Fact check: Walmart is not banning cash from its stores, despite national coin shortage (2024)

The claim: America’s top retailer is demanding card payments only

It won’t take too deep or detailed a Google or social media search to find aggrieved, fearful, even angry claims that specific retailers have stopped accepting cash, along with passionate debate about the dire consequences of a “cashless society” and the playing out of biblical prophecy.

When one of those retailers is Walmart, the conversation gets quite active and serious.

One such post was made on July 12 by Facebook user Jamie McCune states: “Just so you guys know. Starting tomorrow Walmart is card only. No cash at all.”

The Facebook user has not responded to a request for comment on the assertion.

But Walmart still accepts cash, a company spokesperson said.

More:Fact check: Yes, there's a national coin shortage. Here's why

It’s coins, not cash

The problem is an ongoing coin shortage, triggered by the COVID-19 pandemic.

The U.S. Mint, according to production numbers at its website, produced 11.94 billion circulating coins in 2019 and has produced 6.52 billion so far this year.

Given the fact that coins don’t wear out easily,there’s generally more than enough to go around. Decades-old pennies, nickels, dimes and quarters, and the less common half-dollar and dollar coins, remain in use.

More:'Holiday shopping will be different': Walmart says it will keep stores closed this Thanksgiving

But much of the country’s retail activity was halted this spring by COVID-19 and, by extension, reducing the number of coins in circulation. The Federal Reserve in a news release on June 30 said, “With establishments like retail shops, bank branches, transit authorities and laundromats closed, the typical places where coin enters our society have slowed or even stopped the normal circulation of coin.”

That has left coffers short of coins as restrictions and lockdowns have been lifted, and shoppers have returned to stores and restaurants. It’s had an impact, because even with modern technology allowing people to pay for goods and services not only with a card but a phone app, there continue to be a lot of cash transactions.

More:Fact check: What's true and what's false about coronavirus?

According to a letter from business associations representing the convenience store, grocery,vending and assorted other industries to Federal Reserve Chairman Jerome Powell and Treasury Secretary Steven Mnuchin, people earning less than $25,000 a year make 43% of their payments in cash, and those earning between $25,000 and $50,000 a year make 35% of their payments in cash.

The letter called on the Fed to distribute more coins from its inventory, the U.S. Mint to increase production and for coin distribution to be prioritized for the businesses most affected.

Fact check: Walmart is not banning cash from its stores, despite national coin shortage (1)

Efforts are underway to alleviate the situation. The Fed announced in the June 30 release the formation of a task force to address the disruption. The U.S. Mint announced on Thursday that it has stepped up coin production while maintaining proper safety and sanitation protocols to protect its employees against COVID-19. It also asked people not to hoard coins, but to spend them and put them back into circulation.

Still, some stores and restaurants have posted signs on their doors and drive-thru windows asking people to pay with cards or exact change if possible.

Walmart: ‘Cash is welcome’

But Walmart isn't banning cash.

“Like most retailers, we’re experiencing the effects of the nationwide coin shortage,” An said Avani Dudhia of Walmart corporate communications. “We’re asking customers to pay with (a) card or use correct change when possible if they need to pay with cash. Cash is welcome at all of our stores.”

But Dudha said Walmart has converted some of its self-checkout registers to card-only registers. She also said customers are given the option to donate the coinage in their change to charity.

Our ruling: False

Based on our research, the claim is FALSE. Walmart has not stopped people from using cash at its stores. Walmart is converting some of its self-checkout registers to card only, but the stores still accept cash payment.

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Our fact check work is supported in part by a grant from Facebook.

Fact check: Walmart is not banning cash from its stores, despite national coin shortage (2024)

FAQs

Fact check: Walmart is not banning cash from its stores, despite national coin shortage? ›

Based on our research, the claim is FALSE. Walmart has not stopped people from using cash at its stores. Walmart is converting some of its self-checkout registers to card only, but the stores still accept cash payment.

Will Walmart stop taking cash? ›

I understand that there were rumors that they were going to stop accepting those but it was just a rumor. Walmart will always accept cash.

Why are so many stores not taking cash? ›

Simpler Equipment. If a business doesn't take cash, it doesn't need a bulky cash register with separate slots for bills and coins. Machines that only process credit cards are smaller, sleeker, and less expensive. Less Expense.

Why did Walmart lose money? ›

In the year-ago quarter, the company posted a $1.8 billion loss due to a costly lawsuit settlement for the company.

Why is Walmart unfair? ›

Criticisms include charges of racial and gender discrimination, foreign product sourcing, anticompetitive practices, treatment of product suppliers, environmental practices, the use of public subsidies, and its surveillance of its employees.

Is self-checkout going away? ›

There are no current plans for self-checkout removals nationwide.” Costco has also changed up its self-checkout areas. Now there is an extra worker to make sure shoppers' IDs match their membership card.

Is Walmart ditching self-checkout? ›

Is Walmart getting rid of self-checkout? Not exactly. The company has not issued a corporate-wide directive on self-checkout but lets store managers experiment with what works at their location, Walmart spokesperson Joe Pennington told Business Insider.

Why shouldn't we go cashless? ›

The Drawbacks of a Cashless Society

Without cash, we would be forced to leave a record of everything we buy. While this may not bother some, there are many who worry that governments and/or corporations could use our purchasing histories as a way to track us, monitor us, and even intimidate us.

What happens if we go cashless? ›

When people are handling less cash, bank robberies, burglaries and corruption drop. Because cash is essentially untraceable, it's a useful tool for criminals, where digital currency is less easy to exploit, and can be shut down quickly if it falls into the wrong hands.

Will cash ever be discontinued? ›

But while moving to a cashless society has several benefits that will accelerate its adoption, and there are legitimate concerns over the role cash will have to play as its use dwindles, there's no sign that cash is going to disappear completely.

Is Walmart in trouble financially? ›

Key Points. Walmart has some $3.5 billion in debt that is due in the coming year. Profits have grown, helped by a successful expansion into e-commerce. The retailer's business model is generally considered recession-proof.

Is Walmart really charging for self-checkout? ›

No, Walmart is not charging a fee for self-checkout.

Do wealthy people shop at Walmart? ›

Rich people are going to Walmart more—and they're a key reason for the company's recent success. CEO Doug McMillon told analysts Thursday that Walmart sales are buoyed by higher-income customers. Pinching pennies isn't just for cash-strapped shoppers.

Did Walmart own Lowes? ›

Lowe's Companies, Inc. and Walmart Inc. are separate companies and are not owned by the same parent company. While both are prominent retail chains in the United States, they operate independently and have different ownership structures and management teams.

What is the Walmart money scandal? ›

Walmart, the FTC claimed, pocketed millions in fees while “letting fraudsters fleece its customers.” Summarizing the FTC's evidence, a federal judge in the case wrote that “Walmart knew that its services were used by fraudsters” and that the company was repeatedly warned about certain stores where “twenty-five, fifty, ...

Why are Walmart employees unhappy? ›

Walmart employees complain of their inability to be hired full-time, a lack of medical benefits, and inconsistent scheduling that makes their lives difficult. Most of the $2.7 billion turnaround program was implemented, but employee hours have been cut, resulting in lower net pay than before.

Is Walmart going to charge for self-checkout? ›

No, Walmart is not charging a fee for self-checkout.

Does Walmart self-checkout still take cash? ›

Select your payment method.

All self-checkout registers accept cash, but they also accept Walmart gift cards, most major credit cards, debit cards, and EBT cards. If using a check, go through a regular checkout lane, since there is no option for check payment at the self-checkout.

How much cash back will Walmart allow? ›

You can receive cash back at Walmart registers and self-checkout stations up to three times per day. While there may be varying limits based on your payment method, you can generally choose to receive between $20 and $100 in $20 increments. Therefore, you can choose to get $20, $40, $60, $80 or $100.

Will Walmart return for cash? ›

If the customer has a receipt showing a purchase was made without WIC or SNAP, items may be returned for cash refund/credit or Walmart gift card. If the customer does not have a receipt showing a purchase was made with WIC or SNAP, eligible items may be exchanged for the same item.

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