Postal Bulletin 22227 > Today’sMailNeedsUSPS.com > Fact Sheet: Add Insurance
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Now you can add insurance to your Click-N-Ship service labels. Available online at www.usps.com/clicknship for Priority Mail and Express Mail labels printed with postage, coverage is available for up to $500 upon payment of applicable fees. Express Mail service provides coverage for the first $100 at no additional cost. Items must be properly packaged. Insurance is not available for items that are perishable, flammable, or too fragile to withstand normal handling in the mail. If you have insured an item online, you can mail it at a Post Office, hand it to your carrier, request free package pickup online, or drop it in a USPS collection box. Go to www.usps.com/insurance/online.htm for more information about online insurance.
For insurance coverage of more than $500, you may purchase retail insurance at a Post Office. Retail insurance provides coverage up to $5,000 and may not be combined with online insurance. Registered Mail service provides coverage up to $25,000.
File a Domestic Insurance Claim Online
For domestic insurance (up to $500) purchased online through Click-N-Ship service, the mailer or the addressee can file a claim online — providing a faster claims process and access anytime to view the claim status and history. It’s easy! Go to www.usps.com/insuranceclaims/online.htm to get started.
Once you register or sign in, all you need is the following:
- Your insurance article number.
- Your transaction number (for Click-N-Ship claims) or the auction number (for eBay claims).
- Proof of value (all claims) and proof of damage (damaged claims/missing contents only).
Note: Damaged items (including mailing container and packaging materials) must still be presented at the Post Office after submitting your online claim. Visit Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) part 609 for more information about submitting proof of value and proof of damage.
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