How do I earn money?
To begin, download the app available on iOS and Android. You can earn online or in-store! For in-store, take your receipt from a recent purchase and place it flat on an even surface.Press "SCAN" on the app and align the receipt within the rectangular box. Press the button to capture the receipt. You'll receivean automatic amount of cash back. Make sure to take a clear picture of your receipt - it should show the name of the store, date of purchase andall items purchased. The better quality receipt and picture, the more you'll earn! There will be many opportunities moving forward for clear receipts. For online transactions, make sure to visit CoinOut each time before you make a purchase at one of our merchants.
How do I earn for my online receipts?
Shop online? The best way to earn is by connecting your email address through our Email Connect service. You no longer have to forward your email receipts (starting in May)! Sync your email and get rewarded!
Make sure to visit the CoinOut app each time you make a purchase at one of our merchants. You need to click the merchant button on CoinOut once before a purchase to receive cash back.
Can I earn additional cash back for online transactions?
Yes you can! Find the All Stores or See More Offers button in your app to see the full list of available merchants. Click on the merchant you are going to buy from, and it will automatically direct you to the app ormobile website of the store. Complete your purchase and that's it! You'll receive a text message notifcation from us soon thereafter (see below forthe timing per merchant).
How long does it take to have the cash back posted to my account?
Each merchant has a slightly different notification window for how long they report the transactions. Please review the notification window mentioned in that online merchant section on the Rewards page. You will receive atext message from CoinOut telling you you've earned a pending reward. The reward will stay pending until the merchant approves the reward.
How long does it take to have the cash back approved?
The merchant you purchased at determines when the online cash back reward will be active. The maximum time it will take is 90 days. You will receive a text message from us when it is approved.
How do I earn MORE?
There are a few easy things to get yourself set up to earn more!
First, get your referral link from the app in the "share and earn" section. Referral amounts change! You'll earn for every verified referral.
Second, badges on the homescreen of the app! The badges can show you anything from increasing your receipt limit, trivia, partner offers and more.
Third, make sure to connect your email and participate in all our programs!
Is there a minimum for cashing out?
Currently, there is no non-pending $ minimum to cash out for Bank or Amazon Gift Card. There is a $20.00 minimum of non-pending credits to cash out for PayPal.
What receipts receive cash back?
All receipts from any retailer with the below information will receive cash back. If a receipt is uploaded more than once, the system may block your account.
1) Date of Transaction (must be within 2 weeks from upload date and shown on the receipt)
2) Store Name
3) Total Bill Amount
4) Receipt line items with prices
5) The receipt cannot have been uploaded by your account previously or another account.
If the receipt is not readable, the cash back will not be processed.If the receipt is too long, try folding the receipt to get most of the information in (date, store name, as many items with pricing as possible and total bill amount).
What receipts do not receive cash back?
The following receipts do not receive cash back:
1) Receipt previously uploaded by you or another user
2) ATM Receipts
3) Lotto Tickets
4) Credit Card Slips
5) Packing Slips
6) Money Orders
7) Pictures of receipts on a device, barcodes, QR codes, or coupons
8) Pictures of electronic receipts
9) Handwritten Receipts
10)Receipts not in English
How does it work?
Here's a short video demonstrating the app:
CoinOut Demo
My app is timing out, what do I do?
Please make sure you are on the latest version of the app. The timeout means the network on the phone is not strong enough to send the photo to our system. If you are on a stronger network / WiFi it should be able to transmit the photo. Please try uploading on a different network connection or flipping on airplane mode and then going out of it. Sometimes that will fix it.
How are the amounts determined?
We set a range each day of a minimum and maximum amount you can earn from a receipt. The amount you receive is randomized and is not based on the type of receipt or amount spent.
How long does it take to get my money for bank cash outs?
Once you cash out, we will review it within 10 business days. Once processed it takes 2-3 business days depending on your bank.
How long does it take to get a gift card?
Once you request a gift card cash out, we will review it within 10 business days. If processed, you will receive the gift card to your email from [email protected] within a few hours. Please note your email address listed on your CoinOut profile will be the email address we send the gift card to.
How long does it take to get a gift card?
Once you request a PayPal cash out, we will review it within 10 business days. Please note your email address listed on your CoinOut profile will be the email address we send it to for PayPal.
Where can I find my personal referral link?
In the app, press the "Share & Earn" and then "Share Link." You can share your link directly via social or get your individual link.
Where can I earn cash back?
Anywhere that gives you a valid receipt! The best places to earn cash back are the following retailers. Keep an eye on the badges on the homescreen to see retailers of the week and more. You'll earn automatic, extra bonuses for visiting certain retailers. Over time, you'll earn more if you take pictures of receipts from these places. You can alsoupload receipts from other major retailers to see if eligible for cash back.
What is a duplicate receipt?
If a receipt has already been uploaded by your account or another account, you will not receive cash back.
How many receipts can I upload?
We change it daily - tune in each day to see how many you can do!
How do I get my money?
In the app, press the $ sign button or account button on the bottom bar to see available options. If you are having any issues please email us at [email protected]
