, and other PII.

What is a DeFi scam? ›

A DeFi scam is when a scammer programs a crypto token's underlying smart contract to pull the rug out from under investors.

Can I get my money back if a website scammed me? ›

If you paid by card or PayPal

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.

Can I get my money back if I got phished? ›

Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.

What information does a scammer need to access my bank account? ›

The easiest way to become a victim of a bank scam is to share your banking info — e.g., account numbers, PIN codes, social security number — with someone you don't know well and trust. If someone asks for sensitive banking details, proceed with caution.

Will my bank refund me if I get scammed? ›

You can initiate a dispute to get your money back if it was an unauthorized transaction. You'll need to provide proof of the scam — including screenshots, chat logs, or emails. Notify your bank. As the app is linked to your bank account, it's crucial to report the fraud to your bank.

Are there fake Ledger sites? ›

Attackers are able to perfectly imitate Ledger's website, content or applications to lure users into entering their 24-word recovery phrase. Please be very cautious. If you're asked to provide your recovery phrase OR to send crypto assets, it's a malicious attack.

How to check if a Ledger is real? ›

Check your Ledger device authenticity with Ledger Live

Simply connect your Ledger device to the 'My Ledger' section within Ledger Live. Each time you connect, a silent genuine check will automatically run, similar to the initial check during setup.

Is Ledger wallet really safe? ›

Ledger cold wallet is highly secure and reliable, thanks to its custom OS, SE chip, PIN code, and recovery phrase. Ledger Nano X supports a wide range of cryptocurrencies, including major ones like Bitcoin, Ethereum, and many altcoins.

Is it safe to use my Ledger now? ›

Yes—your crypto is safe within the Ledger ecosystem: Ledger devices have never been hacked. This is due to a combination of security measures: Firstly, Ledger devices sign transactions offline and operate separately to your internet connected device.

Did Ledger have a breach? ›

The data breach occurred due to unauthorized access to Ledger's e-commerce and marketing database through a third-party API used on Ledger's website.

Can funds be stolen from a Ledger? ›

While we are confident that Ledger devices are designed to withstand all known vectors of attack, scammers are continually finding ways to use social engineering, phishing, and fraud tactics to trick crypto users to separate them from their hard-earned money.

How secure is Ledger hardware wallet? ›

The PIN code ensures that only you can sign transactions

Essentially, it guarantees that no one other than the wallet's owner can execute a transaction. This keeps your wallet safe from thieves in the physical world: even someone with physical access to your Ledger device can't access your funds.

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