Essential Tips for Filing Your Insurance Claim (2024)

Essential Tips for Filing Your Insurance Claim (1)

Insurance companies can help you manage unexpected harm to your property. Finding the right insurance helps protect you and relieve the financial strain that sudden damage can cause. About1 out of 20 homeownersfile an insurance claim yearly, so it’s always good to be prepared for filing a claim.

Keep in mind that reimbursem*nt requires more than simply filing a document. You’ll have to gather records of your car or home and understand the limitations or exclusions of your current insurance policy. Stay in touch with your provider throughout the process to ensure you receive the necessary reimbursem*nts after a claim.

What Is an Insurance Claim?

An insurance claim acts as a formal request for money. Often, insurance helps you pay for any repairs or expenses due to unexpected damage to your property. Some policy events covered by your insurance may include a car accident or robbery.

Auto Insurance Claims Versus Home Insurance Claims

The Insurance Information Institute states thatcar insurance claims increase yearly. Meanwhile, the process may look a little different depending on the insurance claim you file. When filing an auto insurance claim, an adjuster will likely want to investigate the circ*mstances that led to the damage. If your claim is approved, you should receive a check for your insurance money.

On the other hand, homeowners insurance policies offer financial protection if your property is struck by an accident, extreme weather or unexpected damage. If you have a mortgage on your home, many banks or lenders will require that you buy insurance beforehand. Even if you own your home, buying insurance may still be a good idea to prevent hefty expenses should the worst happen. Making an insurance claim may help you manage your losses and expenses during an emergency.

Essential Tips for Filing Your Insurance Claim (2)

When to File an Insurance Claim

There are many situations where it may or may not be appropriate to file an insurance claim. Consider your situation carefully before filing the paperwork, as some insurance companies may reject your claim based on the circ*mstances of the accident. Here are a few reasons to file an insurance claim:

  • Damage is covered:Perhaps the damage sustained to your car or home is significant or unexpected. Such events may be eligible for an insurance claim, such as a fire or accidents.
  • Endorsem*nts for damage:Endorsem*nts act as additional coverage for incidents that your standard insurance may not cover. Endorsem*nts help you extend your range but may lead to increased premiums and separate deductibles. For example, many homeowners invest in jewelry or sewer backup insurance.
  • Comprehensive insurance:In auto insurance, comprehensive coverage applies when another situation other than an accident causes damage to the car.
  • Liability insurance:With liability insurance, the driver at fault may be responsible for payments.
  • Collision insurance:If the car accident is your fault or the fault is unclear, the insurers can determine the fault while covering the damage under one or both policies.
  • Someone is injured:If someone has been injured in a car or home accident, you may be eligible to file a claim.
  • The fault is unclear:Perhaps you are unsure who is at fault for an auto accident. You can file an insurance claim and let the company find out who might be responsible.
  • A total loss is suffered:If you can’t afford to pay for the damages you’ve suffered, like a totaled car or a burned-down home, you may want to get in touch with your insurance company. Try to find a representative to help you determine the benefits of filing a claim.

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When Not to File an Insurance Claim

While there are many situations where it is appropriate to file an insurance claim, you should also understand conditions where you shouldn’t file one. Here are a few cases where it would be best to avoid an insurance claim:

  • The damage is minimal:If the damage to your property is very minimal, an insurance claim may result in an increased premium. Some companies may deny any compensation for repairs or replacement below your deductible.
  • The policy excludes specific damages:Some policies don’t cover particular damage to your property. Filing a claim on these damages may result in negative impacts or increased premiums.
  • The damage from wear and tear:If the damage to your property results from personal negligence, it is best not to file a claim. This could negatively impact your premium or result in denials for any of your claims.
  • You’ve made recent claims:Perhaps you’ve made several claims recently and caused your policy underwriters to raise their suspicions. In some cases, making too many claims could result in higher rates, policy non-renewals or the expectations that your claims are invalid.

10 Things to Consider Before Filing an Insurance Claim

Consider some essential factors before filing a home or auto claim. You’ll want to be completely prepared for every scenario should you experience an accident or emergency that calls for compensation. Here are 10 things to consider before you submit insurance claims.

1. File Quickly

It’s best not to wait to file a claim. Filing quickly can help you get the funds you need to make repairs sooner if you’re approved. Knowing before an emergency happens that you’d need to gather documents and other forms of proof can help you prioritize organizing information for your claim.

2. Show Your Knowledge

Showing that you understand how to move your claim through each step is a good sign for insurance companies. Understand what your policy covers and how you can best follow the claims process in your policy. While some areas of the policy may be open to interpretation, it is good practice to develop a robust strategy should you need to file a claim.

Essential Tips for Filing Your Insurance Claim (3)

3. Be Diligent

While filing an insurance claim can be complicated, you can familiarize yourself with the predictable parts of the claims procedures. Many insurance companies expect you to understand what has been damaged and how much you wish to be compensated. Be diligent in preventing more damage while allowing the insurance company to investigate the situation. This may look like thoroughly documenting the damaged property or developing a proof of loss statement.

4. Find Experts to Help

An expert can help advocate for your situation. Try consulting with a public insurance adjuster who may be able to find the best outcome for your needs.

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5. Make a List

Make lists of anything you think would be necessary to the insurance claim. This includes items that need replacing, their prices, the date purchased and any relevant receipts related to what you’ve lost.

6. Work With Insurance Adjusters

One of the best ways to prepare for the process is to learn how to work with insurance adjusters. While you don’t want to admit guilt to any wrongdoing, it is also best to be truthful as much as possible to both the adjuster and the insurance company. If they find out you’ve misrepresented or concealed information, you could be liable for insurance fraud.

7. Document Insurance Adjuster Interactions

Another great way to work with adjusters is to document your interactions as much as possible. A journal or spreadsheet can help you organize dates and times of conversations. You may also include a small paragraph about details of your communications, copies of reports and statements.

Some choose to hire their insurance adjuster — public employees may help you avoid hidden risks or issues you haven’t seen before. However, remember that they may also take a percentage of your insurance claim should the claim be accepted.

8. Report and Document Damages

Try to report and document damages as much as possible before and after the insurance claim has been filed. The reporting and documenting process may require a few specific steps, including:

  • Make contact:Contact your insurance company and report any damage you see.
  • File a report:A police report may be appropriate should the damage result from a crime. Make sure you receive a copy of the police report and save it for later.
  • Create a log:Describe the extent of the damage and include pictures in your journal or spreadsheet.
  • Create an inventory:Track all damaged property and include receipts and descriptions of each item in your log.
  • Gather estimates:Try to estimate how much each part of the damaged property may cost.
  • Update your adjuster:Give this information to your insurance adjuster to keep them in the loop.

9. Make Repairs to Your Property

Some policies may require that you make some repairs to your property once you’ve thoroughly documented the damage. This ensures your property is protected from further damage in the future. Failing to make reasonable repairs could result in insurance companies denying your claim due to personal negligence.

Essential Tips for Filing Your Insurance Claim (4)

10. Fill out Paperwork on Time

While an adjuster often lets you know when and how to meet your deadlines, it is still good practice to ensure you stay on top of paperwork. In many cases, you’ll be required to send in loss descriptions, inventory of your damaged property, home structure specifications, living expense receipts or other proof of loss forms.

Failing to fill out paperwork on time could result in a denied claim. Read your policy thoroughly and contact a professional if you’re still unsure about your coverage.

Common Insurance Claim Mistakes to Avoid

Claiming home insurancemay be a tricky process. Likewise, the auto insurance claims process has its essential steps. You’ll want to familiarize yourself with the mistakes others have made to avoid them. Some common insurance claim mistakes include:

  • Not reading the policy:Forgetting to read the ins and outs of your policy may lead to adverse outcomes.
  • Wrong coverage:Sometimes, your situation may call for a different kind of insurance you don’t have.
  • Lack of home inventory:Make an itemized list of items in your home to refer to if you need to make a claim.
  • Lack of maintenance:Failing to maintain your property could result in claims denials.
  • Poor communication:Try to respond to your insurance company and adjuster as soon as possible.
  • Waiting:Don’t wait to file insurance claims until it’s too late.
  • Lack of assistance:Find the right professionals to assist you with the claims process.
  • No documentation:Your claim may be denied without the correct documentation.
  • Cleaning too fast:After the incident, cleaning up the scene too fast could result in a denied claim.
  • Filing too much:If the insurance company sees you constantly file claims, they may consider your claim invalid.

How to File an Insurance Claim

Now that you’ve gathered some car and homeowners insurance claim tips, it’s time to understand the steps for filing the insurance claim. There are a few things to know whenclaiming car insuranceor considering a home insurance policy. Here are the steps to filing an insurance claim.

Step One: Call the Police

The first step to filing a claim is to call the police as soon as the incident occurs. Whether you experienced a robbery or a car accident, the police can assess if someone was hurt or if your property sustained significant damage. The police will also fill out a report that explains what happened in detail, and this report may make it easier for insurance companies to process your claim.

Aside from collecting the police report, make sure you gather the names of all police officers and emergency personnel who responded to your call. Write down details of the event from your perspective and save this information for later.

Step Two: Document Everything

Next, you’ll want to assess what damage you can see and gather information from all parties involved.

If you’ve been involved in a car accident, gather information like the name and phone number of other drivers, insurance policies, license plates and car information and any notes from conversations with the drivers or passengers. You’ll also want to take photos of the accident and the surrounding area to provide proof and context to your insurance company later. If you’ve been injured, keep a copy of any doctor reports, bills or documentation to ensure you’re compensated.

For those filing homeowners insurance claims, be sure to take detailed photos of the damage. If you’ve been robbed, make a list of any items that have been taken, their price and other relevant information related to your property. Make a note of any damaged items and take videos or gather receipts should they be needed later.

Step Three: Call Your Insurance Company

Contact yourinsurance agentand inform them of the accident or damage to your property. Now is a great time to ask your agent some burning questions, like how long auto insurance claims take or when to expect the homeowners claims process to end. Try to gather information on who to report to, how long you’ll have to file the claim and what information you’ll need to file the claim.

Step Four: File the Claim

Finally, you’re ready to file your claim. Many companies allow you to do so online or through an app on your phone. You can also call your agent or file a claim through email or fax. Once you’ve filled out the form or called your insurance company, try to stay on top of the claim and resolve it as soon as possible. Stay aware of any important deadlines or forms that the company requires.

What to Expect After Filing an Insurance Claim

After filing the insurance claim, your insurance company will likely send an adjuster to assess the damage or investigate the accident. The adjuster will look over every fact of the theft, accident or incident to determine what caused the car accident or home damage while using this information to tell the insurance company what they should pay. If you are working with another company’s insurance adjuster, ensure you provide thorough documentation and honestly communicate your injuries.

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Trust David Pope Insurance Services, LLC to File Your Insurance Claims

David Pope Insurance can help walk you through the process for claiming car insurance or give you tips for filing a homeowners insurance claim. Our company’s services help you find the right insurance to fit your needs, whether you’re looking for a home, auto, life or commercial insurance coverage.Contact us todayto learn more about our services orrequest a quote onlineto begin your insurance journey with David Pope Insurance.

Essential Tips for Filing Your Insurance Claim (2024)

FAQs

What are 3 important things to do when you file a claim? ›

Important Tips
  • Read your policy. ...
  • If you don't understand your policy, ask your agent and/or company for clarification.
  • If you have an accident, call the police. ...
  • Get as much information as possible at the accident scene to furnish to your agent and/or insurance company.

How to answer insurance claim questions? ›

Think deeply about the exact question the agent asked, and only provide that specific information. Never admit to fault. Never admit to even being partially at fault. Never admit that you are uninjured.

How do I get the most out of my insurance claim? ›

To ensure you succeed, you'll need to:
  1. Know what your policy does and does not cover.
  2. Follow the claim process outlined in your policy, making certain you meet all of your contractual obligations and deadlines.
  3. Understand which parts of your policy are subject to interpretation.

What not to say when filing a homeowners insurance claim? ›

What Not to Say When Filing a Homeowner Insurance Claim
  1. Avoid Admitting Fault.
  2. Don't Downplay the Situation.
  3. Don't Say “Yes” to the First Offer.
  4. Don't Say Anything Unplanned on Record.
Jul 23, 2024

What are 3 elements of a strong claim? ›

Strong claims will be clear, focused, and debatable. Readers should recognize the topic and scope of the argument as they read the claim, and should have some sort of possibility for rebuttal.

What 4 things do you need to write a strong claim? ›

What Is a Main Claim Statement:
  • A claim must be arguable but stated as a fact. It must be debatable with inquiry and evidence; it is not a personal opinion or feeling.
  • A claim defines your writing's goals, direction, and scope.
  • A good claim is specific and asserts a focused argument.

What not to say when talking to an insurance adjuster? ›

Do Not Hypothesize What Happened During the Accident. When describing an accident to an insurance adjuster, do not say anything beyond what you experienced directly. You do not want to speculate about what happened because you could accidentally blame yourself.

How do I make a successful insurance claim? ›

A few tips for a successful insurance claim.
  1. File the claim as soon as the incident occurs. Some policies have a time limit to launch claims when the incident arises.
  2. Make a record of everything. Do your best to record accurate times and dates of the incident(s).

How to value items for an insurance claim? ›

Most personal property insurance policies consider the item's age, wear and tear, and expected lifespan to determine depreciation. Calculating depreciation helps to estimate the current average personal property value of your belongings and is crucial for understanding what you can expect to recover in a claim.

How to get the most money out of an insurance claim? ›

Steps to Argue for More Money on Your Total Loss Claim
  1. Ask for the Valuation Report.
  2. Research the Comparables on the Valuation Report.
  3. Dispute Any Condition Adjustments on the Comparables.
  4. Send Your Own Comparables to the Adjuster.
  5. Consider Hiring an Appraiser.

Why do insurance companies drag out claims? ›

Why Do Insurers Drag Their Feet in Handling Your Claim? Since insurance companies take the money they receive from premiums and invest it, the longer they keep those funds, the more interest they earn. This gives them a significant incentive to delay paying out on claims as long as possible.

How to itemize items for insurance claim? ›

Write down each item under the categorical name of the room (i.e., Living Room, Kitchen, Bedroom, etc.). Items such as “clothing” or “shoes” can be grouped together following a more specific amount of quantity. Such as, “Clothing – 25 shirts and 15 pants.”

What is the downside of filing an insurance claim? ›

Even if you file a claim that results in no insurance payout, it can still negatively affect your insurance score. If that score drops, you'll probably pay higher premiums in the future. Depending on your situation, it could even make it harder to qualify for coverage.

At what point is it worth claiming on insurance? ›

You should consider filing a car insurance claim whenever your out-of-pocket costs would extend past your deductible. Reminder: your deductible is the amount you'll pay for certain auto insurance coverage types to kick in.

What to do before making a claim? ›

10 Things to Consider Before Filing an Insurance Claim
  1. File Quickly. It's best not to wait to file a claim. ...
  2. Show Your Knowledge. ...
  3. Be Diligent. ...
  4. Find Experts to Help. ...
  5. Make a List. ...
  6. Work With Insurance Adjusters. ...
  7. Document Insurance Adjuster Interactions. ...
  8. Report and Document Damages.

What are the top 3 most important aspects to a claim? ›

The three most important aspects of any medical claim include:
  • Basic patient information, including full name, birthday, and address.
  • The provider's NPI (National Provider Identifier)
  • CPT codes that reflect the provided services.

What are the 3 parts of claim? ›

  • PARTS OF A CLAIM.
  • a. THE PREAMBLE.
  • b. TRANSITIONAL PHRASE.
  • c. THE BODY.

What are 3 ways to support a claim? ›

These three categories are testimony, judgment, and fact. A claim is anything the author wants the audience to believe according to rhetorical analysis. An argument or piece of evidence used to persuade the reader to accept the assertion is known as a support.

What are 3 claims? ›

Three types of claims are as follows: fact, value, and policy. Claims of fact attempt to establish that something is or is not the case. Claims of value attempt to establish the overall worth, merit, or importance of something. Claims of policy attempt to establish, reinforce, or change a course of action.

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