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eBay Feedback Analysis: Insights for Success
eBay is an online marketplace that offers a broad range of products. However, the app has its fair share of issues, such as poor customer service, scams, and data leaks. Despite this, many users love the app for its ease of use, variety of products, and fast delivery. Some also note that eBay is a great alternative to Amazon. Others have had negative experiences with the app, including being scammed or having their account blocked for no reason. Overall, eBay has its pros and cons, but it remains a popular shopping destination for many.
Best for
- Online Retailers
- Market Researchers
- eCommerce Consultants
- Consumer Advocates
- Product Managers
Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
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Preview
Here, you can see the limited preview of this report for only 30 reviews.
- Overview
- Content
- Buyer Personas
- SWOT Analysis
Export
Custom Date - Sep 15, 2024
Popular Phrases (of 30 reviews)
see all >>
- vmxcplb(2)
- sxjb(2)
- qzh(2)
- customer(2)
- experience(2)
- fast(2)
- fix(2)
- gouw(3)
- iPad(2)
- item(2)
- love(2)
- online(2)
- problem(2)
- ridiculous(2)
- scammed(2)
- scammers(2)
- sellers(2)
- loxumck(3)
- shopping(2)
- support(2)
Featured Content
see all >>
- Availability
So many things available here and fast delivery than Amazon seriously
Sentiment
- Positive
Content
- Shopping Experience and Variety
May 23, 2023
- Sellers that scam - Buyer Beware!
I gave a 2-star because I’ve been a victim of sellers who scammed me when they had posted virtual items from Roblox’s game “Pet Simulator X” and how challenging it was and a little difficult to contact EBay customer service regarding the incidents.
EBay should really have a direct line or email to contact regarding issues with orders.Sentiment
- Negative
Content
- Scamming Incidents
May 22, 2023
- Blocked
They blocked my account for no reason and I can’t use eBay anymore. It’s ridiculous and stupid
Sentiment
- Negative
Content
- Account Issues and Bans
May 21, 2023
- I LOVE BEING AN EBAY SELLER!
The ease of use to access my account on the go is extremely important to me!! Being able to monitor my store and deal with customer support promptly is key!!
Sentiment
- Positive
Content
- Selling Experience and Fees
May 21, 2023
- Fix
Please fix your “data leak” problem it’s getting old I can’t count how many times I already changed my password already
Sentiment
- Negative
Content
- Account Issues and Bans
May 21, 2023
- Excellence!
Best of all apps, why shop anywhere else?
Sentiment
- Positive
Content
- Shopping Experience and Variety
May 20, 2023
- See All Reviews
Sentiment Analysis (of 30 reviews)
- Positive(92)
85%
- Negative(91)
48%
- None(9)
6%
17 Net Promoter
Score
Popular Topics (of 30 reviews)
-
100% Positive
-
40% Positive
-
25% Positive
-
100% Positive
-
33% Positive
-
10%
100% Positive
-
100% Negative
-
100% Negative
-
100% Negative
Languages (of 30 reviews)
- English(30)
100%
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"The most valuable form
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Frequently Asked Questions
-
What is this page?
This page displays purchase options and a preview of the customer feedback analysis report for eBay Marketplace: Shop & Sell based on online reviews collected from App Store. The analysis helps Online Retailers, Market Researchers, eCommerce Consultants, Consumer Advocates, Product Managers to discover insights into what people love, dislike, and need.
-
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I share this research report?
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.
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Can I create a research report for my business?
Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.
As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.
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eBay Marketplace: Shop & Sell Uncover the real eBay shopping experience with our in-depth customer feedback analysis. Essential insights for savvy businesses. https://apps.apple.com/us/app/ebay-marketplace-shop-sell/id282614216
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
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SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
Excel, PDF and PowerPoint Export
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Themes and Summaries Discover Buyer Personas Build Strategies Based on SWOT Analysis Unlock & Dive Deeper to Popular Phrases Dive into Emotions with Sentiment Analysis! Filter Through Clarity with Classification! Cultural Curiosity: Gain Deeper Insights with Language Filtering Use advanced filters to enhance CX. Unlock customer review analysis with all features, right away. Unlock customer review analysis with all features, right away. Search specifics with upgrading! Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
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Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
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- Summaries
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- Filter by sentiment
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- Filter by language
- Export to Excel
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